NDA Project
AI Chatbot and Quiz-Based CMS for Lead-Generation
This AI Chat Bot Development case study highlights how Devtorium engineered a custom lead-generation platform. The product consists of three major parts and was developed entirely from scratch. We created an advanced quiz-based CMS with an AI chatbot and an AI-powered voice bot. The system can be used to generate and verify quality leads. It offers a high level of automation due to AI, so users can draw maximum benefits even with a small team. Quizzes can be customized greatly to ensure the best fit for every client.
overview
About the Client
Our client is a startup created by people with decades of experience in marketing and lead generation. They used their experience to develop an idea that is sure to help businesses in any industry gather and validate data. They partnered with Devtorium for custom AI development services. Their goal was to create a scalable AI chatbot and voice bot solution capable of automating quiz-based data capture and validation.
- Front-End
- Back-End
- AI
- Data Analytics
- UI/UX Design
Challenges
Develop a three-level solution: an Admin site for marketing agencies to manage and set up the CMS for their clients, a Client Site that will be used by non-marketing professionals, and a chatbot that will be integrated into various sites and social media to interact with leads
Develop an AI-powered voice bot that can automate lead validation and ensure the client doesn’t need to outsource the task to a call center
Maximize the use of available AI solutions in different segments of the product workflow
Technologies
Back-end
Node.js
Front-end
React
Database
MongoDB
PostgreSQL
AI (phone service)
Vonage
Devops
AWS
Jenkins
Github
ML Models
OpenAI GPT-3.5(GPT-4)
OpenAI (Whisper)
OpenAI text-to-speech
Solution
As part of this AI Chat Bot Development project, our team prioritized modularity, reusability, and deep personalization across all quiz and chatbot flows.
Admin panel to create quizzes
Personalization for max lead generation
Templates creation tool
High level of customization
Chatbot for questionnaire validation
Tool for substituting a call center
Adaptable self-learning AI bot
Voice bot to contact leads via phone
Chatbot to extract data from conversations
Voice bot to answer clients’ questions in real-time
Admin site for marketing agencies
Integration with ads services
Results the Client Got
This AI chatbot development case study shows how a highly automated, self-learning chatbot system can replace manual lead validation processes. With this custom AI development, the client reduced operational costs while improving lead accuracy and response time.
Admin platform
A site used by marketing and advertising professionals who will manage ad campaigns on social media platforms
Client platform
A site used by Clients who will use and manage the platform’s services to generate leads and set up their own quizzes
AI chatbot
A chatbot that connects the platform’s user with their prospective leads through quizzes in social media ads
AI voice bot
The bot uses phone service to contact leads and validate data, including giving answers in real-time by learning from these conversations
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