business tips Archives

How to Use Generative AI in Real-Life Business

Posted on September 7, 2023September 7, 2023 by mkoftielieva

Generative AI is the buzzword of today. Everyone must have tried using at least one of the available solutions by now. ChatGPT alone has over 100 million users, and Midjourney isn’t too far behind. However, if you are a business owner looking to boost your services or workflow with tech innovation, your main question should be, ‘how to use generative AI in my business?’

We are here to answer this question today. Devtorium offers a wide range of AI software development services, and our solution engineers have expertise with different types of AI frameworks. According to our experts, the only limitation when implementing AI into business is your creativity. Generative AI uses are indeed quite specific. However, using your imagination, you can make these instruments help with many everyday tasks.

Step 1: Choose the Type of Generative AI Applications You Need

Generative AI is a technology that trains using specific datasets, and, based on that training, it learns to generate various types of other datasets. Simply put, developers input massive databases that the AI processes and learns. Then, it creates different types of content based on the information it consumed.

It’s also important to note that generative AI applications are today’s top tech trend. They’ve been on a steep rise since 2020 and, according to Gartner, reached the ‘Peak of Inflated Expectations’ in 2022. ChatGPT made this technology truly mainstream as it introduced AI to the mass market. Every person with a computer and internet access could use ChatGPT and get some answers from it. This showed people without connections to software development that AI technology is real and that generative AI uses are endless.

The quick popularization of other AI tools pushed this technology forward faster because, as mentioned before, it learns when it works with data. Therefore, AI improves with every task it completes.

When you consider how to use generative AI in your business, you need to start by researching the types of these tools. The most basic way to separate generative AI into types is by the kind of output content they produce. However, remember that some AI solutions are highly complex and can generate various content.

Text generation
Code generation
Video generation
Image generation
Sound generation
Research and explanation

The last type refers to generative AI uses in research where such tools can process, simplify, and summarize complex texts. For example, you can use Elicit or Enago Read for these purposes. Other popular generative AI apps are ChatGPT, DALL-E, Bard, DALL-E, and Midjourney, which create different content based on user-given prompts or dialogue.

Step 2: Generative AI Application in Real-Life Situations

Types of these tools seemingly make it obvious how to use generative AI. However, are you sure you’ve thought of all the ways this can be implemented in business?

Here’s a list of some ideas for you to consider:

Text content creation can be used to make marketing materials, blog posts, advertisements, and even work emails for some situations. For example, if you don’t have a talent for creative writing, generative AI tools like ChatGPT can help you write proposals, congratulatory emails, and even feedback.
You can use generative AI to edit texts as well. The tool can help you improve grammar and style or make some translations. However, it’s admittedly not perfect in translations, so be careful with how you use that output.
When you need to make guides or other helpful documentation for your customers, you can use AI generators to simplify technical texts. So, you’ll create posts and papers that are easy even for non-professionals to understand.
Image and video generators can also be used in marketing. You can create everything from a brand logo to a complete set of marketing materials used in ads, banners, blog posts, and even website designs.
In other generative AI uses, 3D models can be implemented in manufacturing and used to aid business planning.
Architects can use generative AI applications to create and analyze existing designs.
If needed, you can use Midjourney and similar tools to create illustrations for your content.
Sound generation can be applied to create tunes for social media or for your personal artwork, as well as advertisements and presentations.
Text generators, like GPT-4, are part of responsive chatbots and other automated reply solutions. For example, you can program these tools to send automatic email replies.
Sound generation solutions can work with speech in different ways. One of them is speech-to-text, which will allow you to create records of lectures or important meetings.

AI Uses for Onboarding and Customer Service

Currently, the main areas of generative AI applications are employee onboarding and customer service. That’s because a chatbot is the most popular AI instrument used in business today. However, generative AI uses allow you to expand on those implementations, further boosting their efficiency.

Some ideas on how to use generative AI in onboarding and customer service include:

Creating educational courses using video and speech generation technologies.
Personalizing customer journey experiences.
Creating a support service for navigating the company or website.
Creating a service to collect and process complaints, using AI capabilities to allow the tool to resolve some common issues.
Developing a content recommendation system for customers to help boost sales.

How to use generative AI to boost your business.

Bottom Line: Who Needs Generative AI Apps Today?

This is only a short list of the most basic AI uses one can come up with today. If you are serious about improving your business’ productivity with this technology, you should book a free consultation and discuss your case with our AI solution developers.

AI applications are so versatile that they can benefit any business today. All you need is a bit of creativity and a lot of technical expertise. We have both and can help you achieve the best results with custom AI solution development services. These can be tailored to your budget and needs. Most importantly, they can grow with your business, offering continuous improvement and optimization.

What Are Data Science Services?

Posted on May 26, 2023August 30, 2023 by mkoftielieva

Data rules the world today, and data science services can be a true game-changer for any business. However, few business owners realize the potential and versatility of data science as a service. It’s regrettable, especially for SMBs and startups, which can benefit tremendously from the insight derived from big data.

Today we’ll try to remedy this situation and expand on the subject of why now is the time for data analytics. We’ll start by explaining how some basic data science consulting services can help businesses thrive in competitive and volatile markets.

Data Science Services Explained

Data Mining, Processing & Visualization

The first among data analytics consulting services is data mining. Simply put, the team will find a way to extract all the information you require from any source. This type of service is highly versatile because the type of data that businesses need to process might vary considerably. For example, in one of our cases, data scientists had to develop a method and solution to extract patient information from multiple sources, including healthcare system records and even doctors’ handwritten notes.

Then, the collected data will be translated into some universal format and processed. Depending on the volume, the team might require substantial resources to complete these tasks. Using the help of NLP (Natural Language Processing) tools is quite common when processing and analyzing data.

Data science visualization services allow the client to get the data presented in a manner they can easily use for business. For example, an eCommerce business can get detailed reports on sales dynamics during a specific period. Based on this report, the client will be able to understand exactly how people choose to spend money on their website. Therefore, they will be able to come up with more efficient offers to boost sales.

Predictive Analytics, Forecasting, Risk Management & Optimization

Big Data analytics is a type of service that can benefit any business because it’s your way to get information about the market. Therefore, it enables you to make well-informed decisions that will provide better results.

Data science services allow you to use the tremendous storage of valuable insights that is the Big Data to make accurate predictions to build your business strategy. Predictive analytics works by building NLP models that analyze specific types of situations on the market, identify patterns, and make forecasts based on them.

Data science services that involve forecasting can provide a highly accurate future development model. For a business, such prediction can help reduce risks and prepare for those that are unavailable. In addition, predictive data analytics models can be used as a strong argument for investors.

Another way to implement data science services is to have the team provide an optimization plan for your business. Then, they will use a combination of data mining, processing, analysis, and forecasting to develop a set of custom-tailored recommendations for your business.

The best thing is that such recommendations are based on actual data and existing patterns. Therefore, your company won’t waste money on changes that won’t have a positive impact in the long run. When you rely on data science services, all results are based on hard evidence, so risks are minimal.

NLP, Computer Vision, AI & Machine Learning

Are you wondering how exactly data scientists do the analytics and prediction part of their work? The answer is they use AI to assist them in these processes. The exact technology they use varies based on the task. For example, a data science team can build a very primitive NLP model to ‘mine’ information matching specific parameters from a particular database.

However, they can also use the same technology on a grander scale to build a more complicated model to analyze specific patterns, like market growth trends. Then, another model will process that data and make a forecast based on those patterns accounting for additional factors.

AI technologies are developing rapidly, and so are data science services. Therefore, the scope of insights you can derive from this service increases, giving you new business opportunities.

Another exciting type of AI-based service a data science team can offer is utilizing computer vision technology. Like NLP models derive information from textual data, computer vision extracts information from the visuals. The most common application for this tech now is the facial recognition feature used by multiple gadgets. However, on a larger scope, this technology can be used to prevent crime, analyze a stream of video footage, or monitor specific areas for emergencies.

What Businesses Need Data Science Services?

Applications of AI and data science services are endless. So, regardless of size, every business can benefit from using these services on any level. Therefore, the main factors to consider are your budget and goals.

First, determine what it is that you’d like to achieve at this stage. Do you want to cut costs? Optimize business processes to increase productivity? Enter a new market? Launch an innovative startup? Expand the capabilities of your existing product? Enhance your business strategy?

Once you’ve chosen one or several objectives, book a meeting to discuss data science consulting services. A team of experts will analyze your business and request and develop a list of services that will help achieve your goals.

AI Speaks About How to Use an AI Chatbot for Business

Posted on April 5, 2023August 30, 2023 by mkoftielieva

Devtorim’s AI-powered platform Marquètte is getting better at generating interesting articles you can use for blogs and even for self-education. Today we used one of the new marketing templates to have AI share ideas on using an AI chatbot for business. Check out what it had to say below.

Ideas on How to Use an AI Chatbot for Business in AI’s Own Words

In today’s digital world, businesses increasingly turn to artificial intelligence (AI) chatbots to automate customer service and enhance customer engagement. AI chatbots have the potential to save time and money while providing a more personalized customer experience. In this blog post, we’ll explore how to use an AI chatbot for business, the benefits of using an AI chatbot, examples of successful AI chatbot implementations, challenges of using an AI chatbot, best practices for deploying an AI chatbot, and how to measure the success of an AI chatbot.

How to Use an AI Chatbot to Automate Customer Service

AI chatbots can be used to automate customer service tasks such as:

Answering frequently asked questions
Providing product information
Helping customers with their orders

They can also be used to respond quickly to customer inquiries and provide personalized recommendations based on customer data. By using an AI chatbot, businesses can save time and money while improving customer satisfaction.

Benefits of Using an AI Chatbot for Customer Engagement

AI chatbots can help businesses to provide personalized service. For example, they can answer customer questions 24/7 and provide automated support.

In addition, AI chatbots can collect customer data and improve customer engagement through targeted messages. AI chatbots can save time and money by automating everyday customer service tasks.

Examples of Successful Uses of an AI Chatbot

AI chatbots can be used for a variety of business needs. For instance, the Bank of America uses an AI chatbot to help customers with account inquiries and transactions.

There is also Sephora, a company that leverages AI to power an in-app virtual assistant that helps shoppers find the right products.

Moreover, Domino’s Pizza has created an AI chatbot to take orders and provide personalized recommendations.

Challenges of Using an AI Chatbot for Business

Implementing an AI chatbot for a business can be a challenging process. Designing, developing, and deploying a chatbot requires a lot of time and resources.

Additionally, businesses must consider the cost of hosting and managing the chatbot and other associated expenses. Finally, it may take some time before companies realize their chatbot’s full potential.

Best Practices for Deploying a Chatbot

Deploying an AI chatbot can be a great way to improve customer service. However, it’s important to ensure that the chatbot is designed to meet the customer base’s needs and that it is properly integrated into the existing customer service infrastructure.

Moreover, providing customer service agents with the necessary training to manage conversations with the AI chatbot is crucial. Finally, you also need ways to monitor customer service interactions for quality assurance purposes.

How to Measure the Success of an AI Chatbot

Measuring the success of an AI chatbot depends on the goals you have set. For example, you can measure the number of interactions, user satisfaction and conversion rates, or time on task. Additionally, you can use surveys and feedback forms to gain insights into the user experience.

Final Thoughts: Should You Start Using an AI Chatbot for Business?

AI chatbots can be invaluable for businesses looking to automate customer service and improve customer engagement. While there are potential challenges in implementing an AI chatbot, with the right strategies and best practices in place, businesses can maximize the success of their chatbot. In addition, deploying an AI chatbot is a great way to increase customer satisfaction while reducing customer service costs.

So, those were thoughts directly from AI. What do you say? Do you agree with these opinions and ideas? Will you start using an AI chatbot for your own business?

If you are ready to take this step, set up a free meeting with our development team!

For more thoughts on AI also see:

How Artificial Intelligence Software Development Will Transform in 2023

Using AI for Sustainability: Technology for a Better Future

Core UI Design Principles Every Client Should Know

Posted on March 29, 2023August 30, 2023 by mkoftielieva

As a client ordering any UX and UI design services, you need to understand that while personal views on aesthetics matter, designers must not rely on them alone. Professionals adhere to the core UI design principles to create a final product that’s both usable and attractive. Simply put, those principles exist to ensure that users love any solution or website you launch.

Keep reading to learn what those core principles are and some special secrets of the trade shared by Devtorium’s UX/UI design team.

Core UI Design Principles Explained

Focus on the User

The user must be the center point of all UX and UI design. It means that every step of the way designer’s first thought must be, ‘what will be most convenient for the user?’

A good interface doesn’t confuse or distract from the goal of the product. Essentially, all UI design principles focus on making the interface easy and pleasant for people to interact with. A person who opens the app for the first time must be able to find exactly what they need without any guides or additional training. Using it must feel natural, so having the user as a focus of the design is an absolute must.

Another critical factor is that the user must feel in control when using the app. Therefore, UX and UI design must be created in a way that’s easy to master fast. The user should feel confident in their ability to find and do what they need, so the interface must be intuitive.

Moreover, user-focused UI design must allow for mistakes. For example, it means that all actions must be reversible. In addition, any important steps must literally come with a warning.

Clarity

Clarity is one of the essential UI design principles today. Never forget that any interface’s purpose is to enable the user to interact with an app. Therefore, they must be able to clearly see what they need to do in order to achieve their goals.

Simply put, clarity of the interface determines whether people using your app are able to do this at all. Poorly designed UI makes it impossible for people to understand what your application does.

However, it’s also important to remember that no specific clarity standard exists. Actually, it will differ significantly depending on the purpose of the app. For example, if you are designing an eCommerce app for a large marketplace, you’ll have to include complicated catalogs with multiple categories and sub-categories. Meanwhile, a basic note-taking app will be much simpler and ‘clearer’. Therefore, as a client, you’ll need to work closely with the UI/UX design services team to create a clear and understandable interface for your target audience.

Consistency

Keep everything consistent! It’s not only one of the main UI design principles but the golden rule of design as a whole. Consistency makes your app more aesthetically pleasing and easier to use and understand. Also, it’s necessary for effective branding throughout all your channels.

In addition, you need to remember that not only your design must be consistent with the brand’s style. You also need to make it consistent with symbols and terms used in various real-life situations. For example, as an eCommerce business, you might want to stand out and make your shopping cart appear in some unique way, discarding the traditional cart or basket design and even renaming the feature.

If you are expecting the result to be that your clients will appreciate how unique your brand is, you will be bitterly disappointed. There might be a few who will genuinely appreciate it. However, most shoppers will simply leave your website fast because they couldn’t find the cart within a few seconds.

So, always remember to be clear and consistent in all your messages!

Simplicity and Minimalism

Simplicity and minimalism go hand in hand with clarity as leading UI design principles today. Classics are there for a reason, and that reason is that they are recognizable, understandable, and work exceptionally well. So, use that power to create UX/UI design that truly appeals to your audience.

In our world of information overload, minimalism has become equivalent to clarity. So, whether you like the style personally or not, it’s imperative to use it for any app interface design. Otherwise, your product’s chances of success are slim.

Feedback

UX and UI design must be interactive in a way that it must provide feedback to the user. Your UI copy will be responsible for that. So, design extends beyond graphics. The quality of the UI/UX copywriter’s work is no less important for making your app easy to use and understand.

A good user interface will provide prompts and feedback for every action to help users make decisions and master the app.

Accessibility

We are building an inclusive world, so accessibility is one of the core UI design principles today. However, not everyone is the same, and it’s the designer’s job to account for all types of user differences. It’s hard work to research and create an interface that will be equally comfortable for different people.

Adaptable and flexible interfaces that the user can adjust to their preferences are the main future trend. Also, remember that accessibility requirements will differ depending on the type of user interface.

Bottom Line: Always Prioritize UI Design Principles

It’s true that design is a matter of personal taste and preference. However, if you want your software product to be successful, you must consider the main UX and UI design principles. This way, you can ensure that the app is easy to use.

Keep these principles in mind when choosing a UI design company. In fact, the designers you consider hiring must know and adhere to these principles in their work. So, be sure to discuss this during the interview.

Types of User Interfaces: Tips for Hiring a UI Design Company

Posted on March 3, 2023August 30, 2023 by mkoftielieva

If you plan to create any kind of app or software product in general, you will need to work with a UI design company. Of course, it may not be called this exact way because designers usually work with UI and UX simultaneously. Moreover, a custom software development company will most likely have a design team. Therefore, you’ll just dive into the most interesting question immediately. And that question is, what kind of user interface do you want to have?

Technology is evolving, and we’ve now moved on from the point where graphical interfaces were your only option. Keep reading to learn what alternatives you have now. Also, remember that consumers are hunting for the best UI/UX experience today. Therefore, investing in a creative and well-optimized interface is sure to help you get ahead even in a highly competitive market.

Before You Hire a UI Design Company: What Is UI?

Before we start listing trending UI types, let’s see if you understand what UI is and the difference between UI and UX design services. In essence, UI includes everything the user interacts with to navigate information within the device. For example, for a computer program, this will include:

Desktop appearances
Computer mouse
Keyboard
Clickable buttons
Text entry fields
Texts
Sliders
Screen layouts
Transitions between screens
Interface animations

So, if you thought that a UI/UX designer only thinks about making your app look pretty, you’ve severely underestimated the work they have to put in when creating a friendly user interface. Moreover, you also need to consider that UI development goes beyond design. A lot of technical work is involved in making your app genuinely user-friendly and attractive.

Meanwhile, UX design is an integral part of this process because it ensures that the user interface is easy and intuitive to interact with.

For a very long time, software products only relied on graphical user interfaces due to technological limitations. However, now you have the freedom to use top-notch tech to make your solutions more interactive. In addition, IoT and smart assistants, like Alexa or Siri, have become the norm today. According to TechJury, about 64 billion IoT devices will be in use worldwide by 2025. So, developing a more advanced UI type is guaranteed to be a good investment.

Types of User Interfaces: Things to Discuss With Your UI Design Company

Graphical User Interface (GUI)

Graphical user interfaces are the most popular and some of the simplest available today. You interact with them daily by clicking on any icon, whether with a mouse or your finger on a touchscreen. These interfaces are best used for multitasking (when the user runs several apps at a time) or for complex programs.

GUIs are the standard go-to that every UI design company will focus on first. In the majority of cases, any other tech additions will be built upon after completing the graphical component of your solution.

The main advantages of a GUI include the following:

Attractive design
Very user-friendly
Easy to use and navigate
Absence of challenging commands
Understandable for people without a background in tech

However, GUIs are not perfect. First of all, they can be slow and require a lot of RAM to run (for advanced versions). In some cases, the user might require extensive additional hardware to run some graphical interfaces. For example, think of last-gen video games.

Voice-Controlled Interfaces are taking over the world! Missing out on this now might make it impossible to remain competitive

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Voice-Controlled Interface (VUI)

How often do you talk to Alexa? Or Siri? Or how reliant are you on your Google Assistant? If you use any of those, you’ve probably noticed that they become an integral part of your daily life so easily that you don’t even see it. However, removing them now will make everything so much harder, right?

Voice-controlled user interfaces are not a big part of a regular UI design company’s services. Therefore, you’ll need to search for specialized developers to launch a product like that. Moreover, creating such software from scratch will require a significant investment. However, you can definitely consider integrating functionality that will connect your software product to one or all of the existing voice interfaces.

Voice-controlled interfaces are becoming more popular, and this trend will undoubtedly grow. They enable users to interact with their devices more efficiently, which is necessary in the hectic modern world. In addition, the teaching capabilities of VUI solutions are unparalleled.

Benefits of VUIs include:

Anyone can use them easily, no matter their level of tech proficiency
Easy integration with multiple devices
Translations make them available globally
Enables easy human-like interaction with your tech

However, before you plan to create a VUI for your product, remember that the number of commands that can be integrated with it now is small. This technology is still developing, so tech issues and limitations might exist. Also, while translations are excellent, there are only a few of those now.

Natural Language Interface

Natural Language Processing (NLP) and Natural Language Understanding (NLU) technologies have been evolving for a while. They are an inseparable part of the AI development process. Devtorium is a company experienced in working with this technology as we’ve designed and launched an AI-powered platform Marquètte. Natural Language Interfaces (NLI) are designed for this tech as they enable the user to communicate with computers using human language.

After ChatGPT had gone viral, interest in NLI increased greatly. Many businesses are now looking for ways to integrate this tech into their product. So, if you plan on creating any type of software, you definitely should consider expanding beyond a regular UI design company’s services. In essence, a chatbot of some kind is a must-have for business right now.

The main benefits of an NLI include:

Incredibly varied and numerous application possibilities
Great level of personalization for user-tech communication
Ability to create a realistic interaction, especially with voice generators
Can enhance existing software products
Context-sensitive responses that are getting more precise

The only significant drawback of VUIs is that they are now challenging to program. However, this technology is evolving rapidly, so we are sure to see fast growth in AI. The hardware needed to run this tech is also expensive. So, resources will also be an issue, unless you rely entirely on third-party products.

#ChatGPT has gone viral. Can you afford to NOT have a chatbot for your business today?

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Final Things to Consider Before Hiring a UI Design Company

In this article, we focused only on UI types that someone interested in developing an innovative software product can use to boost their business plan. However, many other types are used daily, for example, the command line interface that developers often use or menu-based interfaces you interact with when using ATM machines and the like.

There are also advanced technologies that never managed to become popular for some reason, like gesture-based interfaces. Those holographic screens looked so cool in sci-fi movies and when Tony Stark was using them, but current tech doesn’t allow making them a viable option.

That said, we live in times when tech is evolving lightning fast. So, investing in cutting-edge interfaces is a smart move. You might not even notice how they turn from cutting-edge to an everyday staple feature. Therefore, it’s best to be ahead!

In order to do this, you should focus on hiring not merely a UI design company but experienced developers that can help you create a versatile solution. In this case, you’ll be able to develop a product with several interfaces to ensure a wider reach. Expand your target audience to stand out from your competitors.

Do you want to learn how to do this within your current budget? Set up a meeting with our team!

How to Choose a Tech Stack for AI-Driven SaaS Development

Posted on February 23, 2023March 2, 2023 by mkoftielieva

AI-driven SaaS development is one of the best investments ever because this tech trend is scorching hot. According to SpendDesk research, an average public SaaS company is now worth around $27 billion. Moreover, it’s estimated that 85% of all business applications will be SaaS-based by 2025. Undoubtedly, in a couple more years, software as a service will replace all other types.

If you need more motivation to invest in SaaS platform development, consider the following numbers:

Gartner estimates that cloud spending will amount to 45% of all enterprise IT spending by 2026.
The SaaS industry value is over $172 billion and constantly growing, says Exploding Topics.
Private European investment in SaaS is growing by 3.2, year over year, claims Paddle. However, the US remains the leader among SaaS companies and investors.

This list could go on, but there is only one conclusion, SaaS development services are gold right now. So, it pays to get onto that train as soon as possible.

If you decide to use this incredible opportunity and create a SaaS product, you need to look for a company with a tech stack for it. In case this is your first time, here are a few tips on choosing a tech stack for AI-driven SaaS development. We’ll also suggest the best technologies for these projects.

What to Consider When Choosing a Tech Stack for AI-Driven SaaS Development?

First of all, you must understand what drives the choice of a tech stack for any software development project. Five crucial factors will dictate your decision regarding technologies.

Scalability.
Modern technology changes extremely fast, and your project will grow fast as well if it’s successful. Therefore, you must choose systems that allow continuous evolution and growth and integrate new features with minimal disruption.
Time-to-market.
How fast can you release the product on the market? The answer is always as quickly as possible’. Even if it’s not the final version, the product should start making money and pay for itself early. In addition, launching an MVP will provide you with invaluable user feedback. Use it to make improvements in later product versions. However, remember that it will grow and change constantly.
Learning curve.
It might happen that you need to change developers after launching your product. Therefore, you should consider the learning curve of the technology used for it. Think about how much time the new team will need to understand the project and start doing their job. Moreover, the tech stack will determine how hard it is for you even to find a new team. So, it’s always best to use widespread technologies.
Code maintainability.
Think long-term and consider how your code can be maintained over time. For this, you need to consider whether the programming language you choose has an active community with strong support. In addition, make sure that code isn’t overly complicated. Again, this will become necessary if you need to change your AI-driven SaaS development company.
Support.
Future product support is another thing to take into account when planning long-term. Overall, it’s best to choose technologies that have existed for a while and remain strong.

AI-Driven SaaS Development Tech Stack: Best Back-End Choices

The basis of your entire AI SaaS product starts with back-end development. It’s the foundation of your application, so you must ensure it’s as strong as possible. Therefore, no matter how innovative your AI-driven SaaS development idea is, it’s best to build the foundation on time-tested reliable technologies.

The best SaaS development choices for back-end tech include:

.NET (C#)
Node.js
PHP
Python

Each choice will enable you to create a reliable and adaptable application. Moreover, these technologies are quite popular. Therefore, you shouldn’t have any issues changing developers or adding new people to your team as the product grows.

Speaking of growth, all these technologies allow for efficient scalability. So you’ll be able to improve and add new features fast.

There is no single best choice among these programming languages. This particular decision should be based on your product’s functionality and budget. Discuss this matter with experienced developers as they can advise on which choice will benefit the project most.

Best Front-End Technologies for SaaS Platform Development

JavaScript reigns supreme when it comes to AI-driven SaaS development. It’s hard to believe, but less than five years ago, about 95% of all websites used JavaScript. Therefore, there is no better choice for your SaaS development in the front-end department. In fact, one of the top back-end options we mentioned above is Node.js, a JavaScript runtime environment for back-end development.

In regards to the front-end department, the best choices are all JavaSript frameworks:

React
Angular
Vue.js

You’ll need to get expert opinions and think long-term when choosing between them. It’s essential to have some idea of the changes you wish to implement to expand the product in the future. These technologies vary in flexibility, and adding specific features down the line might be more challenging for some of them. So, plan your moves ahead and think big. Even if you never implement the changes you plan at the beginning, you’ll be sure there is room for them.

Remember that rewriting your product in a new language later can be prohibitively expensive. Moreover, it might take you off the market for a while.

Start Your AI-Driven SaaS Development Project Right Now!

As you can see, the whole process of choosing a tech stack for AI-driven SaaS development seems a straightforward process. The best choices are indeed few, and they are well-known. It means you can easily research every programming language and framework to learn its strengths and weaknesses.

However, making the actual choice isn’t that easy. This decision can have a massive impact on your project’s success. Therefore, you must consider it very carefully.

It would be best to consult an experienced SaaS development company first. Find people you can trust and explain your ideas to them. If your research led you to something, share this with the developers. For example, you can say why you think .NET is the best choice compared to Node.js. Then, let experienced developers share their ‘insider knowledge’ of the framework. These negotiations should result in you making the best possible choice for your future project.

Want to see how this works? Schedule a free consultation with our team right now!

Devtorium has years of experience in SaaS products for various industries. Moreover, we’ve recently launched our own AI-powered SaaS platform, Marquètte, used for content generation. As a result, we can analyze your idea and devise several plans to bring it to life, considering your budget and long-term goals.

AI Chatbot Development: What a Chatbot Can Do

Posted on February 16, 2023March 2, 2023 by mkoftielieva

As you must know, GPT Chat has recently gone way beyond viral and unlocked new levels of popularity, so AI chatbot development has become the hottest trend. So, if you want to get on this trend before it’s too late, you need to hurry, as new AI-powered services are popping up overnight. In fact, even Devtorium launched an AI content generator, Marquètte.

All this means two things:

You need to invest in chatbot development as soon as possible to launch your product before the competition gets too intense.
Devtorium developers have a lot of experience in AI-powered software development, which we can put to good use to realize your ideas.

So, you know why invest in chatbot development services and who can do it for you. Therefore, the main question is, what kind of custom chatbot service do you want to launch?

AI chatbot development goes well beyond simple chatbots we are used to relying on as shopping assistants. This technology advances fast, and this kind of tool can complete many versatile and complex tasks now. In this article, we’ll share some ideas on what a chatbot can do today. Use it for inspiration or research when working on your AI-powered business plan.

AI Chatbot Development Ideas for Business: What Chatbots Can Do

Chatbot Development for Customer Support

The most common use of chatbots today is, of course, creating visual assistants to make customer support more affordable. According to Gartner research, chatbots will become the primary customer service provider over the next five years. Moreover, about 74% of internet users prefer interacting with a chatbot when looking for answers to simple questions. Other studies also show that AI-powered assistants can reach the level of experienced sales professionals. Therefore, they can help your business quite effectively.

Additionally, chatbots can perform a wide range of tasks in their customer service role.

Answering questions.
The best use of a chatbot is to give customers 24/7 support that can answer the most common questions. There might be some advanced issues that a machine can’t handle, but those can be rerouted to your human experts.
Processing customer inquiries.
AI chatbot development can create an assistant that will integrate into the process of your interaction with the customers. AI can collect data and process it transferring inquiries to different business departments or even answering some of them automatically.
Finding, inventory checking, and recommending products.
A great help for eCommerce businesses are chatbots that can lead the customer when they want to find a product fast. The AI can then check the inventory in real-time and recommend a replacement or additional products.
Processing return and exchange requests.
AI chatbot development allows you to automate the return/exchange process completely, thus reducing the risk of human error. You’ll get a boost in customer experience and satisfaction out of it.
Tracking order shipments.
Allow your customers to track their orders with an AI assistant.
Collecting and processing feedback.
Chatbot development can produce a solution that will collect feedback more effectively through personalized requests. Moreover, it can immediately process the data.

AI Chatbot Development for Marketing

There are many ways to use AI-powered platforms for marketing. The main purpose of these tools is to cut costs and increase the efficiency of information processing and analysis. In addition, you can teach your AI assistant to cross-sell, upsell, and downsell, to increase business revenue. Some ideas for marketing chatbot development include:

Lead generation.
There can’t be too many ways to generate leads. So if you have a chance to use a chatbot for it, do this!
Second-net lead generation.
What did we just say about ‘never too many lead generation routes’? If you aren’t using a chatbot as a primary lead gen contact, set it up as the second-net step so it can engage customers who ignored the initial lead generation form.
Pricing explanation.
Pricing pages can be complicated for many users, especially if the service has a multiple-tier subscription system. Adding a chatbot at this stage will combine marketing, support, and sales efforts into a solution that will guide the customer to the subscription that suits them best.
Unobtrusive and engaging product promotion.
AI chatbot development allows you to create an assistant that will be a witty and fun conversation partner for your customers. As an added feature, it can also promote your products as an organic part of the conversation instead of a self-promotion advertisement.
Powering up funnel marketing.
You can include a chatbot to assist you and increase customer engagement at every level of your marketing funnel.
Assistance with quizzes, promotions, and contests.
Chatbots can help you implement and process data collected by many popular marketing tools, like quizzes and contests. They can also help run promotions by engaging customers.

AI Chatbot Development for Sales

Now, let’s be honest, a chatbot is not yet able to sell something as well as an experienced human sales professional. Moreover, the majority of people prefer interacting with humans, especially when discussing more complex topics. However, AI chatbot development can facilitate your sales process as a whole by assisting at several stages.

Offering product demos and showcasing them.
A chatbot can help increase conversions and boost page visitor engagement by offering and running an attractive showcase of the product. It can be personalized for different target audience segments for better conversion chances.
AI-powered personal shopping assistant.
The popularity of personal shoppers speaks for itself. AI can handle this task extremely well, especially with its capabilities for data processing and personalization. It may not sell directly, but it will help customers choose products, as well as cross-sell.
Providing quotes and estimates.
Integrating AI chatbot development with your databases and business tools can create a bot capable of giving precise quotes and promoting your products at the same time. It’s a great opportunity for growth and conversion.
Connecting sales and customer support.
Offering sales assistance, product promotion, and customer support in one place is a sure win with the customers. Create a chatbot that will help your visitors in every way and switch automatically to guide the user to conversion. AI is advanced enough to do it. You just need a custom product development team that can unlock its potential for you.

Bottom Line: Chatbot Development Is for Everyone

The simple truth is that every business today can benefit from investing in a chatbot development company. The potential in this industry is limitless. You can use the bot to assist your own business from within or to engage your customers. The only limits here are your imagination and current technology level. However, the latter is growing fast.

We’ll stop here today. However, in the future, expect to see more articles about applying chatbots in different industries, including healthcare and fintech.

What Is the Best Messenger App for Business?

Posted on February 8, 2023September 6, 2023 by mkoftielieva

Choosing a messenger app for business isn’t as easy as it might seem at first glance. Of course, you begin the search thinking that whatever you use for personal messaging in your daily life must be good enough, right?

But businesses aren’t personal daily life. Therefore, you need to consider a dozen extra factors, like integrations, performance, compatibility, affordability, subscription plans, and security. When Devtorium was working on choosing the best business messenger platform for our company, we conducted a detailed study to compare all the most popular options on the market. A team of our employees from different departments tested half a dozen apps for over a month. They assessed the platforms based on the following criteria:

Usability
Functionality
Price
Performance
Compatibility
Security

Admittedly, some options we’ve studied are fun but not business-appropriate (Discord). Meanwhile, some don’t even rate a mention as their ‘ready to switch’ rate was so low (2.17% for Mattermost Pro). Yet none of this means that these messenger platforms are bad. It’s just that they don’t fit our specific business model.

Today we will share a detailed analysis of the top three messenger apps for business based on Devtorium’s in-house study.

Best Messenger App for Business: Comparison by the Devtorium Team

Slack: Best Overall Messenger App for Business

Slack is probably the most popular, and definitely the most well-known, messaging app for business, and with good reason. This app passed our functionality testing with flying colors. Moreover, its performance, compatibility, and usability testing proved the platform to be top-notch.

A few of our testers encountered some minor issues, but those were rare. Also, only a couple of people didn’t find this app intuitive and easy to use. However, ultimately, none of the employees using this app deemed it a failure or a wrong choice for any business.

During our investigation, the Devtorium team noticed some minor issues with:

Authentication process
Notification status (when the message is delivered/read/etc.)
Notifications when a user joins or leaves a group chat
Blocking contacts

Please bear in mind that those were only one-time minor inconveniences, not major issues that affected the app’s overall performance.

Overall, Slack proved to be an excellent messenger app for business on every level. Its performance is outstanding, and it can effectively integrate with Zoom and Google Drive. Therefore, conference calls and file sharing are never an issue. The best thing about it is that Slack is a rather flexible solution designed to meet the majority of business needs. In addition, it runs equally smoothly on all devices.

One of the biggest advantages of Slack as a messenger app for business is its flexibility for customization. For example, users can set up precise notification alerts, filter discussions by various parameters, edit messages, etc. Therefore, the user can set up the app in a way to maximize their personal productivity.

Slack Pros:

High level of customization and personalization
Effective integrations with popular third-party tools (e.g. Zoom, Google Drive, Asana, Dropbox, Outlook Calendar etc.)
Stores conversation history that every member that joins the group can access
Easy and smooth file sharing in real-time
Good performance and stability across devices

Slack Cons:

Occasional issues with the quality of calls
Minor issues with notifications and statuses (rare)
Quite expensive subscription plans (can be unfeasible for SMBs)

Google Chat: Google Workspace Messenger App for Businesses

If your company uses Google Workspace, choosing Google Chat as your messenger app for business makes sense. It’s efficient overall, its performance is good, and Google-backed security is excellent. Moreover, being a Google Service, it easily integrates with all other Google services and tools. Therefore, it’s reasonably easy to set up a communication and file-sharing infrastructure within your organization.

That said, almost 40% of Devtorium employees who tested business messenger platforms would prefer NOT to switch to Google Chat. This choice comes from the limitations of the app’s functionality and occasional issues with everything that isn’t a Google service.

All in all, our testers conclude that Google Chat is an excellent tool for short messages exchanged within the Workspace. However, it’s insufficient for multi-faceted international teams that need to exchange files, calls, videos, and feedback, all in real-time.

Perhaps, the main issue is that Google developed so many excellent but single-purpose tools. Therefore, its group-messaging solution lacks all the features that other tools have built-in from the start. So, it works well as an element of a comprehensive Workspace environment but not well enough to be an efficient stand-alone messaging app for business.

Don’t get us wrong, Google Chat is fantastic for use along with other Google services. It allows you to combine emails and chat and even set tasks managing your team’s calendars during the conversation. However, it’s not a stand-alone messenger app for business. In fact, it doesn’t even have a separate desktop/mobile app, only a web version that runs via the Google Chrome browser.

Google Chat Pros:

Excellent integration with all Google Workspace services
Easy and intuitive to use
Connected to Gmail, which allows conversing via chat and email within groups

Google Chat Cons:

Only really useful as a part of Google Workspace
No Reply feature, which makes communication difficult, especially in groups
Only web app available

Rocket Chat Messenger App for Business

In essence, Rocket Chat, as it is today, is an approximation of Slack. It’s similar in UI and functionality, leaving the user with a similar feel. That said, it’s still not Slack-level technology.

For all that it passed all functional tests our team put the solution through, only about 2% of people were ready to switch to this app. First of all, it’s because, as a messenger app for business, it’s really not cost-efficient. At the minimum, you will need to pay $7 a month per user (no less than 25 users). The free version of the app has limited notifications and functionality, so it’s not very useful even for a small business.

There are some distinctions in the package offering depending on whether you install Rocket Chat on your company’s server or use Rocket’s resources. However, both options end up being quite expensive.

In addition, the app has fewer robust features and integrations compared to Slack. There are also some issues with updating the app. Therefore, it can eventually become a security risk. In addition, it’s not intuitive in some cases, especially with the newer features.

Rocket Chat Pros:

Similar to Slack in design and functionality
Has a versatile collection of features and integrations
Can be installed on the company’s servers directly

Rocket Chat Cons:

Expensive overall, considering its limited functionality when compared to Slack
Issues with updating the solution to a newer version
Not intuitive in some features
Quote a message feature isn’t particularly easy to use

Bottom Line: What is the Best Messenger App for Business?

After evaluating some of the leading messenger apps for business, the Devtorium team came to the conclusion that the best option overall is Slack. Of all the platforms on the market, it has the most robust functionality and can easily integrate with all other solutions your business uses today.

However, we’d like to note that every top platform on the market has many strong points. Therefore, every business should explore the pros and cons of each option after considering its unique needs.

Moreover, with how fast AI technology is advancing right now, we are sure that we’ll soon see a messenger app for business that uses AI-powered tools in some fashion. We’re looking forward to this. Are you?

End-to-End Development: Benefits for Business Success in 2022

Posted on February 1, 2023February 8, 2023 by oleshchenko

End-to-end development can provide a software product that will enable your business to grow considerably. An end-to-end solution opens multiple opportunities for improving workflows and increasing profitability. Understanding the advantages of this type of development will help you decide whether it’s a good investment for your business. We would like to help you make the best choice for your company. In this post, our experts will explain both pros and cons of end-to-end software development.

What Is End-to-End Development?

When it comes to end-to-end custom software product development, a vendor has to provide you with

Establishing all the necessary software or hardware requirements
Solution installation services
Solution integration with third-party software (if needed)
Complete solution setup
Software maintenance

All in all, no other service providers should be involved in the end-to-end development process. For example, an end-to-end e-commerce solution aims to address business needs regarding order processing, stock and warehouse management, and accounts systems.

One of the most significant advantages of the end-to-end model for the customer is reduced business risk. When employing this type of development service, the same professionals will be responsible for the entire creation and maintenance process. Therefore, any issue can be dealt with immediately. In addition, you won’t have to spend extra resources to manage various software development and maintenance stages by several separate teams.

End-to-End Development Benefits for Your Business

Custom-tailored end-to-end solution (E2ES)

The main benefit is getting a solution that is ideally in tune with your business. Depending on your requirements for the product, it might provide you with an aerial view of all the workflows. Therefore, you’ll be able to monitor every aspect of the business in real time. Such help can be invaluable if your goal is to maximize profit and reduce waste and redundancy. Solutions created by an enterprise web development company can be highly complex and flexible to account for every tiny business detail.

Moreover, your total control of the business process through such solutions will enable faster and more efficient modernization. It will also help grow overall productivity and improve the performance of every unit within the enterprise.

Reduced costs and extra income

Calculating the cost of end-to-end software development is a complicated process that largely depends on the customer’s requirements. However, you can be sure that hiring an end-to-end solution developer will be cheaper than hiring several contractors to create and manage the software.

Moreover, some mistakes and issues will surely happen when different people work on one project. Therefore, it will mean losses for your business on several levels. Therefore, having a single team handle every step of the software product lifecycle is more cost-efficient overall.

In addition, consider the extra income you will gain from the productivity boost. No one can argue that top-quality custom software helps increase profits. So, the result of hiring a dedicated end-to-end development company is a reduction of your costs and the growth of your income.

Operational efficiency

Human error is an essential factor that every business must consider. Using top-grade custom software is one of the best ways to reduce the risk of human error today. However, you must remember that people who create and manage this software are liable to make mistakes. This chance increases if several unconnected teams work with the same product. Therefore, the foremost benefit of an end-to-end solution (E2ES) is reduced risk of human error.

Of course, people might make mistakes in these teams. However, if the solution is closely monitored by people who understand it fully, they can resolve any issues quickly and efficiently.

Using end-to-end development also often helps businesses boost their operational efficiency through automation. It can help you optimize workflows and improve overall resource management.

Security

End-to-end development is safer in every way. First of all, you only need to have an airtight NDA with one company. But even more important is that an end-to-end solution (E2ES) has fewer security risks.

It’s important to remember that every third-party software integration makes a solution more vulnerable to outside attacks. Also, in this case, you would rely on each of those other solutions being up-to-date with security.

In addition, it’s pretty common for different solutions to fail at integration after their separate updates. Therefore, your whole business might be at risk.

Meanwhile, an end-to-end enterprise web development company can create a highly secure software product. The developers will also update its security regularly as part of maintenance. So, you can be sure that your business is always protected from the latest cyber threats.

Scalability

For the majority of businesses, growth is one of their foremost goals. And every business owner understands that workflow disruptions at a critical time can cause a loss of growth opportunities. Those chances might not come up again. Moreover, the business might lose a lot of money. For example, if a significant disruption happens during some big seasonal sale or a costly marketing campaign.

The ability to scale fast is one of the most significant benefits of end-to-end development. These solutions are literally designed to grow with your business. Therefore, the vendor can collaborate with the software developer to facilitate any changes in business workflows.

This way, you will not only ensure that your company runs smoothly at any time. But you will also maintain top-grade efficiency with new parameters. So, you’ll have a better chance to retain the loyalty of new customers.

Scaling up your business becomes easier and more affordable with an end-to-end solution. Moreover, you can benefit from the development company’s analytical data to help you choose the best moment and build an efficient strategy.

Transparency

Transparency is essential for any business. End-to-end development allows you to have more transparency in matters related to software. Working with a single team, you will have more effective communication. In addition, you will have access to everything that’s happening on the project.

It means more control over the development process. So you’ll be sure that you are making the best use of your resources. In addition, you will have guarantees that your data is well-protected. If you want to be sure of its safety, choose a development company that holds recognized security certificates.

Is End-to-End Development for Everyone?

While the benefits of end-to-end solution development cannot be denied, there are some cases when it’s not the best option. The foremost concern is, of course, the cost. End-to-end development isn’t cheap. Therefore, it’s out of reach for the majority of businesses.

Remember that it’s a long-term investment. So, you’ll need to pour a lot of funds into it long before it pays off fully, let alone starts bringing a profit. Moreover, this project will require a constant flow of funds as developers will need to provide maintenance for the product.

Another thing to consider is that you’ll be stuck with the software development company you hire first. Of course, if some issues arise, it’s possible to change your contractors eventually. However, this will increase the cost and might cause multiple problems on the development side. Therefore, you must be 100% sure of the company you employ for end-to-end solution development.

Scalability can also be a concern. On the one hand, it should be easier for your development team to expand the product. They know all the ins and outs of the project and can work with it most efficiently.

Meanwhile, an end-to-end solution might not be very flexible by design. For example, adding some new advanced features might be impossible because they won’t sync with the original architecture. So, your growth opportunities might be limited down the line. Also, expanding the solutions might be too costly as you might need to rework all of it to accommodate additions.

All in all, you need to consider end-to-end software development with extreme care. Talk to the developers and discuss all pros and cons of this approach. A trustworthy custom software development company will advise you on the best choice for your business.

Bottom Line: End-to-End Development Services You Can Trust

There are many ways in which an end-to-end solution can benefit your business. However, it’s essential to understand that you would be able to enjoy these benefits only when the custom software development company you hire can deliver top-quality services.

When choosing a development team, you need to consider the following:

Expertise.
Check the company’s case studies and discuss their expertise during a meeting. You need to ensure the developers have experience with the exact types of tasks you will set for them.
Reputation.
Look up the company’s reviews online and ask for referrals whenever possible. However, you must also remember that restrictive NDAs cover many software development projects. Therefore, you might not be able to contact the company’s other clients directly.
Professionalism.
You should be able to get a reasonable estimation of the developers’ professionalism at the early stages of negotiations. A reliable development team must be open with you from the start and ready to work with you to achieve the best business outcomes. In addition, evaluate the communication and time management skills of the people you interact with. Would you trust them with your investment?

If, after reading all this, you realize that end-to-end development is the way to go for your business, contact us! We’ll be happy to discuss your ideas and requirements in more detail during a free consultation.

How to Hire a Fintech Software Company

Posted on January 25, 2023February 8, 2023 by mkoftielieva

Are you looking to hire a fintech software company to develop an innovative solution for your business? With so many companies offering different services and packages, it can take time to determine which is the right fit for your needs. In this blog post, we will provide you with the necessary steps to help you find the perfect software company for your project. We will discuss every step, from researching potential companies to negotiating terms and signing a contract.

How does this intro sound to you?

As you know, Devtorium has been working on an AI-powered platform Marquètte, an online content generator that can help copywriters and marketers everywhere. We’re proud to announce our latest update, Content Templates. They are blueprints that allow users to generate specific types of texts optimized for various purposes. At the moment, our primary focus is marketing texts, including:

Product descriptions
SMM posts/ads
Blog posts
Quora answers

However, we are expanding our templates library. We already have several options useful for students, such as an online essay generator or a template that can provide you with complex mathematical formulas.

Of course, AI is not as good a writer as a talented and experienced human. However, it’s learning with every iteration, so the quality of the content it can generate constantly increases. Check it out for yourself by reading the post below. Find out how to hire fintech software developers in the words of artificial intelligence.

Hiring a Fintech Software Company Step 1: Research the Market

Research potential companies to hire by Googling and reading reviews on specialized websites, like Clutch. Look for companies specializing in fintech software development with a proven track record. Ask for references and get in touch with their former clients to learn more about their experience. Finally, ensure the company you’re considering has the necessary skills and experience to deliver the desired results.

Step 2: Set Your Requirements for a Fintech Software Company

Start by creating a list of criteria for selecting a fintech software development services provider. Consider the company’s size, its experience in the fintech sector, and its portfolio. Additionally, review their customer service policies and pricing structure. Make sure to include its reputation and customer reviews in your considerations. In addition, define your project goals so you can make sure that the fintech software company has the necessary skills stack.

Step 3: Request Quotes from Fintech Software Development Companies

Reach out to potential fintech software development providers and ask for quotes. Make sure to provide them with all the necessary information about your project. Ask for a timeline of when the project will be completed. Compare quotes from different companies and choose the best fit for your needs.

Step 4: Review Fintech Development Projects Portfolios

To select the right fintech software company, compare portfolios from several vendors. Look at their past projects and read reviews from previous clients to get a better idea of their services. Then, ask questions to ensure that the vendor can meet your requirements. Once you have selected the right partner, you can begin the project.

Step 5: Ask for References and Check Fintech Software Company Reviews

Before you hire a fintech software company, ask for references from their previous clients. You should also check online reviews to see what other people say about their services. Make sure to read both positive and negative reviews to get a full picture of their expertise. Finally, ask questions so that you can be sure that the company is the right fit for your project.

Step 6: Negotiate Terms and Agree on a Project Timeline

Once you’ve chosen a fintech software company to work with, it’s important to negotiate terms and agree on a timeline for the project. Discuss the project scope, budget, and timeline in detail before signing any contracts.

Step 7: Sign a contract and begin the project

Once all details with the fintech software development provider are settled, it is time to sign the contract. Make sure all terms and conditions are clear and agreeable before signing. If you don’t have an in-house professional, consider discussing the document with a legal expert before finalizing the deal. Once the contract is signed, you can begin the project.

Bottom Line: Hire Fintech Software Developers You Can Trust

Hiring a fintech software company can be daunting, but with the proper research and criteria, you can make the process much easier. Taking the time to contact potential companies, compare quotes and review portfolios, and ask for references and reviews is essential to finding the right fit. Once you have identified the best candidate, negotiating terms and signing a contract will help ensure that your project runs smoothly and successfully. With these steps in mind, you can find the perfect fintech software company for your needs.

So, what do you say about a post generated by AI?

Does it meet your expectations?