Category: Tips & How-To’s

Build an AI Chatbot with OpenAI Assistant API and LangChain

Posted on by mkoftielieva

Technology has progressed so far that you can build an AI chatbot with minimum effort today. The world now really looks like some sci-fi stories come to life. OpenAI is one of the businesses standing at the forefront of this technological revolution.

We talked to Devtorium developers about how OpenAI’s Assistant API is reshaping how we develop digital assistants. Have you ever wondered what the development of chatbots looks like? Devtorium’s developers explore this superb AI-powered tool and share a tutorial on how to build a chatbot with Assistant API and LangChain.

Why Choose Assistant API to Build an AI Chatbot

Developers might have vastly different opinions on whether or not AI code-generation tools are helpful. However, everyone with experience working with OpenAI Assistant API agrees this is a magnificent tool. 

Assistants API is an NLP(natural language process) API currently available as a beta version. You can already use Assistants API for question answering, language translation, and code generation. However, its primary function is to assist developers in building chatbots within their apps. To start using Assistants API, you must have an OpenAI API account. 

Assistants API uses OpenAI-hosted models, access files, persistent threads, and call tools to respond to user queries. According to Devtorium developers, its most prominent and valuable features are:

  • Code interpreter and retrieval: Access and execute code from various sources.
  • Function calling mechanism: Call functions from other APIs.
  • Knowledge base: Store and access information from a variety of sources.
  • Easy conversation management with threads: Keep track of the context of a conversation.
  • Support for different models: Choose the best model for your specific task.
  • Customizable instructions: Control how your assistants respond to user requests and perform tasks.
  • Easy deployment: Deploy to a variety of platforms.

How to Build an AI Chatbot with Assistant API and LangChain

The range of AI software development services offered by Devtorium is vast. Therefore, we explored multiple AI solutions and technologies available today. One of our developers’ favorites is LangChain, a framework built around LLMs (large language models) and designed to simplify the creation of complex apps. This tool connects components: prompt templates, LLMs, agents, and memory to create a chain, hence the name LangChain.

In order for LangChain to work correctly with Assistants API, make sure you download version 0.0.331rc2 or higher. The latest RC version of LangChain can support Assistant API using an experimental package. The only class you need is OpenAIAssistantRunnable, which makes code much cleaner. 

Now, let’s get on with the guide on how to build an AI chatbot using these tools. Using the tips below, you can make an MnA assistant that will answer queries using a retrieval tool. No Chunking, no embeddings, and no vector database are required.

The steps to build an AI chatbot using this approach include:

  1. Create an Assistant API account and get an API key.
  2. Create an Assistant in the API by defining its custom instructions and picking a model.
  3. Install LangChain and create a LangChain project.
  4. Write a script that uses the Assistant API to send and receive messages from users and access and store information from LangChain.
  5. Deploy your chatbot to a web server, messaging platform, or mobile app.

Technical Instructions on Working with Assistant API and LangChain

1. Set up Assistant API 

  • Sign up for an OpenAI account
  • Get API key
import openai

     openai.api_key = "YOUR_API_KEY"

2. Create an Assistant

  • Define instructions for the scope of your chatbot, tools it can access, etc. 
  • Pick a model (code recommendation, text embedding, etc.)
assistant = openai.Assistant("assistant name", model="Davinci")

3. Install LangChain

  • Install LangChain and LangChain-experimental package
  • Import OpenAIAssistantRunnable
from langchain.llms import OpenAIAssistantRunnable

4. Handle user input and get assistant response

  • Take user message as input 
  • Process with OpenAIAssistantRunnable to get assistant response
user_message = input("User: ")

     assistant_response = OpenAIAssistantRunnable(assistant).run(prompt=user_message)["response"]

5. Connect LangChain memory

  •   Store data to use across conversations
  •   Access external APIs through LangChain agents
memory = {"context": {}} 

     agent = ExampleAgent()

     assistant_response = OpenAIAssistantRunnable(assistant, memory=memory, agent=agent).run(prompt=user_message)["response"]

6. Deploy chatbot

  •   Wrap in a web app/API, connect to a messaging platform, etc.

Bottom Line: Who Can Build an AI Chatbot with Assistant API and LangChain

As you can see from the post above, anyone with minimal coding knowledge can build an AI chatbot using tools like LangChain and Assistant API. Of course, an average person with no software development background won’t be able to do this unless they learn extensively.

However, the essential factor is that any small business can now access all the benefits of using a chatbot with minimal investment. All you have to do is contact our team and set up a free consultation. Our experts will discuss your ideas and requirements and come up with a plan that will fit your budget.

No reason for any business to not benefit from a chatbot today exists. So, contact us and take the next step in your tech growth!

If you want to learn more about how Devtorium developers work with AI, check out the following articles:

How to Use Photoshop AI Generative Fill

Posted on by mkoftielieva

Photoshop AI Generative Fill, recently introduced as a beta version by Adobe, is truly an incredible tool. Even as limited as it is now, it makes the work of designers and photographers much easier. Moreover, Generative Fill has a high potential to change the image editing industry. In this post, Devtorium`s designers will explain the features of Photoshop AI and show off some of its applications in graphic design services.

What is Photoshop AI Generative Fill?

Generative Fill is an AI solution that can generate or remove parts of an image with minimal effort from the user. In simple terms, it works like this, you select an area of an image and AI can produce realistic textures, patterns, and details that perfectly integrate into the rest of the picture.

The step-by-step process goes like this:

  • First, you select an area within your image where you want to add content.
  • Next, you provide text prompts (commands).
  • After this, Photoshop AI analyzes your prompts and the surrounding image content.
  • Following the analysis, Generative Fill generates new pixels that match the style, lighting, texture, and details based on your input.
  • Finally, you receive several updated image preview options and can choose the best one.

Note that Photoshop AI beta is available to all paid Adobe Photoshop subscribers. All you need to do as a registered user is to download and install the solution from the official website.

Our graphic designer, Khrystyna Byelova, has already tried using Photoshop AI Generative Fill when working on photo editing for our social media posts. Take a look at the amazing results it can produce. You can see the prompts she used in the image below.

Photoshop AI Generative Fill use case with prompts

How Generative Fill Benefits Designers

The main benefit of using Photoshop AI is that it saves designers a lot of time, which is usually spent on image editing. AI assistance offers some additional benefits as well:

  • Contextual image generation that matches the original (objects and backgrounds)
  • Multiple style options, including textures, patterns, lighting, and details
  • Layers support for non-destructive editing
  • Customization: you control the adjustment settings, like Color Adaptation, Rotation Adaptation, and Scale
  • Faster iteration by generating dozens of variations

Bottom Line: How to Implement Benefits of Photoshop AI for Your Business

If you are a graphic designer or a photographer, you can greatly speed up your work using Generative Fill. However, it’s not only professionals who work with visuals who can benefit from it. Content generated with Photoshop AI can be used across industries ranging from eCommerce to advertising.

The technology is still relatively new, but it continues to improve at a rapid pace. The potential use cases seem endless, whether filling gaps in product images or generating graphical assets for ad campaign concepts. If you want to know how to boost your own business using this tool, contact us for a free consultation. To learn more about the use of AI in design, check out this article about prompt engineering for Midjourney.

How to Hire an Offshore Outsourcing Software Development Company

Posted on by mkoftielieva

Outsourcing software development offers a range of benefits to businesses of any size. The main advantage of this method is flexibility as outsourcing gives you access to a huge pool of talent. However, as much as it could help you, entrusting your product development to offshore specialists could also cause problems. The secret to success here is to hire a reliable outsourcing development company you can trust. This guide will help you with this by pointing out the most important factors to consider when choosing this service.

Benefits of outsourcing software development.

Advantages of Outsourcing Software Development

Before we get into the ‘how’, you need to understand whether outsourcing is the right choice for your business in general. An in-house team means you have more control of the workflow at every level. However, building your own team is guaranteed to be more expensive.

Meanwhile, outsourcing offers the following benefits:

  • Access to versatile tech talent
    When outsourcing software development you have access to all talent worldwide. Therefore, you can definitely find the exact combination of skills and tech expertise required to build your ideal product. For example, you can build an AI development team containing experts who specialize in AI training combined with expert developers who can build the system to their specifications.
  • Shorter time-to-market
    As you aren’t limited in tech expertise and don’t need to spend time recruiting and talent on your own, the product development journey will be shorter. Even if you need to recruit additional experts during the development process, the Devtorium IT recruiting service will do this for you. Therefore, you get to release your product faster and with minimal disruptions.
  • Easy scalability
    Having complete control of an in-house team also reduces its flexibility for scaling. However, when you are outsourcing software development, scaling won’t be an issue. Note that this is true both for up and downscaling. The size of your team will always correspond to your current needs and budget.
  • Quick team expansion
    Note that you don’t have to outsource the entire development project. In fact, you can often achieve better results by choosing IT outstaffing services. In this case, you will enhance your in-house team with additional tech expertise by recruiting offshore specialists. This is a great option for scalability and increasing your product functionality by hiring experts in highly specific areas.
Tips on how to find an offshore software development company.

How to Hire an Outsourcing Software Development Company: Step-by-Step

  1. Outline your requirements
    First of all, you need to have a clear idea of what you want to achieve with your product. In order to choose an outsourcing software development company you need to understand what sort of technical expertise you require. Note that you don’t have to create a complete plan of technical features for the product. However, it will be best to research your prospective competitors and make a list of features you want to have. This way, you will be able to narrow down the pool of outsourcing candidates. For example, you can look for someone with expertise in fintech development, or creating insurance platforms, etc.
  2. Research offshore outsourcing companies
    You can use reputable platforms, such as Clutch, to collect information about various offshore outsourcing companies. A reliable provider will have all the essential information on their website. There you can learn about the services they offer and take a look at the case studies portfolio to get some idea of the company’s expertise.
  3. Conduct an interview and get a proposal
    The next step is to contact the company and set up a meeting where you can discuss your project. You can arrange a free meeting with the Devtorium team anytime. During this meeting, we will collect your requirements and talk about details in order to understand how we can bring your ideas to life. Then, we will provide you with some estimates and a proposal. When ‘shopping’ for a 
  4. Start collaboration with the outsourcing software development company
    Once we settle on the proposal, we can start collaborating to meet your goals and deadlines. Devtorium Project Managers will establish the lines of communication and set up the workflow to ensure that the project stays within the budget and delivery times outlined in the contract.
Best countries for outsourcing software development.

Best Destinations for IT Outsourcing Today

The first task that lies before you when looking for an outsourcing software development company is to choose a country. This shouldn’t be too difficult as there are reports that allow you to understand where exactly the IT outsourcing industry is the strongest. Moreover, you can find out average rates and see which destinations offer the best cost-to-value ratio for the client.

  • Ukraine
    Despite the war currently going on in the country, Ukraine remains the top IT outsourcing destination in Eastern Europe. The revenue generated by this industry has been steadily growing over the last decade and russia’s invasion didn’t impede this growth. According to Statista, the IT outsourcing industry is set to generate $1.7 billion in revenue in 2023 and double that within the next five years.
  • Poland
    Poland has the largest workforce of development professionals in Europe (about 500 000). About 40% of these professionals work in the IT outsourcing industry. Polish software development vendors provide highly skilled labor at a reasonable rate.
  • India
    India is one of the most popular software development outsourcing destinations due to the affordability and abundance of developers. The country has a huge pool of STEM graduates with about 2.5 million added every year.
  • Brazil
    Brazil is the top IT outsourcing destination in Latin America. It’s particularly appealing to US businesses because there are very few issues with time zones. The country heavily supports the IT outsourcing industry through favorable legislation and promotion of technical professions within its education system.

Hiring an outsourcing software development company can be a game-changer for your business. So, don’t hesitate, and take the first step right now!

What Is the Best Website Building Platform for Small Business?

Posted on by mkoftielieva

The biggest challenge in choosing the best website building platform for small business today is that there are just too many of them. No doubt, when you visit the websites of different builders, you’ll see claims that they are the best and an impressive list of features used to prove it. Indeed, the truth of the matter is that many of these platforms are excellent. So, a business owner who is not an experienced tech professional working with websites might get confused fast.

Today, we’d like to bring some clarity to this issue. Devtorium has built dozens of websites for various industries, ranging from travel to eCommerce to derivatives trading. This experience gives our developers a perspective that enables them to help every client choose a website building platform best suited to their unique needs.

Below is a list compiled by our web development experts who share their top 5 website builders. These platforms are flexible and affordable, which makes them a great fit for small businesses.

Best website building platform for small business: WordPress, WIX, Shopify, Bubble, Webflow.

Best Website Building Platform for Small Business: Top 5

WordPress (+ WooCommerce)

WordPress is the number one website-building platform today. Over 43% of all websites on the internet run on WP. Despite the complex customization system, WordPress is the most flexible website builder you can find. If you wish to be in charge of the site and want to add unique functionalities and features, this is the choice for you. In fact, the Devtorium website is built on WordPress, so you can see exactly what our developers can do with this platform.

Moreover, small businesses specializing in online sales can easily create a WordPress store using a specialized plugin, WooCommerce. It’s one of the best eCommerce platforms today, and it allows you to run a store easily.

WordPress benefits:

  • WP is a powerful content management system (CMS) that is free to use. You must pay only for a hosting company and domain names.
  • WordPress is an open-source platform. Therefore, you can create a site with unique functionalities even with a small budget.
  • This platform has a vast library of add-ons and plugins (over 60,000). Having unlimited access to various extensions (free and premium) makes this builder the most flexible for adding features and designs.
  • There are thousands of themes and templates (free and premium). Therefore, you can create a beautiful site even without hiring a UI/UX designer.

AI capabilities:

WordPress offers multiple AI plugins that can diversify and boost website performance. They can perform various functions, including content creation, virtual assistance, security, and more.

Bubble

Bubble is our favorite no-code platform. Users created 2.3M+ apps on it, and the platform raised $10.3 billion in funding. Bubble has a robust and, most importantly, scalable infrastructure. Therefore, it’s perfect for entrepreneurs building MVPs and also serves as a great website building platform for small business.

Bubble benefits:

  • Bubble.io is one of the most scalable no-code platforms. It’s easy to update and maintain your Bubble website. 
  • The drag-and-drop design saves you time and money. You can design custom web apps from scratch without the limitations of preset templates. 
  • The platform handles hosting, so there are no hard limits on the number of users or data storage.
  • Bubble web development is compatible with all browsers and operating systems.

AI capabilities:

You can integrate AI in Bubble.io and optimize the website how way you want. It’s compatible with top trending technologies, including OpenAI and ChatGPT.

Webflow

Webflow is a no-code development platform that’s already used by 200,000+ organizations and businesses. Moreover, Webflow highly customizable. This website building platform for small business is a good option for design-oriented customers who wish to style the site precisely the way they want.

Webflow benefits:

  • Due to advanced design features, you can create complex rich animations, parallax scrolling, and a variety of micro-interactions. 
  • Webflow comes with a built-in Content Management System (CMS). Therefore, you can effectively manage and modify all your content with this tool.
  • The platform offers an extensive list of SEO tools and optimization options.
  • Webflow has a huge library of integrations, including app integration and automation, content marketing solutions, analytics, and targeting tools.

AI capability:

Webflow was planning to develop an integrated AI feature that would assist platform users. However, as of now, they only allow for the integration of third-party AI tools. You can learn more about Webflow’s plans for AI development from their blog.

Tips for choosing the best website building platform.

Shopify

Shopify is a website building platform for small business that specializes in online sales. As eCommerce goes, it’s hard to find a more comprehensive solution. Devtorium developers worked with Shopify extensively and they are very happy with the platform’s functionality, stability, and security. This all-in-one platform powers 10% of total US eCommerce sites. As Shopify offers unlimited storage and no product limit, you can scale from small to big online stores. This website builder works best for businesses that want to launch an online store really fast.

Shopify benefits:

  • The platform’s advanced functionality enables you to manage your online store easily. Shopify offers everything from marketing and payment tools to secure transactions and shipping options support.
  • You can use Shopify to sell online or in-person. The platform supports multiple outlets, including web, mobile, social media, online marketplaces, pop-ups, in-person events, retail locations, and brick-and-mortar stores.
  • Shopify is completely cloud-based and hosted. Therefore, you don’t have to worry about issues like web hosting, security, caching, etc.
  • Shopify has a 24/7 support team. It’s one of the few eCommerce platforms offering 24-hour customer service via email, live chat, and phone.

AI capabilities:

Shopify recently introduced a new AI tool called Shopify Magic. This proprietary solution helps users generate product descriptions for their shops. However, bear in mind that Shopify Magic’s suggestions may not be 100% on target. It’s a common weakness of all AI content generators.

Wix

Wix is a website building platform powering over 10.8 million sites. It has quite a few limitations in site management and design. However, this platform is well-suited for small businesses, consultants, bloggers, and entrepreneurs.

Wix benefits:

  • Wix provides access to its own web hosting and domain names (free and paid).
  • There is a built-in SEO tool. Therefore, you can improve the site’s ranking effectively.
  • Wix considers website safety and security. For example, all their websites have an SSL certificate and are automatically backed up.
  • Wix offers 24/7 customer support services for all paid plans.

AI capabilities:

Wix has artificial design intelligence (Wix ADI) that can assist you in designing a beautiful website. However, this feature is only available for some types of projects (portfolios, yoga sites, etc.). If your project fits the AI’s requirements, it will create images and content. In addition, it will connect your social media, create a contact form, or pick a suitable design for your audience.

Bottom Line: How to Pick the Best Website Building Platform?

The process of choosing the best platform and building a website using it can be rather straightforward and easy. As a business owner, you just need to take the following steps:

  1. Make a list of the things you want your website to have and do. It will be easier if you do some extra research. For example, you can look at what your competitors’ sites are like. Also, you can add some ideas of the things you enjoyed on various pages while browsing the Internet.
  2. Contact the Devtorium team and arrange a free consultation at a time convenient for you.
  3. Share your list of requirements with us. Devtorium developers, analysts, and designers will quickly come up with suggestions and estimates. Next, we’ll provide an offer with different options that will highlight different perks of specific platforms that you can benefit from while staying within budget.
  4. Pick the offer that you like most, and our dev team will do the rest. You’ll have your website up and running in no time!

How to Use Generative AI in Real-Life Business

Posted on by mkoftielieva

Generative AI is the buzzword of today. Everyone must have tried using at least one of the available solutions by now. ChatGPT alone has over 100 million users, and Midjourney isn’t too far behind. However, if you are a business owner looking to boost your services or workflow with tech innovation, your main question should be, ‘how to use generative AI in my business?’

We are here to answer this question today. Devtorium offers a wide range of AI software development services, and our solution engineers have expertise with different types of AI frameworks. According to our experts, the only limitation when implementing AI into business is your creativity. Generative AI uses are indeed quite specific. However, using your imagination, you can make these instruments help with many everyday tasks.

How to use generative AI for business.

Step 1: Choose the Type of Generative AI Applications You Need

Generative AI is a technology that trains using specific datasets, and, based on that training, it learns to generate various types of other datasets. Simply put, developers input massive databases that the AI processes and learns. Then, it creates different types of content based on the information it consumed.

It’s also important to note that generative AI applications are today’s top tech trend. They’ve been on a steep rise since 2020 and, according to Gartner, reached the ‘Peak of Inflated Expectations’ in 2022. ChatGPT made this technology truly mainstream as it introduced AI to the mass market. Every person with a computer and internet access could use ChatGPT and get some answers from it. This showed people without connections to software development that AI technology is real and that generative AI uses are endless.

The quick popularization of other AI tools pushed this technology forward faster because, as mentioned before, it learns when it works with data. Therefore, AI improves with every task it completes.

When you consider how to use generative AI in your business, you need to start by researching the types of these tools. The most basic way to separate generative AI into types is by the kind of output content they produce. However, remember that some AI solutions are highly complex and can generate various content.

  • Text generation
  • Code generation
  • Video generation
  • Image generation
  • Sound generation
  • Research and explanation

The last type refers to generative AI uses in research where such tools can process, simplify, and summarize complex texts. For example, you can use Elicit or Enago Read for these purposes. Other popular generative AI apps are ChatGPT, DALL-E, Bard, DALL-E, and Midjourney, which create different content based on user-given prompts or dialogue.

Generative AI tools and their types.

Step 2: Generative AI Application in Real-Life Situations

Types of these tools seemingly make it obvious how to use generative AI. However, are you sure you’ve thought of all the ways this can be implemented in business?

Here’s a list of some ideas for you to consider:

  • Text content creation can be used to make marketing materials, blog posts, advertisements, and even work emails for some situations. For example, if you don’t have a talent for creative writing, generative AI tools like ChatGPT can help you write proposals, congratulatory emails, and even feedback.
  • You can use generative AI to edit texts as well. The tool can help you improve grammar and style or make some translations. However, it’s admittedly not perfect in translations, so be careful with how you use that output.
  • When you need to make guides or other helpful documentation for your customers, you can use AI generators to simplify technical texts. So, you’ll create posts and papers that are easy even for non-professionals to understand.
  • Image and video generators can also be used in marketing. You can create everything from a brand logo to a complete set of marketing materials used in ads, banners, blog posts, and even website designs.
  • In other generative AI uses, 3D models can be implemented in manufacturing and used to aid business planning.
  • Architects can use generative AI applications to create and analyze existing designs.
  • If needed, you can use Midjourney and similar tools to create illustrations for your content.
  • Sound generation can be applied to create tunes for social media or for your personal artwork, as well as advertisements and presentations.
  • Text generators, like GPT-4, are part of responsive chatbots and other automated reply solutions. For example, you can program these tools to send automatic email replies.
  • Sound generation solutions can work with speech in different ways. One of them is speech-to-text, which will allow you to create records of lectures or important meetings.
AI applications in customer service.

AI Uses for Onboarding and Customer Service

Currently, the main areas of generative AI applications are employee onboarding and customer service. That’s because a chatbot is the most popular AI instrument used in business today. However, generative AI uses allow you to expand on those implementations, further boosting their efficiency.

Some ideas on how to use generative AI in onboarding and customer service include:

  • Creating educational courses using video and speech generation technologies.
  • Personalizing customer journey experiences.
  • Creating a support service for navigating the company or website.
  • Creating a service to collect and process complaints, using AI capabilities to allow the tool to resolve some common issues.
  • Developing a content recommendation system for customers to help boost sales.
How to use generative AI to boost your business.

Bottom Line: Who Needs Generative AI Apps Today?

This is only a short list of the most basic AI uses one can come up with today. If you are serious about improving your business’ productivity with this technology, you should book a free consultation and discuss your case with our AI solution developers.

AI applications are so versatile that they can benefit any business today. All you need is a bit of creativity and a lot of technical expertise. We have both and can help you achieve the best results with custom AI solution development services. These can be tailored to your budget and needs. Most importantly, they can grow with your business, offering continuous improvement and optimization.

AI Speaks About How to Use an AI Chatbot for Business

Posted on by mkoftielieva

Devtorim’s AI-powered platform Marquètte is getting better at generating interesting articles you can use for blogs and even for self-education. Today we used one of the new marketing templates to have AI share ideas on using an AI chatbot for business. Check out what it had to say below.

Ideas on How to Use an AI Chatbot for Business in AI’s Own Words

In today’s digital world, businesses increasingly turn to artificial intelligence (AI) chatbots to automate customer service and enhance customer engagement. AI chatbots have the potential to save time and money while providing a more personalized customer experience. In this blog post, we’ll explore how to use an AI chatbot for business, the benefits of using an AI chatbot, examples of successful AI chatbot implementations, challenges of using an AI chatbot, best practices for deploying an AI chatbot, and how to measure the success of an AI chatbot.

AI shares its ideas on how to use an AI chatbot for business today.

How to Use an AI Chatbot to Automate Customer Service

AI chatbots can be used to automate customer service tasks such as:

  • Answering frequently asked questions
  • Providing product information
  • Helping customers with their orders

They can also be used to respond quickly to customer inquiries and provide personalized recommendations based on customer data. By using an AI chatbot, businesses can save time and money while improving customer satisfaction.

Benefits of Using an AI Chatbot for Customer Engagement

AI chatbots can help businesses to provide personalized service. For example, they can answer customer questions 24/7 and provide automated support.

In addition, AI chatbots can collect customer data and improve customer engagement through targeted messages. AI chatbots can save time and money by automating everyday customer service tasks.

Examples of Successful Uses of an AI Chatbot

AI chatbots can be used for a variety of business needs. For instance, the Bank of America uses an AI chatbot to help customers with account inquiries and transactions.

There is also Sephora, a company that leverages AI to power an in-app virtual assistant that helps shoppers find the right products.

Moreover, Domino’s Pizza has created an AI chatbot to take orders and provide personalized recommendations.

Challenges of Using an AI Chatbot for Business

Implementing an AI chatbot for a business can be a challenging process. Designing, developing, and deploying a chatbot requires a lot of time and resources.

Additionally, businesses must consider the cost of hosting and managing the chatbot and other associated expenses. Finally, it may take some time before companies realize their chatbot’s full potential.

Should you use an AI chatbot for business?

Best Practices for Deploying a Chatbot

Deploying an AI chatbot can be a great way to improve customer service. However, it’s important to ensure that the chatbot is designed to meet the customer base’s needs and that it is properly integrated into the existing customer service infrastructure.

Moreover, providing customer service agents with the necessary training to manage conversations with the AI chatbot is crucial. Finally, you also need ways to monitor customer service interactions for quality assurance purposes.

How to Measure the Success of an AI Chatbot

Measuring the success of an AI chatbot depends on the goals you have set. For example, you can measure the number of interactions, user satisfaction and conversion rates, or time on task. Additionally, you can use surveys and feedback forms to gain insights into the user experience.

Final Thoughts: Should You Start Using an AI Chatbot for Business?

AI chatbots can be invaluable for businesses looking to automate customer service and improve customer engagement. While there are potential challenges in implementing an AI chatbot, with the right strategies and best practices in place, businesses can maximize the success of their chatbot. In addition, deploying an AI chatbot is a great way to increase customer satisfaction while reducing customer service costs.

So, those were thoughts directly from AI. What do you say? Do you agree with these opinions and ideas? Will you start using an AI chatbot for your own business?

If you are ready to take this step, set up a free meeting with our development team!

For more thoughts on AI also see:

 

How to Choose a Tech Stack for AI-Driven SaaS Development

Posted on by mkoftielieva

AI-driven SaaS development is one of the best investments ever because this tech trend is scorching hot. According to SpendDesk research, an average public SaaS company is now worth around $27 billion. Moreover, it’s estimated that 85% of all business applications will be SaaS-based by 2025. Undoubtedly, in a couple more years, software as a service will replace all other types.

If you need more motivation to invest in SaaS platform development, consider the following numbers:

  • Gartner estimates that cloud spending will amount to 45% of all enterprise IT spending by 2026.
  • The SaaS industry value is over $172 billion and constantly growing, says Exploding Topics.
  • Private European investment in SaaS is growing by 3.2, year over year, claims Paddle. However, the US remains the leader among SaaS companies and investors.

This list could go on, but there is only one conclusion, SaaS development services are gold right now. So, it pays to get onto that train as soon as possible.

If you decide to use this incredible opportunity and create a SaaS product, you need to look for a company with a tech stack for it. In case this is your first time, here are a few tips on choosing a tech stack for AI-driven SaaS development. We’ll also suggest the best technologies for these projects.

what is the best back-end technology for AI-driven SaaS development?

What to Consider When Choosing a Tech Stack for AI-Driven SaaS Development?

First of all, you must understand what drives the choice of a tech stack for any software development project. Five crucial factors will dictate your decision regarding technologies.

  • Scalability.
    Modern technology changes extremely fast, and your project will grow fast as well if it’s successful. Therefore, you must choose systems that allow continuous evolution and growth and integrate new features with minimal disruption.
  • Time-to-market.
    How fast can you release the product on the market? The answer is always as quickly as possible’. Even if it’s not the final version, the product should start making money and pay for itself early. In addition, launching an MVP will provide you with invaluable user feedback. Use it to make improvements in later product versions. However, remember that it will grow and change constantly.
  • Learning curve.
    It might happen that you need to change developers after launching your product. Therefore, you should consider the learning curve of the technology used for it. Think about how much time the new team will need to understand the project and start doing their job. Moreover, the tech stack will determine how hard it is for you even to find a new team. So, it’s always best to use widespread technologies.
  • Code maintainability.
    Think long-term and consider how your code can be maintained over time. For this, you need to consider whether the programming language you choose has an active community with strong support. In addition, make sure that code isn’t overly complicated. Again, this will become necessary if you need to change your AI-driven SaaS development company.
  • Support.
    Future product support is another thing to take into account when planning long-term. Overall, it’s best to choose technologies that have existed for a while and remain strong.

AI-Driven SaaS Development Tech Stack: Best Back-End Choices

The basis of your entire AI SaaS product starts with back-end development. It’s the foundation of your application, so you must ensure it’s as strong as possible. Therefore, no matter how innovative your AI-driven SaaS development idea is, it’s best to build the foundation on time-tested reliable technologies.

The best SaaS development choices for back-end tech include:

  • .NET (C#)
  • Node.js
  • PHP
  • Python

Each choice will enable you to create a reliable and adaptable application. Moreover, these technologies are quite popular. Therefore, you shouldn’t have any issues changing developers or adding new people to your team as the product grows.

Speaking of growth, all these technologies allow for efficient scalability. So you’ll be able to improve and add new features fast.

There is no single best choice among these programming languages. This particular decision should be based on your product’s functionality and budget. Discuss this matter with experienced developers as they can advise on which choice will benefit the project most.

Best front-end technolgies for AI-driven SaaS development.

Best Front-End Technologies for SaaS Platform Development

JavaScript reigns supreme when it comes to AI-driven SaaS development. It’s hard to believe, but less than five years ago, about 95% of all websites used JavaScript. Therefore, there is no better choice for your SaaS development in the front-end department. In fact, one of the top back-end options we mentioned above is Node.js, a JavaScript runtime environment for back-end development.

In regards to the front-end department, the best choices are all JavaSript frameworks:

  • React
  • Angular
  • Vue.js

You’ll need to get expert opinions and think long-term when choosing between them. It’s essential to have some idea of the changes you wish to implement to expand the product in the future. These technologies vary in flexibility, and adding specific features down the line might be more challenging for some of them. So, plan your moves ahead and think big. Even if you never implement the changes you plan at the beginning, you’ll be sure there is room for them.

Remember that rewriting your product in a new language later can be prohibitively expensive. Moreover, it might take you off the market for a while.

Start Your AI-Driven SaaS Development Project Right Now!

As you can see, the whole process of choosing a tech stack for AI-driven SaaS development seems a straightforward process. The best choices are indeed few, and they are well-known. It means you can easily research every programming language and framework to learn its strengths and weaknesses.

However, making the actual choice isn’t that easy. This decision can have a massive impact on your project’s success. Therefore, you must consider it very carefully.

It would be best to consult an experienced SaaS development company first. Find people you can trust and explain your ideas to them. If your research led you to something, share this with the developers. For example, you can say why you think .NET is the best choice compared to Node.js. Then, let experienced developers share their ‘insider knowledge’ of the framework. These negotiations should result in you making the best possible choice for your future project.

Want to see how this works? Schedule a free consultation with our team right now!

Devtorium has years of experience in SaaS products for various industries. Moreover, we’ve recently launched our own AI-powered SaaS platform, Marquètte, used for content generation. As a result, we can analyze your idea and devise several plans to bring it to life, considering your budget and long-term goals.

What Is the Best Messenger App for Business?

Posted on by mkoftielieva

Choosing a messenger app for business isn’t as easy as it might seem at first glance. Of course, you begin the search thinking that whatever you use for personal messaging in your daily life must be good enough, right?

But businesses aren’t personal daily life. Therefore, you need to consider a dozen extra factors, like integrations, performance, compatibility, affordability, subscription plans, and security. When Devtorium was working on choosing the best business messenger platform for our company, we conducted a detailed study to compare all the most popular options on the market. A team of our employees from different departments tested half a dozen apps for over a month. They assessed the platforms based on the following criteria:

  • Usability
  • Functionality
  • Price
  • Performance
  • Compatibility
  • Security

Admittedly, some options we’ve studied are fun but not business-appropriate (Discord). Meanwhile, some don’t even rate a mention as their ‘ready to switch’ rate was so low (2.17% for Mattermost Pro). Yet none of this means that these messenger platforms are bad. It’s just that they don’t fit our specific business model.

Today we will share a detailed analysis of the top three messenger apps for business based on Devtorium’s in-house study. 

Best Messenger App for Business: Comparison by the Devtorium Team

Slack is the best overall messnger app for business.

Slack: Best Overall Messenger App for Business

Slack is probably the most popular, and definitely the most well-known, messaging app for business, and with good reason. This app passed our functionality testing with flying colors. Moreover, its performance, compatibility, and usability testing proved the platform to be top-notch.

A few of our testers encountered some minor issues, but those were rare. Also, only a couple of people didn’t find this app intuitive and easy to use. However, ultimately, none of the employees using this app deemed it a failure or a wrong choice for any business.

During our investigation, the Devtorium team noticed some minor issues with:

  • Authentication process
  • Notification status (when the message is delivered/read/etc.)
  • Notifications when a user joins or leaves a group chat
  • Blocking contacts

Please bear in mind that those were only one-time minor inconveniences, not major issues that affected the app’s overall performance.

Overall, Slack proved to be an excellent messenger app for business on every level. Its performance is outstanding, and it can effectively integrate with Zoom and Google Drive. Therefore, conference calls and file sharing are never an issue. The best thing about it is that Slack is a rather flexible solution designed to meet the majority of business needs. In addition, it runs equally smoothly on all devices.

One of the biggest advantages of Slack as a messenger app for business is its flexibility for customization. For example, users can set up precise notification alerts, filter discussions by various parameters, edit messages, etc. Therefore, the user can set up the app in a way to maximize their personal productivity.

Slack Pros:

  • High level of customization and personalization
  • Effective integrations with popular third-party tools (e.g. Zoom, Google Drive, Asana, Dropbox, Outlook Calendar etc.)
  • Stores conversation history that every member that joins the group can access
  • Easy and smooth file sharing in real-time
  • Good performance and stability across devices

Slack Cons:

  • Occasional issues with the quality of calls
  • Minor issues with notifications and statuses (rare)
  • Quite expensive subscription plans (can be unfeasible for SMBs)

Google Chat: Best messenger app for business if you use Workspace by Google

Google Chat: Google Workspace Messenger App for Businesses

If your company uses Google Workspace, choosing Google Chat as your messenger app for business makes sense. It’s efficient overall, its performance is good, and Google-backed security is excellent. Moreover, being a Google Service, it easily integrates with all other Google services and tools. Therefore, it’s reasonably easy to set up a communication and file-sharing infrastructure within your organization.

That said, almost 40% of Devtorium employees who tested business messenger platforms would prefer NOT to switch to Google Chat. This choice comes from the limitations of the app’s functionality and occasional issues with everything that isn’t a Google service.

All in all, our testers conclude that Google Chat is an excellent tool for short messages exchanged within the Workspace. However, it’s insufficient for multi-faceted international teams that need to exchange files, calls, videos, and feedback, all in real-time.

Perhaps, the main issue is that Google developed so many excellent but single-purpose tools. Therefore, its group-messaging solution lacks all the features that other tools have built-in from the start. So, it works well as an element of a comprehensive Workspace environment but not well enough to be an efficient stand-alone messaging app for business.

Don’t get us wrong, Google Chat is fantastic for use along with other Google services. It allows you to combine emails and chat and even set tasks managing your team’s calendars during the conversation. However, it’s not a stand-alone messenger app for business. In fact, it doesn’t even have a separate desktop/mobile app, only a web version that runs via the Google Chrome browser.

Google Chat Pros:

  • Excellent integration with all Google Workspace services
  • Easy and intuitive to use
  • Connected to Gmail, which allows conversing via chat and email within groups

Google Chat Cons:

  • Only really useful as a part of Google Workspace
  • No Reply feature, which makes communication difficult, especially in groups
  • Only web app available

Rocket Chat: Best alternative to Slack as a messenger app for business

Rocket Chat Messenger App for Business

In essence, Rocket Chat, as it is today, is an approximation of Slack. It’s similar in UI and functionality, leaving the user with a similar feel. That said, it’s still not Slack-level technology.

For all that it passed all functional tests our team put the solution through, only about 2% of people were ready to switch to this app. First of all, it’s because, as a messenger app for business, it’s really not cost-efficient. At the minimum, you will need to pay $7 a month per user (no less than 25 users). The free version of the app has limited notifications and functionality, so it’s not very useful even for a small business.

There are some distinctions in the package offering depending on whether you install Rocket Chat on your company’s server or use Rocket’s resources. However, both options end up being quite expensive.

In addition, the app has fewer robust features and integrations compared to Slack. There are also some issues with updating the app. Therefore, it can eventually become a security risk. In addition, it’s not intuitive in some cases, especially with the newer features.

Rocket Chat Pros:

  • Similar to Slack in design and functionality
  • Has a versatile collection of features and integrations
  • Can be installed on the company’s servers directly

Rocket Chat Cons:

  • Expensive overall, considering its limited functionality when compared to Slack
  • Issues with updating the solution to a newer version
  • Not intuitive in some features
  • Quote a message feature isn’t particularly easy to use

Bottom Line: What is the Best Messenger App for Business?

After evaluating some of the leading messenger apps for business, the Devtorium team came to the conclusion that the best option overall is Slack. Of all the platforms on the market, it has the most robust functionality and can easily integrate with all other solutions your business uses today.

However, we’d like to note that every top platform on the market has many strong points. Therefore, every business should explore the pros and cons of each option after considering its unique needs.

Moreover, with how fast AI technology is advancing right now, we are sure that we’ll soon see a messenger app for business that uses AI-powered tools in some fashion. We’re looking forward to this. Are you?

Best messanger app for business: top 3 options

End-to-End Development: Benefits for Business Success in 2022

Posted on by oleshchenko

End-to-end development can provide a software product that will enable your business to grow considerably. An end-to-end solution opens multiple opportunities for improving workflows and increasing profitability. Understanding the advantages of this type of development will help you decide whether it’s a good investment for your business. We would like to help you make the best choice for your company.  In this post, our experts will explain both pros and cons of end-to-end software development.

What Is End-to-End Development?

When it comes to end-to-end custom software product development, a vendor has to provide you with

  • Establishing all the necessary software or hardware requirements
  • Solution installation services
  • Solution integration with third-party software (if needed)
  • Complete solution setup
  • Software maintenance

All in all, no other service providers should be involved in the end-to-end development process. For example, an end-to-end e-commerce solution aims to address business needs regarding order processing, stock and warehouse management, and accounts systems.

One of the most significant advantages of the end-to-end model for the customer is reduced business risk. When employing this type of development service, the same professionals will be responsible for the entire creation and maintenance process. Therefore, any issue can be dealt with immediately. In addition, you won’t have to spend extra resources to manage various software development and maintenance stages by several separate teams.

Why end-to-end development is a good investment for s business.

End-to-End Development Benefits for Your Business

Custom-tailored end-to-end solution (E2ES)

The main benefit is getting a solution that is ideally in tune with your business. Depending on your requirements for the product, it might provide you with an aerial view of all the workflows. Therefore, you’ll be able to monitor every aspect of the business in real time. Such help can be invaluable if your goal is to maximize profit and reduce waste and redundancy. Solutions created by an enterprise web development company can be highly complex and flexible to account for every tiny business detail.

Moreover, your total control of the business process through such solutions will enable faster and more efficient modernization. It will also help grow overall productivity and improve the performance of every unit within the enterprise.

Reduced costs and extra income

Calculating the cost of end-to-end software development is a complicated process that largely depends on the customer’s requirements. However, you can be sure that hiring an end-to-end solution developer will be cheaper than hiring several contractors to create and manage the software.

Moreover, some mistakes and issues will surely happen when different people work on one project. Therefore, it will mean losses for your business on several levels. Therefore, having a single team handle every step of the software product lifecycle is more cost-efficient overall.

In addition, consider the extra income you will gain from the productivity boost. No one can argue that top-quality custom software helps increase profits. So, the result of hiring a dedicated end-to-end development company is a reduction of your costs and the growth of your income.

Operational efficiency

Human error is an essential factor that every business must consider. Using top-grade custom software is one of the best ways to reduce the risk of human error today. However, you must remember that people who create and manage this software are liable to make mistakes. This chance increases if several unconnected teams work with the same product. Therefore, the foremost benefit of an end-to-end solution (E2ES) is reduced risk of human error.

Of course, people might make mistakes in these teams. However, if the solution is closely monitored by people who understand it fully, they can resolve any issues quickly and efficiently.

Using end-to-end development also often helps businesses boost their operational efficiency through automation. It can help you optimize workflows and improve overall resource management.

Security

End-to-end development is safer in every way. First of all, you only need to have an airtight NDA with one company. But even more important is that an end-to-end solution (E2ES) has fewer security risks.

It’s important to remember that every third-party software integration makes a solution more vulnerable to outside attacks. Also, in this case, you would rely on each of those other solutions being up-to-date with security.

In addition, it’s pretty common for different solutions to fail at integration after their separate updates. Therefore, your whole business might be at risk.

Meanwhile, an end-to-end enterprise web development company can create a highly secure software product. The developers will also update its security regularly as part of maintenance. So, you can be sure that your business is always protected from the latest cyber threats.

Why end-to-end solutions development can be the right choice for you.

Scalability

For the majority of businesses, growth is one of their foremost goals. And every business owner understands that workflow disruptions at a critical time can cause a loss of growth opportunities. Those chances might not come up again. Moreover, the business might lose a lot of money. For example, if a significant disruption happens during some big seasonal sale or a costly marketing campaign.

The ability to scale fast is one of the most significant benefits of end-to-end development. These solutions are literally designed to grow with your business. Therefore, the vendor can collaborate with the software developer to facilitate any changes in business workflows.

This way, you will not only ensure that your company runs smoothly at any time. But you will also maintain top-grade efficiency with new parameters. So, you’ll have a better chance to retain the loyalty of new customers.

Scaling up your business becomes easier and more affordable with an end-to-end solution. Moreover, you can benefit from the development company’s analytical data to help you choose the best moment and build an efficient strategy.

Transparency

Transparency is essential for any business. End-to-end development allows you to have more transparency in matters related to software. Working with a single team, you will have more effective communication. In addition, you will have access to everything that’s happening on the project.

It means more control over the development process. So you’ll be sure that you are making the best use of your resources. In addition, you will have guarantees that your data is well-protected. If you want to be sure of its safety, choose a development company that holds recognized security certificates.

Cons of end-to-end development for small businesses.

Is End-to-End Development for Everyone?

While the benefits of end-to-end solution development cannot be denied, there are some cases when it’s not the best option. The foremost concern is, of course, the cost. End-to-end development isn’t cheap. Therefore, it’s out of reach for the majority of businesses.

Remember that it’s a long-term investment. So, you’ll need to pour a lot of funds into it long before it pays off fully, let alone starts bringing a profit. Moreover, this project will require a constant flow of funds as developers will need to provide maintenance for the product.

Another thing to consider is that you’ll be stuck with the software development company you hire first. Of course, if some issues arise, it’s possible to change your contractors eventually. However, this will increase the cost and might cause multiple problems on the development side. Therefore, you must be 100% sure of the company you employ for end-to-end solution development.

Scalability can also be a concern. On the one hand, it should be easier for your development team to expand the product. They know all the ins and outs of the project and can work with it most efficiently.

Meanwhile, an end-to-end solution might not be very flexible by design. For example, adding some new advanced features might be impossible because they won’t sync with the original architecture. So, your growth opportunities might be limited down the line. Also, expanding the solutions might be too costly as you might need to rework all of it to accommodate additions.

All in all, you need to consider end-to-end software development with extreme care. Talk to the developers and discuss all pros and cons of this approach. A trustworthy custom software development company will advise you on the best choice for your business.

Bottom Line: End-to-End Development Services You Can Trust

There are many ways in which an end-to-end solution can benefit your business. However, it’s essential to understand that you would be able to enjoy these benefits only when the custom software development company you hire can deliver top-quality services.

When choosing a development team, you need to consider the following:

  • Expertise.
    Check the company’s case studies and discuss their expertise during a meeting. You need to ensure the developers have experience with the exact types of tasks you will set for them.
  • Reputation.
    Look up the company’s reviews online and ask for referrals whenever possible. However, you must also remember that restrictive NDAs cover many software development projects. Therefore, you might not be able to contact the company’s other clients directly.
  • Professionalism.
    You should be able to get a reasonable estimation of the developers’ professionalism at the early stages of negotiations. A reliable development team must be open with you from the start and ready to work with you to achieve the best business outcomes. In addition, evaluate the communication and time management skills of the people you interact with. Would you trust them with your investment?

If, after reading all this, you realize that end-to-end development is the way to go for your business, contact us! We’ll be happy to discuss your ideas and requirements in more detail during a free consultation.

How to Hire a Fintech Software Company

Posted on by mkoftielieva

Are you looking to hire a fintech software company to develop an innovative solution for your business? With so many companies offering different services and packages, it can take time to determine which is the right fit for your needs. In this blog post, we will provide you with the necessary steps to help you find the perfect software company for your project. We will discuss every step, from researching potential companies to negotiating terms and signing a contract.

How does this intro sound to you?

As you know, Devtorium has been working on an AI-powered platform Marquètte, an online content generator that can help copywriters and marketers everywhere. We’re proud to announce our latest update, Content Templates. They are blueprints that allow users to generate specific types of texts optimized for various purposes. At the moment, our primary focus is marketing texts, including:

  • Product descriptions
  • SMM posts/ads
  • Blog posts
  • Quora answers

However, we are expanding our templates library. We already have several options useful for students, such as an online essay generator or a template that can provide you with complex mathematical formulas.

Of course, AI is not as good a writer as a talented and experienced human. However, it’s learning with every iteration, so the quality of the content it can generate constantly increases. Check it out for yourself by reading the post below. Find out how to hire fintech software developers in the words of artificial intelligence.

AI tells you how to hire a fintech software company.

Hiring a Fintech Software Company Step 1: Research the Market

Research potential companies to hire by Googling and reading reviews on specialized websites, like Clutch. Look for companies specializing in fintech software development with a proven track record. Ask for references and get in touch with their former clients to learn more about their experience. Finally, ensure the company you’re considering has the necessary skills and experience to deliver the desired results.

Step 2: Set Your Requirements for a Fintech Software Company

Start by creating a list of criteria for selecting a fintech software development services provider. Consider the company’s size, its experience in the fintech sector, and its portfolio. Additionally, review their customer service policies and pricing structure. Make sure to include its reputation and customer reviews in your considerations. In addition, define your project goals so you can make sure that the fintech software company has the necessary skills stack.

Step 3: Request Quotes from Fintech Software Development Companies

Reach out to potential fintech software development providers and ask for quotes. Make sure to provide them with all the necessary information about your project. Ask for a timeline of when the project will be completed. Compare quotes from different companies and choose the best fit for your needs.

Step 4: Review Fintech Development Projects Portfolios

To select the right fintech software company, compare portfolios from several vendors. Look at their past projects and read reviews from previous clients to get a better idea of their services. Then, ask questions to ensure that the vendor can meet your requirements. Once you have selected the right partner, you can begin the project.

Step 5: Ask for References and Check Fintech Software Company Reviews

Before you hire a fintech software company, ask for references from their previous clients. You should also check online reviews to see what other people say about their services. Make sure to read both positive and negative reviews to get a full picture of their expertise. Finally, ask questions so that you can be sure that the company is the right fit for your project.

Step 6: Negotiate Terms and Agree on a Project Timeline

Once you’ve chosen a fintech software company to work with, it’s important to negotiate terms and agree on a timeline for the project. Discuss the project scope, budget, and timeline in detail before signing any contracts.

Step 7: Sign a contract and begin the project

Once all details with the fintech software development provider are settled, it is time to sign the contract. Make sure all terms and conditions are clear and agreeable before signing. If you don’t have an in-house professional, consider discussing the document with a legal expert before finalizing the deal. Once the contract is signed, you can begin the project.

Bottom Line: Hire Fintech Software Developers You Can Trust

Hiring a fintech software company can be daunting, but with the proper research and criteria, you can make the process much easier. Taking the time to contact potential companies, compare quotes and review portfolios, and ask for references and reviews is essential to finding the right fit. Once you have identified the best candidate, negotiating terms and signing a contract will help ensure that your project runs smoothly and successfully. With these steps in mind, you can find the perfect fintech software company for your needs.

So, what do you say about a post generated by AI?

Does it meet your expectations?

We are a team of 200+ qualified software engineers, business analysts, data scientists, project managers, and UI/UX designers. All our professionals hold specialized certifications in their niches and have expertise in complex projects for a variety of industries.

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