Software Development Archives

What Are Devtorium AI Software Development Services?

Posted on August 14, 2023August 30, 2023 by mkoftielieva

Innovation is our everything, and AI software development services offered by Devtorium reflect that. We aim to ensure that our clients have access to cutting-edge technology. Together with you, we can create tech solutions that will give your business a competitive advantage even in this age of hi-tech races. Our software engineers, who specialize in artificial intelligence solution development, can use a variety of AI tools to ensure your business stays ahead.

In this post we’ll explain exactly what kind of AI solution development services Devtorium offers. Moreover, we’ll give you concrete examples of how these technologies can be implemented to give any business a boost.

Devtorium AI Software Development Services: Technologies We Use

Artificial Intelligence technologies used today can be roughly divided into three groups:

AI/Deep Learning/Machine Learning
Reinforcement Learning
Generative Networks

It’s vital to understand that when creating AI software solutions, developers usually have to use all these technologies. The solution architect working on your project will analyze the requirements and suggest a combination of technologies to fit your needs best. AI software is highly complex and usually takes both software developers and data scientists to create.

Data Science services are an integral part of any AI software development. Artificial intelligence literally runs on data. Therefore, working with different types of databases and optimizing these processes, for example, through vector embeddings, is crucial for producing solutions that can learn and improve as they evolve. Devtorium AI software development services create self-educating systems that will grow with your business and adapt to its changing needs.

AI Software Development Technologies: Areas of Implementation

Computer vision

Object Detection
Segmentation
OCR (Optical Character Recognition)
Human Pose Detection
Face Detection

Computer vision is one of the AI software development services we encounter daily. It’s combined with other types of AI tech to produce solutions that surround us everywhere, for example:

Auto-pilots for vehicles
Security systems (FaceID, fingertip scanners, building security footage analysis, etc.)
AR applications used for eCommerce and gaming
Scanning and transcribing text via a photo (try this feature in GoogleTranslate)
Advanced search through images, videos, and large documents

Large Language Models (LLM)

Text generation
Searching
Analytics
Summarising

The most well-known example of an LLM is ChatGPT. Pretty much everyone who is even a little tech-savvy today used this platform at least once. Its most popular features are text generative and writing code. However, it can do much more than that. For example, an LLM can create text summaries, descriptions of images, and different versions of the same content. It can ‘give advice’. However, the system is pretty straightforward in the sense that its advice is content generated based on your inquiry.

Note that these AI solutions can process literary texts, code, and any other kind of textual data. A part of Devtorium AI software development services is creating and ‘training’ LLMs to automatically deliver the type of service you need.

Big Data

Statistic/Data Analytics
Data Transformation

Our world is data, and AI-powered data science solutions can make it work for you in every way possible. Devtorium’s team of data scientists is experienced in creating solutions that can extract and process data from various sources. Some of their projects included:

Deriving relevant information from digital reports and massive databases. Then, processing this data and visualizing multiple reports for eCommerce businesses to help the client make educated decisions.
Processing data from multiple sources and creating a predictive analytics model to forecast trends and market changes.
Transform data from one format to another for future processing and analysis. For example, one of our projects included collating handwritten notes from medical specialists, adding medical records data, prescriptions, and medical test results. The data was transformed, processed, and analyzed to provide necessary insights for an AI-powered healthcare solution.
Another project Devtorium completed entailed collecting data from fitness trackers, medical records, prescriptions, notes, and trainer comments as a part of an interactive athletes’ training tracking app.

Robotics & Automation Engineering

Implementation of robotics technologies at manufacturing lines is nothing new today. However, recent advancements in artificial intelligence solutions take this type of service to the next level. As a part of Devtorium AI software development services, our engineers can do much more than simply program the machines to do specific actions automatically.

We are now able to ‘teach’ robots the basics of behavior and program them to learn. As a result, you get automation that improves with every iteration. So, instead of a mindless drone, you get a helper that can increase overall business productivity and significantly reduce the risk of errors.

Bottom Line: Should You Invest in AI Software Development Services?

Answering the question of whether your business needs an AI-powered solution is easy. Just decide for yourself if you want your business to stay competitive on the market. Today implementing AI in various business processes is not about getting head through groundbreaking innovation. Already this technology is becoming so popular and widespread that not using it is sure to put you hopelessly behind.

If you want to not only retain a competitive edge but actually move forward, taking over a bigger portion of the market, contact us today. Devtorium’s team of AI software engineers will work with you to develop a strategy that can help your company succeed.

Core UI Design Principles Every Client Should Know

Posted on March 29, 2023August 30, 2023 by mkoftielieva

As a client ordering any UX and UI design services, you need to understand that while personal views on aesthetics matter, designers must not rely on them alone. Professionals adhere to the core UI design principles to create a final product that’s both usable and attractive. Simply put, those principles exist to ensure that users love any solution or website you launch.

Keep reading to learn what those core principles are and some special secrets of the trade shared by Devtorium’s UX/UI design team.

Core UI Design Principles Explained

Focus on the User

The user must be the center point of all UX and UI design. It means that every step of the way designer’s first thought must be, ‘what will be most convenient for the user?’

A good interface doesn’t confuse or distract from the goal of the product. Essentially, all UI design principles focus on making the interface easy and pleasant for people to interact with. A person who opens the app for the first time must be able to find exactly what they need without any guides or additional training. Using it must feel natural, so having the user as a focus of the design is an absolute must.

Another critical factor is that the user must feel in control when using the app. Therefore, UX and UI design must be created in a way that’s easy to master fast. The user should feel confident in their ability to find and do what they need, so the interface must be intuitive.

Moreover, user-focused UI design must allow for mistakes. For example, it means that all actions must be reversible. In addition, any important steps must literally come with a warning.

Clarity

Clarity is one of the essential UI design principles today. Never forget that any interface’s purpose is to enable the user to interact with an app. Therefore, they must be able to clearly see what they need to do in order to achieve their goals.

Simply put, clarity of the interface determines whether people using your app are able to do this at all. Poorly designed UI makes it impossible for people to understand what your application does.

However, it’s also important to remember that no specific clarity standard exists. Actually, it will differ significantly depending on the purpose of the app. For example, if you are designing an eCommerce app for a large marketplace, you’ll have to include complicated catalogs with multiple categories and sub-categories. Meanwhile, a basic note-taking app will be much simpler and ‘clearer’. Therefore, as a client, you’ll need to work closely with the UI/UX design services team to create a clear and understandable interface for your target audience.

Consistency

Keep everything consistent! It’s not only one of the main UI design principles but the golden rule of design as a whole. Consistency makes your app more aesthetically pleasing and easier to use and understand. Also, it’s necessary for effective branding throughout all your channels.

In addition, you need to remember that not only your design must be consistent with the brand’s style. You also need to make it consistent with symbols and terms used in various real-life situations. For example, as an eCommerce business, you might want to stand out and make your shopping cart appear in some unique way, discarding the traditional cart or basket design and even renaming the feature.

If you are expecting the result to be that your clients will appreciate how unique your brand is, you will be bitterly disappointed. There might be a few who will genuinely appreciate it. However, most shoppers will simply leave your website fast because they couldn’t find the cart within a few seconds.

So, always remember to be clear and consistent in all your messages!

Simplicity and Minimalism

Simplicity and minimalism go hand in hand with clarity as leading UI design principles today. Classics are there for a reason, and that reason is that they are recognizable, understandable, and work exceptionally well. So, use that power to create UX/UI design that truly appeals to your audience.

In our world of information overload, minimalism has become equivalent to clarity. So, whether you like the style personally or not, it’s imperative to use it for any app interface design. Otherwise, your product’s chances of success are slim.

Feedback

UX and UI design must be interactive in a way that it must provide feedback to the user. Your UI copy will be responsible for that. So, design extends beyond graphics. The quality of the UI/UX copywriter’s work is no less important for making your app easy to use and understand.

A good user interface will provide prompts and feedback for every action to help users make decisions and master the app.

Accessibility

We are building an inclusive world, so accessibility is one of the core UI design principles today. However, not everyone is the same, and it’s the designer’s job to account for all types of user differences. It’s hard work to research and create an interface that will be equally comfortable for different people.

Adaptable and flexible interfaces that the user can adjust to their preferences are the main future trend. Also, remember that accessibility requirements will differ depending on the type of user interface.

Bottom Line: Always Prioritize UI Design Principles

It’s true that design is a matter of personal taste and preference. However, if you want your software product to be successful, you must consider the main UX and UI design principles. This way, you can ensure that the app is easy to use.

Keep these principles in mind when choosing a UI design company. In fact, the designers you consider hiring must know and adhere to these principles in their work. So, be sure to discuss this during the interview.

Is Bubble the Best No-Code Development Platform?

Posted on March 15, 2023August 30, 2023 by mkoftielieva

No-code development can’t replace professional developers yet. However, it’s certainly getting better at creating software. Some of the best no-code development platforms can already create efficient and reasonably complex apps. Bubble.io stands out among these services due to its reliability and versatility. We know this because one of the Devtorium teams is using Bubble to develop an ERP solution for our company.

According to forecasts, the global no-code/low-code development platform market will reach $187 billion by 2030. If things continue as they are now, Bubble will be among the top platforms there. So, if you are wondering whether to choose it for your own MVP development, keep reading. Our team compiled a list of the platform’s pros and cons based on their experiences.

Benefits of Using No-Code Development Platforms for Small & Medium Business

No-code and low-code development platforms have been around for a while. Initially, they were very limited and mostly served as aids for developers. In essence, even today, no-code development is often used to cut down the software engineer’s work hours and involvement in a project. However, this tech can’t replace the professional entirely. That’s because an expert must manage it.

That said, no-code development offers small and medium businesses a great opportunity. These platforms enable SMBs to create affordable customized software to boost their business’ productivity and speed up inner processes.

Moreover, using a no-code development platform is a fantastic way to build your MVP. If you have an idea, this type of solution will allow you to make it presentable to attract investors.

However, in order to make the most out of your no-code development project, you must understand the capabilities and limitations of the platform you choose. In this article, we’ll analyze Bubble, one of the leaders among the best no-code development platforms today.

Bubble No-Code Development Platform: Pros & Cons

Advantages of Using Bubble

Every Devtorium developer who used or even researched Bubble says its main advantage is that the platform allows you to write your own logic. Quite often, it’s a massive issue with no-code platforms because they only let you develop solutions based on built-in plans.

However, Bubble allows developers the maximum level of flexibility. So, you can use this platform to create almost any type of solution. For example, this includes marketplaces, SaaS, dashboards, or even your very own social network.

Our devs believe Bubble is an excellent platform to test your ideas. You can use it for developing an app fast and evaluating how all the features you want to include fit together. You can also use it to have a focus group test the app. This way, you’ll be able to assess and improve your app development plans. In addition, you can see the audience’s response to it.

Aside from the flexibility, Bubble offers a wide range of functionalities you can integrate into your app. This no-code development platform is extremely versatile and has a vast plugin marketplace. Therefore, there is hardly a feature you can’t find. Therefore you should be able to create precisely the type of software you want.

Moreover, there is a thriving Bubble community, and the platform’s support service works exceptionally well. So you’ll be able to find advice or discuss any questions you have.

Bubble No-Code Platform Limitations

Even the best no-code development platforms aren’t perfect. So you need to consider their limitations before settling on a no-code platform for your project. In fact, your long-term plans are the foremost thing to consider when using Bubble. For example, if the platform doesn’t have the capability for features you want to add in the future, reconsider using it at all.

Of course, no-code development platforms evolve and release new features and functionalities regularly. However, betting the future of your own project on this chance is probably a mistake.

That said, you must remember that the features you might like at the idea stage aren’t what your target audience needs and wants. So from this point of view, creating a high-quality MVP with Bubble might pay off because you’ll be able to collect relevant feedback. But bear in mind that you might need to move to a different platform or even build your native app from scratch again using different technology.

In addition, we discovered that Bubble is flexible for functional design but not for UI/UX design. It’s a fundamental fact to keep in mind when you try to bring your idea to life using Bubble. You’ll be disappointed if you believe you can create a functional app and upgrade the design later, you’ll be disappointed.

Bubble no-code development platform is somewhat limiting in UI/UX design adjustments. It means you have room to create an attractive UI design as you start developing, but you can’t change it much after creating the app. So the solution is to have your design on hand when you start working with this no-code development platform.

Bottom Line: How to Choose the Best No-Code Development Platform

If you think about no-code development, Bubble is definitely one of the best options today. Our developers tested it extensively and were very impressed. However, you need to remember that all these platforms have limitations. The most important among them is processing power.

Simply put, no-code is suitable for small and medium projects. However, enterprise-level businesses won’t be satisfied with the results.

You need to consider your specific needs and plans to choose the best among no-code platforms. Research what each option can deliver and pick the one that meets your needs best. Don’t forget to consider the price because these solutions won’t be free if you want to have a decent amount of processing power.

Types of User Interfaces: Tips for Hiring a UI Design Company

Posted on March 3, 2023August 30, 2023 by mkoftielieva

If you plan to create any kind of app or software product in general, you will need to work with a UI design company. Of course, it may not be called this exact way because designers usually work with UI and UX simultaneously. Moreover, a custom software development company will most likely have a design team. Therefore, you’ll just dive into the most interesting question immediately. And that question is, what kind of user interface do you want to have?

Technology is evolving, and we’ve now moved on from the point where graphical interfaces were your only option. Keep reading to learn what alternatives you have now. Also, remember that consumers are hunting for the best UI/UX experience today. Therefore, investing in a creative and well-optimized interface is sure to help you get ahead even in a highly competitive market.

Before You Hire a UI Design Company: What Is UI?

Before we start listing trending UI types, let’s see if you understand what UI is and the difference between UI and UX design services. In essence, UI includes everything the user interacts with to navigate information within the device. For example, for a computer program, this will include:

Desktop appearances
Computer mouse
Keyboard
Clickable buttons
Text entry fields
Texts
Sliders
Screen layouts
Transitions between screens
Interface animations

So, if you thought that a UI/UX designer only thinks about making your app look pretty, you’ve severely underestimated the work they have to put in when creating a friendly user interface. Moreover, you also need to consider that UI development goes beyond design. A lot of technical work is involved in making your app genuinely user-friendly and attractive.

Meanwhile, UX design is an integral part of this process because it ensures that the user interface is easy and intuitive to interact with.

For a very long time, software products only relied on graphical user interfaces due to technological limitations. However, now you have the freedom to use top-notch tech to make your solutions more interactive. In addition, IoT and smart assistants, like Alexa or Siri, have become the norm today. According to TechJury, about 64 billion IoT devices will be in use worldwide by 2025. So, developing a more advanced UI type is guaranteed to be a good investment.

Types of User Interfaces: Things to Discuss With Your UI Design Company

Graphical User Interface (GUI)

Graphical user interfaces are the most popular and some of the simplest available today. You interact with them daily by clicking on any icon, whether with a mouse or your finger on a touchscreen. These interfaces are best used for multitasking (when the user runs several apps at a time) or for complex programs.

GUIs are the standard go-to that every UI design company will focus on first. In the majority of cases, any other tech additions will be built upon after completing the graphical component of your solution.

The main advantages of a GUI include the following:

Attractive design
Very user-friendly
Easy to use and navigate
Absence of challenging commands
Understandable for people without a background in tech

However, GUIs are not perfect. First of all, they can be slow and require a lot of RAM to run (for advanced versions). In some cases, the user might require extensive additional hardware to run some graphical interfaces. For example, think of last-gen video games.

Voice-Controlled Interfaces are taking over the world! Missing out on this now might make it impossible to remain competitive

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Voice-Controlled Interface (VUI)

How often do you talk to Alexa? Or Siri? Or how reliant are you on your Google Assistant? If you use any of those, you’ve probably noticed that they become an integral part of your daily life so easily that you don’t even see it. However, removing them now will make everything so much harder, right?

Voice-controlled user interfaces are not a big part of a regular UI design company’s services. Therefore, you’ll need to search for specialized developers to launch a product like that. Moreover, creating such software from scratch will require a significant investment. However, you can definitely consider integrating functionality that will connect your software product to one or all of the existing voice interfaces.

Voice-controlled interfaces are becoming more popular, and this trend will undoubtedly grow. They enable users to interact with their devices more efficiently, which is necessary in the hectic modern world. In addition, the teaching capabilities of VUI solutions are unparalleled.

Benefits of VUIs include:

Anyone can use them easily, no matter their level of tech proficiency
Easy integration with multiple devices
Translations make them available globally
Enables easy human-like interaction with your tech

However, before you plan to create a VUI for your product, remember that the number of commands that can be integrated with it now is small. This technology is still developing, so tech issues and limitations might exist. Also, while translations are excellent, there are only a few of those now.

Natural Language Interface

Natural Language Processing (NLP) and Natural Language Understanding (NLU) technologies have been evolving for a while. They are an inseparable part of the AI development process. Devtorium is a company experienced in working with this technology as we’ve designed and launched an AI-powered platform Marquètte. Natural Language Interfaces (NLI) are designed for this tech as they enable the user to communicate with computers using human language.

After ChatGPT had gone viral, interest in NLI increased greatly. Many businesses are now looking for ways to integrate this tech into their product. So, if you plan on creating any type of software, you definitely should consider expanding beyond a regular UI design company’s services. In essence, a chatbot of some kind is a must-have for business right now.

The main benefits of an NLI include:

Incredibly varied and numerous application possibilities
Great level of personalization for user-tech communication
Ability to create a realistic interaction, especially with voice generators
Can enhance existing software products
Context-sensitive responses that are getting more precise

The only significant drawback of VUIs is that they are now challenging to program. However, this technology is evolving rapidly, so we are sure to see fast growth in AI. The hardware needed to run this tech is also expensive. So, resources will also be an issue, unless you rely entirely on third-party products.

#ChatGPT has gone viral. Can you afford to NOT have a chatbot for your business today?

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Final Things to Consider Before Hiring a UI Design Company

In this article, we focused only on UI types that someone interested in developing an innovative software product can use to boost their business plan. However, many other types are used daily, for example, the command line interface that developers often use or menu-based interfaces you interact with when using ATM machines and the like.

There are also advanced technologies that never managed to become popular for some reason, like gesture-based interfaces. Those holographic screens looked so cool in sci-fi movies and when Tony Stark was using them, but current tech doesn’t allow making them a viable option.

That said, we live in times when tech is evolving lightning fast. So, investing in cutting-edge interfaces is a smart move. You might not even notice how they turn from cutting-edge to an everyday staple feature. Therefore, it’s best to be ahead!

In order to do this, you should focus on hiring not merely a UI design company but experienced developers that can help you create a versatile solution. In this case, you’ll be able to develop a product with several interfaces to ensure a wider reach. Expand your target audience to stand out from your competitors.

Do you want to learn how to do this within your current budget? Set up a meeting with our team!

How to Choose a Tech Stack for AI-Driven SaaS Development

Posted on February 23, 2023March 2, 2023 by mkoftielieva

AI-driven SaaS development is one of the best investments ever because this tech trend is scorching hot. According to SpendDesk research, an average public SaaS company is now worth around $27 billion. Moreover, it’s estimated that 85% of all business applications will be SaaS-based by 2025. Undoubtedly, in a couple more years, software as a service will replace all other types.

If you need more motivation to invest in SaaS platform development, consider the following numbers:

Gartner estimates that cloud spending will amount to 45% of all enterprise IT spending by 2026.
The SaaS industry value is over $172 billion and constantly growing, says Exploding Topics.
Private European investment in SaaS is growing by 3.2, year over year, claims Paddle. However, the US remains the leader among SaaS companies and investors.

This list could go on, but there is only one conclusion, SaaS development services are gold right now. So, it pays to get onto that train as soon as possible.

If you decide to use this incredible opportunity and create a SaaS product, you need to look for a company with a tech stack for it. In case this is your first time, here are a few tips on choosing a tech stack for AI-driven SaaS development. We’ll also suggest the best technologies for these projects.

What to Consider When Choosing a Tech Stack for AI-Driven SaaS Development?

First of all, you must understand what drives the choice of a tech stack for any software development project. Five crucial factors will dictate your decision regarding technologies.

Scalability.
Modern technology changes extremely fast, and your project will grow fast as well if it’s successful. Therefore, you must choose systems that allow continuous evolution and growth and integrate new features with minimal disruption.
Time-to-market.
How fast can you release the product on the market? The answer is always as quickly as possible’. Even if it’s not the final version, the product should start making money and pay for itself early. In addition, launching an MVP will provide you with invaluable user feedback. Use it to make improvements in later product versions. However, remember that it will grow and change constantly.
Learning curve.
It might happen that you need to change developers after launching your product. Therefore, you should consider the learning curve of the technology used for it. Think about how much time the new team will need to understand the project and start doing their job. Moreover, the tech stack will determine how hard it is for you even to find a new team. So, it’s always best to use widespread technologies.
Code maintainability.
Think long-term and consider how your code can be maintained over time. For this, you need to consider whether the programming language you choose has an active community with strong support. In addition, make sure that code isn’t overly complicated. Again, this will become necessary if you need to change your AI-driven SaaS development company.
Support.
Future product support is another thing to take into account when planning long-term. Overall, it’s best to choose technologies that have existed for a while and remain strong.

AI-Driven SaaS Development Tech Stack: Best Back-End Choices

The basis of your entire AI SaaS product starts with back-end development. It’s the foundation of your application, so you must ensure it’s as strong as possible. Therefore, no matter how innovative your AI-driven SaaS development idea is, it’s best to build the foundation on time-tested reliable technologies.

The best SaaS development choices for back-end tech include:

.NET (C#)
Node.js
PHP
Python

Each choice will enable you to create a reliable and adaptable application. Moreover, these technologies are quite popular. Therefore, you shouldn’t have any issues changing developers or adding new people to your team as the product grows.

Speaking of growth, all these technologies allow for efficient scalability. So you’ll be able to improve and add new features fast.

There is no single best choice among these programming languages. This particular decision should be based on your product’s functionality and budget. Discuss this matter with experienced developers as they can advise on which choice will benefit the project most.

Best Front-End Technologies for SaaS Platform Development

JavaScript reigns supreme when it comes to AI-driven SaaS development. It’s hard to believe, but less than five years ago, about 95% of all websites used JavaScript. Therefore, there is no better choice for your SaaS development in the front-end department. In fact, one of the top back-end options we mentioned above is Node.js, a JavaScript runtime environment for back-end development.

In regards to the front-end department, the best choices are all JavaSript frameworks:

React
Angular
Vue.js

You’ll need to get expert opinions and think long-term when choosing between them. It’s essential to have some idea of the changes you wish to implement to expand the product in the future. These technologies vary in flexibility, and adding specific features down the line might be more challenging for some of them. So, plan your moves ahead and think big. Even if you never implement the changes you plan at the beginning, you’ll be sure there is room for them.

Remember that rewriting your product in a new language later can be prohibitively expensive. Moreover, it might take you off the market for a while.

Start Your AI-Driven SaaS Development Project Right Now!

As you can see, the whole process of choosing a tech stack for AI-driven SaaS development seems a straightforward process. The best choices are indeed few, and they are well-known. It means you can easily research every programming language and framework to learn its strengths and weaknesses.

However, making the actual choice isn’t that easy. This decision can have a massive impact on your project’s success. Therefore, you must consider it very carefully.

It would be best to consult an experienced SaaS development company first. Find people you can trust and explain your ideas to them. If your research led you to something, share this with the developers. For example, you can say why you think .NET is the best choice compared to Node.js. Then, let experienced developers share their ‘insider knowledge’ of the framework. These negotiations should result in you making the best possible choice for your future project.

Want to see how this works? Schedule a free consultation with our team right now!

Devtorium has years of experience in SaaS products for various industries. Moreover, we’ve recently launched our own AI-powered SaaS platform, Marquètte, used for content generation. As a result, we can analyze your idea and devise several plans to bring it to life, considering your budget and long-term goals.

End-to-End Development: Benefits for Business Success in 2022

Posted on February 1, 2023February 8, 2023 by oleshchenko

End-to-end development can provide a software product that will enable your business to grow considerably. An end-to-end solution opens multiple opportunities for improving workflows and increasing profitability. Understanding the advantages of this type of development will help you decide whether it’s a good investment for your business. We would like to help you make the best choice for your company. In this post, our experts will explain both pros and cons of end-to-end software development.

What Is End-to-End Development?

When it comes to end-to-end custom software product development, a vendor has to provide you with

Establishing all the necessary software or hardware requirements
Solution installation services
Solution integration with third-party software (if needed)
Complete solution setup
Software maintenance

All in all, no other service providers should be involved in the end-to-end development process. For example, an end-to-end e-commerce solution aims to address business needs regarding order processing, stock and warehouse management, and accounts systems.

One of the most significant advantages of the end-to-end model for the customer is reduced business risk. When employing this type of development service, the same professionals will be responsible for the entire creation and maintenance process. Therefore, any issue can be dealt with immediately. In addition, you won’t have to spend extra resources to manage various software development and maintenance stages by several separate teams.

End-to-End Development Benefits for Your Business

Custom-tailored end-to-end solution (E2ES)

The main benefit is getting a solution that is ideally in tune with your business. Depending on your requirements for the product, it might provide you with an aerial view of all the workflows. Therefore, you’ll be able to monitor every aspect of the business in real time. Such help can be invaluable if your goal is to maximize profit and reduce waste and redundancy. Solutions created by an enterprise web development company can be highly complex and flexible to account for every tiny business detail.

Moreover, your total control of the business process through such solutions will enable faster and more efficient modernization. It will also help grow overall productivity and improve the performance of every unit within the enterprise.

Reduced costs and extra income

Calculating the cost of end-to-end software development is a complicated process that largely depends on the customer’s requirements. However, you can be sure that hiring an end-to-end solution developer will be cheaper than hiring several contractors to create and manage the software.

Moreover, some mistakes and issues will surely happen when different people work on one project. Therefore, it will mean losses for your business on several levels. Therefore, having a single team handle every step of the software product lifecycle is more cost-efficient overall.

In addition, consider the extra income you will gain from the productivity boost. No one can argue that top-quality custom software helps increase profits. So, the result of hiring a dedicated end-to-end development company is a reduction of your costs and the growth of your income.

Operational efficiency

Human error is an essential factor that every business must consider. Using top-grade custom software is one of the best ways to reduce the risk of human error today. However, you must remember that people who create and manage this software are liable to make mistakes. This chance increases if several unconnected teams work with the same product. Therefore, the foremost benefit of an end-to-end solution (E2ES) is reduced risk of human error.

Of course, people might make mistakes in these teams. However, if the solution is closely monitored by people who understand it fully, they can resolve any issues quickly and efficiently.

Using end-to-end development also often helps businesses boost their operational efficiency through automation. It can help you optimize workflows and improve overall resource management.

Security

End-to-end development is safer in every way. First of all, you only need to have an airtight NDA with one company. But even more important is that an end-to-end solution (E2ES) has fewer security risks.

It’s important to remember that every third-party software integration makes a solution more vulnerable to outside attacks. Also, in this case, you would rely on each of those other solutions being up-to-date with security.

In addition, it’s pretty common for different solutions to fail at integration after their separate updates. Therefore, your whole business might be at risk.

Meanwhile, an end-to-end enterprise web development company can create a highly secure software product. The developers will also update its security regularly as part of maintenance. So, you can be sure that your business is always protected from the latest cyber threats.

Scalability

For the majority of businesses, growth is one of their foremost goals. And every business owner understands that workflow disruptions at a critical time can cause a loss of growth opportunities. Those chances might not come up again. Moreover, the business might lose a lot of money. For example, if a significant disruption happens during some big seasonal sale or a costly marketing campaign.

The ability to scale fast is one of the most significant benefits of end-to-end development. These solutions are literally designed to grow with your business. Therefore, the vendor can collaborate with the software developer to facilitate any changes in business workflows.

This way, you will not only ensure that your company runs smoothly at any time. But you will also maintain top-grade efficiency with new parameters. So, you’ll have a better chance to retain the loyalty of new customers.

Scaling up your business becomes easier and more affordable with an end-to-end solution. Moreover, you can benefit from the development company’s analytical data to help you choose the best moment and build an efficient strategy.

Transparency

Transparency is essential for any business. End-to-end development allows you to have more transparency in matters related to software. Working with a single team, you will have more effective communication. In addition, you will have access to everything that’s happening on the project.

It means more control over the development process. So you’ll be sure that you are making the best use of your resources. In addition, you will have guarantees that your data is well-protected. If you want to be sure of its safety, choose a development company that holds recognized security certificates.

Is End-to-End Development for Everyone?

While the benefits of end-to-end solution development cannot be denied, there are some cases when it’s not the best option. The foremost concern is, of course, the cost. End-to-end development isn’t cheap. Therefore, it’s out of reach for the majority of businesses.

Remember that it’s a long-term investment. So, you’ll need to pour a lot of funds into it long before it pays off fully, let alone starts bringing a profit. Moreover, this project will require a constant flow of funds as developers will need to provide maintenance for the product.

Another thing to consider is that you’ll be stuck with the software development company you hire first. Of course, if some issues arise, it’s possible to change your contractors eventually. However, this will increase the cost and might cause multiple problems on the development side. Therefore, you must be 100% sure of the company you employ for end-to-end solution development.

Scalability can also be a concern. On the one hand, it should be easier for your development team to expand the product. They know all the ins and outs of the project and can work with it most efficiently.

Meanwhile, an end-to-end solution might not be very flexible by design. For example, adding some new advanced features might be impossible because they won’t sync with the original architecture. So, your growth opportunities might be limited down the line. Also, expanding the solutions might be too costly as you might need to rework all of it to accommodate additions.

All in all, you need to consider end-to-end software development with extreme care. Talk to the developers and discuss all pros and cons of this approach. A trustworthy custom software development company will advise you on the best choice for your business.

Bottom Line: End-to-End Development Services You Can Trust

There are many ways in which an end-to-end solution can benefit your business. However, it’s essential to understand that you would be able to enjoy these benefits only when the custom software development company you hire can deliver top-quality services.

When choosing a development team, you need to consider the following:

Expertise.
Check the company’s case studies and discuss their expertise during a meeting. You need to ensure the developers have experience with the exact types of tasks you will set for them.
Reputation.
Look up the company’s reviews online and ask for referrals whenever possible. However, you must also remember that restrictive NDAs cover many software development projects. Therefore, you might not be able to contact the company’s other clients directly.
Professionalism.
You should be able to get a reasonable estimation of the developers’ professionalism at the early stages of negotiations. A reliable development team must be open with you from the start and ready to work with you to achieve the best business outcomes. In addition, evaluate the communication and time management skills of the people you interact with. Would you trust them with your investment?

If, after reading all this, you realize that end-to-end development is the way to go for your business, contact us! We’ll be happy to discuss your ideas and requirements in more detail during a free consultation.

What Is Smoke Testing in Software QA Testing?

Posted on January 18, 2023February 8, 2023 by mkoftielieva

Smoke testing is a type of QA testing used to verify if the build is ready for actual testing. Software QA testing is a time-consuming and expensive task, so one has to be sure that it won’t turn into a waste of money if initiated too early. Smoke testing can help with that, as well as identify some nasty issues that must be fixed post haste. However, there are also times when this type of testing can be skipped altogether.

Keep reading to find out all you need to know about smoke testing from Devtorium’s experienced software QA consulting professionals.

Software QA Testing Types: What Is Smoke Testing?

Smoke QA testing is used to determine whether a system or application is functioning correctly. It is typically the first step in a more comprehensive QA process and is used to quickly identify any major issues with the system before further testing can be conducted. Smoke testing can be beneficial for organizations in several ways.

It’s best to perform this type of software QA testing every time when adding a new feature or updating the app’s functionality. Simply put, whenever the existing build undergoes a change, smoke testing helps ensure that it goes smoothly. It focuses on evaluating the performance of critical functionalities. The next stage after this build assessment is functional QA testing.

Benefits of Performing Smoke Testing

Smoke testing can help save time and money by quickly identifying any major issues with the system. Therefore, it enables software owners to avoid spending resources on more comprehensive QA processes that may not be necessary.
This type of software QA testing allows for identifying problems at early stages. In addition, it’s easier and cheaper to fix them this way.
Smoke testing takes little time but can be crucial in detecting critical errors. Therefore, it’s a valuable tool for reducing business risks.
Adding another software QA testing stage will improve the overall system quality and minimize the risks of new integrations.

Smoke Software QA Testing Process Explained

The process of smoke testing goes like this. First, the development team uploads the new build to the QA environment. Then, the QA team starts their work. Usually, smoke testing is performed manually. However, there are some tools that can automate these processes. The team focuses on testing critical paths to ensure that nothing hampers the overall work of the app. When successful, the team moves on to functional testing.

See the smoke testing cycle in the picture below. Note that if experts detect any issues at this software A testing stage, the process stops until the build is fixed.

When, Why, and Who Needs to Conduct Smoke Testing

Due to its numerous advantages and ease of execution, this type of software QA testing can benefit everyone. Smoke testing is cheap and can be performed by developers as well as QAs. Therefore, when applied wisely, it can help software owners save a lot of money.

It’s imperative to understand that this type of assessment is very basic. As it only investigates crucial functionalities, it won’t help you catch minor bugs. Therefore, it can’t replace more advanced software QA testing stages.

However, there is also no need to hire a software QA consulting service to perform smoke testing specifically. When outsourcing your QA, you should invest in services that allow you to get the highest quality of the final product. So, such a basic step as smoke testing should be carried out in-house.

Meanwhile, smoke testing is extensive enough to give you an idea of whether the build is usable overall. Therefore, performing it every time when making any change is imperative. Such an approach will also make it easier for you to monitor the build’s evolution and facilitate corrections.

Due to the simplicity of this step, some businesses and development teams choose to skip it, hoping that all issues are fixed at later software QA testing stages. At Devtorium, we reject this approach because it wastes resources for both the client and the QA team. Instead, we believe that thorough and structured quality assurance testing is vital, so we take the time to ensure the product’s functionality at every step.

Top 7 Programming Languages for Web Design and Development Services

Posted on January 11, 2023August 31, 2023 by oleshchenko

Everything is turning online these days, so every business requires web design and development services at some point. People can’t imagine their lives without technology, and the Internet and programming languages are becoming the most important instruments for developing these systems. If you are new to this topic and don’t know how to select the best programming language for your future website or software, just keep reading. We’ll explain the top 7 programming languages you should know about before hiring a custom web development company.

Choosing Web Design and Development Services: Top 7 Programming Languages

JavaScript

JavaScript is the most popular programming language for web developers worldwide, according to a StackOverflow survey. Its popularity is so high that one can say that JS is one of the core components of the modern Web. Note that this technology is so popular and versatile it’s used not only in front-end development. There are also Node.js for back-end development, as well as JS in Adobe Acrobat and Apache CouchDB.

Over 64% of developers today use JavaScript for programming. So, it’s highly likely that any custom web development company will offer this type of service.

The main reasons for the insane popularity of JS are:

Flexibility.
The main benefit of JS is that it’s implemented by all browsers and is exceptionally versatile. It can be used both at the client and server side in front and back-end development.
Framework libraries.
Extensive framework libraries of JavaScript further increase the flexibility of applications. The most popular among them are React.JS, jQuery, Angular, Express, Vue.js, and Svelte. Using these frameworks makes it possible to create highly complex apps, but their overhead will be reasonably low.
Quick communication.
Another great advantage of JS comes from JavaScript package managers. They enable fast and efficient communication, which helps teams work more productively.
Node.js.
Node.js deserves a separate mention in the JS benefits list because it allows developers to have back-end and front-end code in a single language. Therefore, mastery of JavaScript proves that a custom web development company is able to create an astounding application from the ground up

Your design must solve people’s problems. Therefore, you need to get to know the real people the product will serve.

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Python

Python is a programming language that is becoming very popular for eCommerce solution development. The rise of machine learning caused this boost in popularity. Therefore, if you are looking for a provider of web design and development services that will provide you with highly innovative solutions, consider the masters of Python.

This language is both simple and efficient. It’s incredibly flexible as well and has multiple framework libraries. Notably, Python makes it easy to scale apps. Therefore, it’s an excellent option for businesses that are developing fast and want to provide continuous top-level experience to their users.

Developers often appreciate this language for its relative ease. It has English-like syntax, and learning it is probably the fastest compared to other programming languages. It’s one of the reasons why this particular language is often applied in AI development. According to Deloitte analysis (2019), startups that offer AI-powered software increased ROI by $704 million over one year.

Note that Python also makes it easier to identify mistakes in the code. It’s executed line by line. And if a line has a mistake, the system sends out an alert about the issue instead of executing it.

Another significant benefit is that one doesn’t need to write different codes for use on different devices. With Python, only one code can run on any platform. However, remember that there might be platform-specific features that you won’t be able to use this way.

Java

With JavaScript being the most popular programming language for web design and development services, Java might seem obsolete. In fact, it’s common knowledge that experts expect not to see it at the top of programming languages every year.

But Java remains there, and its position is quite firm. Even companies like Google, Netflix, and Amazon are still actively using Java. And it’s highly possible that Java will remain one of the top choices for enterprise-level software development. The main reason for this is security.

It’s a fact that Java is one of the most secure options for software development. According to IBM, data breaches can cost businesses nearly $5 million on average. Of course, any enterprise wants to have the highest security level possible. So, Java is the method they choose to protect their precious data.

Also, Java is a language that doesn’t depend on the platform. Therefore, it’s easy to move Java apps from one platform to another using the Java Virtual Machine. Millions of available libraries further increase the flexibility of development. There are very few things that can’t be created using Java.

Another advantage is that Java is stable as clockwork. It might not be the top trendiest language. However, it’s religiously updated once every six months. Due to this, it’s often jokingly referred to as an ‘immortal language’.

C#

C#, or C-Sharp, is a programming language that enables a custom web development company to create nearly any kind of application you can imagine. It’s a great option for web design and development services if your goals are scalability and integration with other software. That’s an important detail, as applications in C# can easily integrate with other languages.

Microsoft developed this language. Therefore, it receives a lot of top-grade support that’s constantly updated. There is also a ton of literature on this language. So, it’s one of the easiest to learn for a developer. Extensive libraries also make it a lot easier to implement many features.

C# has an advantageous type of safety feature that helps identify and fix mistakes during the development process. When used with the .NET framework, C# allows developers to achieve incredible results. Also, its high level of security makes it a common choice for businesses and enterprises.

This language is one of the most popular for game development today. In particular, it’s the default programming language choice for VR and AR games.

PHP

The first thing you ought to understand about PHP is that it’s a server-side programming language. Therefore, it allows the developer and, by extension, your business to use sessions. Meaning it will process information the server stores about a user and send a response based on it in real time. It’s an important advantage for web design and development services if you want to achieve a high level of personalization.

Note that about 80% of all websites use PHP. So, any custom web development company worth its salt should have expertise in it. There are multiple tools and modules for PHP, which is an open-source language by default. Therefore, this language is highly versatile. It can be used to create static and dynamic websites.

One of the biggest advantages of PHP is that it allows for the speedy creation of web apps. Those apps are also very easy to maintain and upgrade with time. All in all, PHP is a cost-efficient option for those who need to launch their website or application fast. It’s often used in CMS, eCommerce, data analytics, and image processing apps.

Also, note that PHP apps are loading faster compared to others. Therefore, this might be the best option if you plan to launch a web application in a region with slower Internet connections.

TypeScript

First of all, you need to know that TypeScript is a superset of JavaScript. That’s an important thing to consider regarding web design and development services powered by TS. The popularity of TypeScript has been growing over the last few years. It’s not a surprise, as this language gets a lot of support from the giants Microsoft and Google.

The main thing about TypeScript is that it’s a better version of JavaScript with static typing. It allows the detection of a larger number of bugs. So, it makes any code work more efficiently by default. It’s also easier to transfer codes from other languages, like C# or PHP to TS, compared to JS.

Overall, TypeScript can help reduce bugs and is even easier and more intuitive to use for programming. However, there are some coexpression issues between TS and JS. Therefore, while the advantages of TypeScript are many, you should consult your custom web development company on whether this is the best option for your case. It’s important to take into account all pros and cons of this specific language.

But considering its consistently rising popularity. TS could likely become the more cost-efficient option for many businesses.

See how we did it in our case study

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Ruby

In terms of choosing a provider of web design and development services, business owners must understand that Ruby programming won’t be cheap. It’s because this programming language isn’t as common as JS, PHP, C#, etc. Therefore, the services of a high-class Ruby developer are expensive.

That said, those services can be a worthy investment for many companies. Ruby is definitely one of the most efficient programming languages there are right now. To give you some idea of how efficient it is, just think that GitHub and Airbnb use it.

At the moment, the Ruby on Rails ecosystem has over 3.5K contributors on GitHub. This programming language is one of the most flexible and secure options. Therefore, it’s a good option for enterprise-level companies that are looking for top quality.

In addition, Ruby also allows for rather fast development. So, enterprises get even more benefits as they can launch their project quickly without compromising quality or security.

Also, bear in mind that Ruby developers are highly paid. The framework itself is open-source. Therefore, it’s possible to find a cost-efficient solution when working with a reliable custom web development company. That’s why many startups also choose to use Ruby for their websites and apps.

Another important advantage is the scalability afforded by Ruby on Rails. It’s one more reason why it’s a good choice for innovative startups that have excellent ideas and expect fast growth.

Bottom Line: Top Programming Languages for Web Design and Development Services in 2022

Choosing a programming language for your website or application is something a customer should discuss with your custom web development company. In fact, this is a decision that should be made only after you outline the idea and goals you have. Experienced developers would be able to offer the best options to achieve your specific goals.

Remember that there is no such thing as an ‘ultimate’ programming language for web design and development services. Each option available today, even those not listed here, has many pros and cons. The choice of language should be based on the scope, budget, and purpose of your project.

However, you can be sure of one thing, there is a perfect way to bring any idea to life through custom web development. So, if you want to see your project take form and help grow profits for your business, contact us.

Our highly experienced team of developers has expertise in multiple programming languages. We’ve successfully completed projects in the energy, security, sports, media, beauty, and insurance industries. Our developers have extensive knowledge of back-end and front-end development using different languages. Share your idea with us, and we’ll make it a reality!

How Artificial Intelligence Software Development Will Transform in 2023

Posted on December 21, 2022February 9, 2023 by mkoftielieva

Artificial intelligence software development is the rockstar of 2023. In fact, we could say that it’s the fastest-growing tech in the 21st century. Things can’t be any other way because the world is rapidly spiraling into a crisis of unprecedented proportions. However, various applications of AI can slow, stop, and even reverse this descent. It’s only a matter of targeting AI-driven software development correctly.

We will see it growing in the directions listed below in the upcoming year.

Artificial Intelligence Software Development in 2023: General Outlook

AI for sustainability

According to Gartner, sustainability is the leading trend for all technological development in 2023. Therefore, it’s no surprise that we will see many applications of AI in various sustainability projects.

In this case, the uses of AI are incredibly versatile. We will use AI processing power for calculating and predicting current environmental issues, sustainability rates, and potential project success. AI will also be widely applied in solutions that aim to reduce the carbon footprint of everything from smart homes to manufacturing enterprises.

AI-driven software development in predictive analytics

The artificial intelligence software development sector that creates predictive analytics platforms will keep growing and improving rapidly. It’s because the pandemic and the supply chain crisis it triggered made the global economy extremely volatile.

Therefore, many businesses must rely on predictive data analytics to survive. But, unfortunately, the level of volatility isn’t going to go down soon. So, better data analytics capabilities are a must-have to help businesses deal with disruptions.

Moreover, accurate AI-powered analytics solutions are necessary to monitor businesses in real time. It’s essential to understand how adequate your company’s response to the current situation is. Leaders can use this data for risk management and crisis prevention.

AI-driven software development has unparalleled data analytics capabilities. In addition, the demand from all industries will make this the hottest trend for AI software development companies.

Artificial intelligence software development for automation

One of the most significant issues of the 21st century is the global shortage of workers in many industries. Everyone, from laborers at manufacturing plants to farmers to office workers, seems to be quitting their jobs. Moreover, finding replacements is extremely difficult and prohibitively expensive.

The solution to many labor shortage-related issues is AI automation of multiple tasks. The power of artificial intelligence can be applied everywhere, from HR recruiting research and candidate selection to robotizing manufacturing chains.

In 2023 we will see more AI-driven software development in the areas of automation that include:

Chatbots
Data processing and analysis
Menial jobs automation
Data entry and collection

It’s also important to note that automation is geared not only toward substituting for the workers who aren’t there. In addition, it’s an essential tool companies can use to improve the quality of work. Therefore, they can increase employee retention. Today’s qualified professionals don’t want to waste their work hours on mind-numbing repetitive tasks. Therefore, automation that frees your teams’ time for solving high-level problems can bring you a competitive advantage as an employer.

However, there is another side to this issue. The number of specialized workers is decreasing, but the unemployment rate is growing. This situation breeds resentment in certain groups that believe ‘machines are taking away jobs’.

Those same arguments existed during the start of the industrial revolution. As we can see, machines haven’t replaced people then. They simply moved humanity, as a whole, to a new level. It’s the same now. Humans are desperately needed in many industries. However, they need to be better educated and qualified to complete tasks that machines cannot.

Low-code/no-code artificial intelligence software development

There aren’t enough qualified software engineers in the world today. One of the solutions to this issue is the continuing rise of low-code/no-code AI platforms. Not only do they enable experienced professionals to save time. These platforms also allow non-professionals to become developers.

AI is unable to replace developers completely. Also, these platforms require multiple highly skilled and experienced devs to create and maintain. However, despite all this, these platforms can greatly help numerous companies. Right now, they are in high demand among small businesses and startups.

Low-code and no-code tools will continue getting more popular. Using this type of AI-driven software development for further business automation is a fantastic strategy for the coming year. Enterprise-level businesses, in particular, will leverage no-code development to its maximum. This way, they can boost efficiency and cut costs on development.

AI software development for content creation

According to research, about 30% of all outbound content from large companies and organizations will be AI-generated by 2025. Because the demand for content is enormous, human creators simply cannot keep up with the required speed.

Of course, there is a big part of creative content that AI can’t replace. However, machines can easily handle writing the majority of formal and marketing messages.

Note that this is relevant for all types of content, including videos, images, music, and text. You can check out one of the foremost successful projects that gained popularity in 2022, Midjourney. It’s an extraordinary visual content generator.

Another example is Marquètte, an AI content generator developed by Devtorium. It’s an AI content writer that can create many kinds of texts, from blog posts to essays. It produces original content that can greatly help marketers and copywriters save time.

Artificial intelligence software development for security

The importance of digital security is growing with every passing moment. AI has unparalleled capabilities in identifying and fixing weaknesses and abnormalities. Therefore, it’s no surprise that much of AI’s development trends will lie in the area of cybersecurity.

Solutions that help users take control of their data and protect it from invasion will be as in demand as solid firewalls. Also, solutions that run systems checks and analyses for any threats are already popular and quickly evolving.

AI-driven software development in healthcare

AI software has already transformed the healthcare industry. However, this trend will continue in 2023 and beyond. Enterprise-level systems require AI for better management, especially where complex database and finance management are concerned.

Also, there are AI-powered software solutions for individual healthcare consultations, vitals tracking, etc. All in all, due to its extreme complexity and need for connectivity, the healthcare industry is one of the most lucrative places for AI tech to grow. So, we will keep seeing more developments in this field.

Moreover, we will see a higher level of automation and robotics being applied in healthcare. Already there are successful projects on prosthetics and neurological implants. They can give hope and increase the quality of life for millions of people.

Computer vision AI development

Computer vision is one of the foremost AI-powered technologies we will see growing in 2023. It is quite widespread already, powering various solutions, from self-driving cars to the aforementioned healthcare apps.

We will see computer vision AI protocols becoming more sophisticated. Therefore, artificial intelligence software development that uses this technology will be capable of completing more tasks with a higher accuracy level.

In addition, this tech’s data analysis and response quality will improve, increasing its applications. This, like nothing else, has the potential to take artificial intelligence software development to the next level quite fast.

Bottom Line: The Time of Artificial Intelligence Software Development Has Come

We live in an era where custom software development can give any business a crucial advantage in a competitive market. The power of AI in this context is staggering. The level of automation it can provide, even at the most basic AI applications, can revolutionize entire industries.

These processes are happening already, and in 2023 the demand for AI-driven software development will only increase. We face multiple problems globally, from the supply chain crisis to the shortage of qualified labor. AI might not be able to solve these issues entirely yet. However, it certainly can help combat them and help businesses survive and prosper in these challenging conditions.

If you are interested in learning more about how AI-powered tech can help you or seek to create your own solution, contact us anytime!

What Is Conversational AI? History of Chatbots

Posted on December 14, 2022February 9, 2023 by mkoftielieva

Conversational AI is so much a part of our lives now that we take it for granted. In fact, many people won’t even recognize that they are talking to an AI when interacting with customer support. That’s actually an issue that might cause your sales to drop. We’ll discuss the reasons for it and how to avoid this while getting all chatbot benefits.

It’s vital to remember that technology has undergone a fantastic transformation over the past few decades. Understanding the history of its evolution can help make more accurate predictions about the future of AI. It’s also essential information for those who plan their investments for the upcoming years. So whether you think of it as an investor or as a business owner, putting your money on conversational AI is sure to be a win.

History of Conversational AI: First Chatbot Examples

AI technology became a trend only a few years ago. However, the first chatbot was built in 1966. Named ELIZA, this was a rather primitive program compared to our current solutions. Funnily enough, the idea of ELIZA was to simulate a psychotherapist. Its behavior followed the extremely annoying trend of turning every user’s sentence into a question.

Obviously, ELIZA’s ability to communicate was minimal. We assume that the same goes for its proficiency in therapy. However, it was an important step for chatbot technology development.

The next big chatbot project was PARRY, ‘born’ in 1972. This time, conversational AI was simulating a patient suffering from schizophrenia. It performed admirably well as some psychiatrists couldn’t identify it as a machine while ‘talking’ to it. However, PARRY’s actual ‘talking’ ability was also minimal as well.

We can see a trend here. So, when you use a voice assistant or a chatbot support service today, remember that psychiatrists were the first to work with their creation.

From those first attempts, chatbots kept evolving until the rise of the semantic Web 4.0. This technology gave machines the power to understand context, skyrocketing chatbot evolution.

40% of all user interaction with a support service is purely emotional, so your chatbot must be capable of ’emotion’ as well

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Can Users Tell a Conversational AI from a Human?

Today, conversational AI chatbots are highly advanced and can emulate human interaction well because of sentiment analysis technology. It’s a recent development, and that’s why conversational AI has made several giant leaps in recent years.

To get some idea of how important this is, you should consider that about 40% of all user interaction with a support service is purely emotional. Chatbots based on repetition couldn’t provide valuable interaction in these situations. However, machine learning and NLP changed this. Now, a chatbot in customer service is capable of identifying and processing emotions and sentiments from the user’s request. Moreover, it’s capable of replying with a degree of simulated emotion. That’s what makes conversational AI appear human.

We must mention, however, that our ability to understand whether we communicate with a human or a machine is limited. For example, the PARRY mentioned above, which was a non-advanced system that didn’t even rely on self-studying AI, could fool certified experts. Five psychiatrists interviewed the chatbot in 1979 using teletype to hide the fact that it was a machine. They were supposed to determine whether it was an AI or a real person with a psychiatric disorder. Only one expert could clearly determine the difference between an AI and a real patient.

Imagine how much harder it would be now, when every AI-powered chatbot in customer service learns and improves with every interaction.

Business Impact of Disclosed and Undisclosed Chatbots

The role of conversational AI chatbots has entirely changed with their integration into popular messaging systems. Many brands launched their chatbots to offer services through such platforms. So, today most people interact with some type of AI-powered support through:

Telegram
Viber
Whatsapp
Facebook Messenger

As you know already, conversational AI has been developing to mimic emotional human interaction. Therefore, it’s become hard for people to notice who exactly they are communicating with. Of course, some chatbot services explicitly state they are exactly that. So there is no confusion on the user’s part.

Meanwhile, there are undisclosed conversational AI chatbots. They can achieve fantastic results, especially in sales. Presumably, a chatbot can achieve the level of a specialized shopping assistant. Therefore, it can help retailers increase the number of conversions by providing more personalized top-quality service.

However, should the consumer find out they’ve been interacting with conversational AI during the process, they get upset. As a result, they buy fewer products and might even switch to a different brand.

Apparently, studies indicate that humans consider chatbots to be limited and more ‘primitive’. Therefore, when interacting with disclosed conversational AI chatbots, they use very simple language. Oftentimes, users will bring down the level of their vocabulary when interacting with a program due to their desire ‘to make the machine understand’.

However, humans don’t always do this because they think machines are too primitive to understand human language. The main driving force for this behavior is our understanding that machines are incapable of empathy. At least for the moment, it’s a complete truth. No matter how advanced conversational AI is, it will only mimic human emotion during the conversation.

Is Conversational AI ‘Alive’?

Semantic Web 4.0-level technology can identify and interpret human emotion (to some degree) when processing data. Therefore, conversational AI chatbots are capable of interacting with humans more efficiently and appear more alive. So, it’s harder for users to understand if they are dealing with a human or chatbot in customer service. In fact, chatbot help turns out to be about four times more efficient.

However, humans are creatures prone to bias. Thus, as long as we are stuck believing that machines are incapable of understanding and projecting emotion, we will be uncomfortable with them doing it.

As you can see, issues discussed in science fiction novels decades ago have become our reality today. AI chatbots aren’t ‘alive’, but they learned how to mimic humans better. Combined with the outstanding processing power of artificial intelligence, we can expect this technology to become even more helpful and ‘human-like’ soon.

A chatbot is FOUR times more efficient in customer support.

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Conversational AI Chatbots Vs. Assistants

Advancements in conversational AI technology mean that its applications are growing. Similar to how computer vision tech goes into everything from self-driving car navigation to facial recognition software, conversational AI helps create different programs.

Of course, the most numerous are AI chatbots, which provide various support and educational services. However, today this technology has become a big part of the rapidly-developing AI-powered virtual assistants industry. Leaders among them are:

Siri (Apple)
Cortana (Microsoft)
Google Assistant
Alexa (Amazon)
Watson (IBM Cloud)

The difference between conversational AI chatbots and assistants is that while both are conversational interfaces, they fulfill different roles. A chatbot in customer service will answer questions and offer suggestions based on preset parameters. This type of software follows the same pattern when used in education as well. Basically, it’s a machine that provides information based on a prompt from the user.

Meanwhile, virtual AI-powered assistants help you with everyday tasks. Their features are versatile, for example, reminders, to-do list management, search assistance, note-taking, etc. In essence, this solution is your personal secretary. In addition, these assistants can be connected to smart devices and integrated into your IoT network. So, you might be able to manage most of your house through voice commands and your smartphone. That voice command feature is powered by a version of conversational AI.

Although they apply this technology differently, chatbots and virtual assistants run on the same principles of AI tech. Moreover, we can expect both these branches of conversational AI to keep growing at an astounding pace.

Bottom Line: Who Needs Conversational AI Products Today?

To put it simply, every business, both big and small, can benefit from implementing AI chatbots in some processes. They are good for automating routine tasks, like basic consultations and surveys. You can also use them to provide higher-quality customer support. It can be a huge advantage for small businesses, in particular.

Moreover, you can use bots powered by conversational AI for education and onboarding. Therefore, big companies can implement them to increase the productivity and efficiency of their overall operations.

There is no shortage of conversational AI chatbots applications, so you should definitely consider adding them to your business arsenal. Contact the Devtorium AI team to learn how this technology can benefit your business. We can build chatbots from scratch to ensure that the solution is custom-tailored to your needs and can grow and scale up alongside your company.