What Is Conversational AI? History of Chatbots

Conversational AI is so much a part of our lives now that we take it for granted. In fact, many people won’t even recognize that they are talking to an AI when interacting with customer support. That’s actually an issue that might cause your sales to drop. We’ll discuss the reasons for it and how to avoid this while getting all chatbot benefits.

It’s vital to remember that technology has undergone a fantastic transformation over the past few decades. Understanding the history of its evolution can help make more accurate predictions about the future of AI. It’s also essential information for those who plan their investments for the upcoming years. So whether you think of it as an investor or as a business owner, putting your money on conversational AI is sure to be a win.

First conversational AI chatbot examples.

History of Conversational AI: First Chatbot Examples

AI technology became a trend only a few years ago. However, the first chatbot was built in 1966. Named ELIZA, this was a rather primitive program compared to our current solutions. Funnily enough, the idea of ELIZA was to simulate a psychotherapist. Its behavior followed the extremely annoying trend of turning every user’s sentence into a question.

Obviously, ELIZA’s ability to communicate was minimal. We assume that the same goes for its proficiency in therapy. However, it was an important step for chatbot technology development.

The next big chatbot project was PARRY, ‘born’ in 1972. This time, conversational AI was simulating a patient suffering from schizophrenia. It performed admirably well as some psychiatrists couldn’t identify it as a machine while ‘talking’ to it. However, PARRY’s actual ‘talking’ ability was also minimal as well.

We can see a trend here. So, when you use a voice assistant or a chatbot support service today, remember that psychiatrists were the first to work with their creation.

From those first attempts, chatbots kept evolving until the rise of the semantic Web 4.0. This technology gave machines the power to understand context, skyrocketing chatbot evolution.

40% of all user interaction with a support service is purely emotional, so your chatbot must be capable of ’emotion’ as well

Can Users Tell a Conversational AI from a Human?

Today, conversational AI chatbots are highly advanced and can emulate human interaction well because of sentiment analysis technology. It’s a recent development, and that’s why conversational AI has made several giant leaps in recent years.

To get some idea of how important this is, you should consider that about 40% of all user interaction with a support service is purely emotional. Chatbots based on repetition couldn’t provide valuable interaction in these situations. However, machine learning and NLP changed this. Now, a chatbot in customer service is capable of identifying and processing emotions and sentiments from the user’s request. Moreover, it’s capable of replying with a degree of simulated emotion. That’s what makes conversational AI appear human.

We must mention, however, that our ability to understand whether we communicate with a human or a machine is limited. For example, the PARRY mentioned above, which was a non-advanced system that didn’t even rely on self-studying AI, could fool certified experts. Five psychiatrists interviewed the chatbot in 1979 using teletype to hide the fact that it was a machine. They were supposed to determine whether it was an AI or a real person with a psychiatric disorder. Only one expert could clearly determine the difference between an AI and a real patient.

Imagine how much harder it would be now, when every AI-powered chatbot in customer service learns and improves with every interaction.

How conversational AI chatbots impact business.

Business Impact of Disclosed and Undisclosed Chatbots

The role of conversational AI chatbots has entirely changed with their integration into popular messaging systems. Many brands launched their chatbots to offer services through such platforms. So, today most people interact with some type of AI-powered support through:

  • Telegram
  • Viber
  • Whatsapp
  • Facebook Messenger

As you know already, conversational AI has been developing to mimic emotional human interaction. Therefore, it’s become hard for people to notice who exactly they are communicating with. Of course, some chatbot services explicitly state they are exactly that. So there is no confusion on the user’s part.

Meanwhile, there are undisclosed conversational AI chatbots. They can achieve fantastic results, especially in sales. Presumably, a chatbot can achieve the level of a specialized shopping assistant. Therefore, it can help retailers increase the number of conversions by providing more personalized top-quality service.

However, should the consumer find out they’ve been interacting with conversational AI during the process, they get upset. As a result, they buy fewer products and might even switch to a different brand.

Apparently, studies indicate that humans consider chatbots to be limited and more ‘primitive’. Therefore, when interacting with disclosed conversational AI chatbots, they use very simple language. Oftentimes, users will bring down the level of their vocabulary when interacting with a program due to their desire ‘to make the machine understand’.

However, humans don’t always do this because they think machines are too primitive to understand human language. The main driving force for this behavior is our understanding that machines are incapable of empathy. At least for the moment, it’s a complete truth. No matter how advanced conversational AI is, it will only mimic human emotion during the conversation.

Is conversational AI alive?

Is Conversational AI ‘Alive’?

Semantic Web 4.0-level technology can identify and interpret human emotion (to some degree) when processing data. Therefore, conversational AI chatbots are capable of interacting with humans more efficiently and appear more alive. So, it’s harder for users to understand if they are dealing with a human or chatbot in customer service. In fact, chatbot help turns out to be about four times more efficient.

However, humans are creatures prone to bias. Thus, as long as we are stuck believing that machines are incapable of understanding and projecting emotion, we will be uncomfortable with them doing it.

As you can see, issues discussed in science fiction novels decades ago have become our reality today. AI chatbots aren’t ‘alive’, but they learned how to mimic humans better. Combined with the outstanding processing power of artificial intelligence, we can expect this technology to become even more helpful and ‘human-like’ soon.

A chatbot is FOUR times more efficient in customer support.

Conversational AI Chatbots Vs. Assistants

Advancements in conversational AI technology mean that its applications are growing. Similar to how computer vision tech goes into everything from self-driving car navigation to facial recognition software, conversational AI helps create different programs.

Of course, the most numerous are AI chatbots, which provide various support and educational services. However, today this technology has become a big part of the rapidly-developing AI-powered virtual assistants industry. Leaders among them are:

  • Siri (Apple)
  • Cortana (Microsoft)
  • Google Assistant
  • Alexa (Amazon)
  • Watson (IBM Cloud)

The difference between conversational AI chatbots and assistants is that while both are conversational interfaces, they fulfill different roles. A chatbot in customer service will answer questions and offer suggestions based on preset parameters. This type of software follows the same pattern when used in education as well. Basically, it’s a machine that provides information based on a prompt from the user.

Meanwhile, virtual AI-powered assistants help you with everyday tasks. Their features are versatile, for example, reminders, to-do list management, search assistance, note-taking, etc. In essence, this solution is your personal secretary. In addition, these assistants can be connected to smart devices and integrated into your IoT network. So, you might be able to manage most of your house through voice commands and your smartphone. That voice command feature is powered by a version of conversational AI.

Although they apply this technology differently, chatbots and virtual assistants run on the same principles of AI tech. Moreover, we can expect both these branches of conversational AI to keep growing at an astounding pace.

Who needs conversational AI today?

Bottom Line: Who Needs Conversational AI Products Today?

To put it simply, every business, both big and small, can benefit from implementing AI chatbots in some processes. They are good for automating routine tasks, like basic consultations and surveys. You can also use them to provide higher-quality customer support. It can be a huge advantage for small businesses, in particular.

Moreover, you can use bots powered by conversational AI for education and onboarding. Therefore, big companies can implement them to increase the productivity and efficiency of their overall operations.

There is no shortage of conversational AI chatbots applications, so you should definitely consider adding them to your business arsenal. Contact the Devtorium AI team to learn how this technology can benefit your business. We can build chatbots from scratch to ensure that the solution is custom-tailored to your needs and can grow and scale up alongside your company.

The Future of Healthcare Software Development

The future of healthcare software development is bright, that’s for sure. Among all the horrors of the COVID pandemic, we’ve seen how the current healthcare system, even in highly developed countries, is far from perfect. In fact, it’s very far from being truly efficient. Moreover, we’ve seen that implementing technology in various healthcare processes can increase that efficiency. In the context of medicine, this means literally saving lives.

According to research published in the International Journal of Health Services, the most common problems highlighted by the pandemic crisis were:

  • Access barriers
  • Lack of control over prices and costs
  • Unsatisfactory quality of services
  • Widespread disparities and marginalization of public health

This research only covered the US. However, these issues are similar for all Western countries. Meanwhile, the situation in developing countries is much worse as people cannot access good healthcare services. It’s because such services do not exist at all or are too poorly developed. Furthermore, the level of digitalization in these parts of the world is also low. Therefore, few residents can make use of technologically-augmented medical services.

In light of this, custom medical software development is an industry that’s growing rapidly. With so many weaknesses exposed, businesses are competing to create solutions that will solve these problems. Meanwhile, other technological projects are also improving medical services in every area.

In this article, we’ll talk about the most remarkable ways of implementing tech in healthcare today.

Telemedicine in healthcare software development.

Leading Trends in Tech and Healthcare Software Development

Telemedicine and remote healthcare services

One of the leading areas of healthcare software development is now focused on telemedicine. The main task is to make medical services accessible to people living in remote and rural areas. Moreover, this type of healthcare became a must-have service under COVID restrictions. People can’t effectively access medical facilities during lockdowns, even if they live in the city. So, it’s imperative to provide everyone with access to healthcare professionals.

Of course, video conferencing solutions, like Zoom or Skype, make it possible for patients to communicate with their doctors remotely. However, a skilled healthcare software development company can take this further, making it possible to bring medical aid where there are no high-speed internet connections and multiple medical professionals available to consult online. In addition, implementing AI in healthcare software development allows for automating preliminary consultations. Therefore, more people can get the help they need.

Personal medical devices

Custom medical software development is also used to create various personal devices that help monitor and assess the patient’s physical condition. The majority of such tools available now are wearable trackers that can measure heart rate, oxygen saturation level, blood pressure, and temperature.

However, more devices are in the works. Currently, several companies are working to create tools that will measure all vitals and other important parameters for patients with chronic diseases. In the future, such monitoring devices will also be able to send a request for help to a medical professional. Also, data collected by them can be used for more efficient diagnostics.

Using AI for healthcare software development.

Healthcare software development based on AI

AI’s data processing, analysis, and automation powers are immense. Therefore, AI-based healthcare solutions can have many applications, for example:

  • Developing personalized treatment plans based on the analysis of multiple data sources.
  • Automation or repetitive, monotonous jobs, like filing and paperwork management, to free up the time of medical personnel.
  • Conducting more in-depth diagnostics using technologies like automated image analysis and classification.
  • Collecting, processing, and managing medical records. It would also be a great help to organize these records into a global network to ensure a traveling person can get the best medical help no matter where they are.
  • Using AI in healthcare software development allows for improving epidemic prevention and management. However, it’s essential to note that such practices as facial recognition, using smart devices to measure body temperature, etc., can be interpreted as widespread surveillance. Therefore, developers and governments need to work closely together to ensure that such measures remain effective without violating the human right to privacy.

Virtual and augmented reality technologies

Combining healthcare software development with VR and AR technologies can produce incredible results. These solutions help with the treatment of severe disorders like PTSD, anxiety, and pain therapy.

There are also some innovative treatments that use this tech in the process of rehabilitation. In particular, they aid in restoring motor skills and even in the treatment of memory loss.

Moreover, surgeons and hospital staff also use various VR solutions to improve their work. For example, ImmersiveTouch and Osso VR tech used for surgical training and education.

Using robotics in healthcare software development

Nanotech and robotics

Technologies that used to exist only on the pages of science fiction novels are reality now. These areas of tech are only starting to develop, but already we can see some incredible robotic prosthetics that change disabled people’s life.

The nanotech industry is slower to develop. However, it has a tremendous potential that researchers recognize. There are already some miniature tools for non-invasive diagnostics and a few basic biosensors.

Meanwhile, robotic healthcare solutions are not restricted to prosthetics only. Today some labs are developing different types of robots that can help disabled people and even become companions for them.

Both nanotech and robotic solutions require extremely careful and innovative healthcare software development. Integrating these tools with AI can truly revolutionize the world as we know it.

The future of healthcare software development is promising.

Healthcare Software Development: Industry Growth

You can be sure that the custom medical software development industry will keep developing rapidly. The pandemic crisis brought some extremely dark revelations regarding our capacity to face medical challenges. Therefore, this field will grow further and attract a stream of funding worldwide.

Healthcare software development offers versatile opportunities for investment. So, if you are interested in a project that’s sure to succeed, this is something to consider. Contact our team to discuss your ideas!

Hiring an IT Security Services Company: Understand Types of IT Security

Hiring an IT security services company is a big responsibility because these people will significantly impact your business. Therefore, you need to do a lot of research beforehand to know exactly what to look for.

Today we will discuss the types of IT security services a business needs. This post will help you understand what to consider from the contractor’s list of services and experience.

If you need a reminder of why investing in cyber security services company matters, remember that companies like Equifax and Yahoo lost over $425 and $117 million, respectively, due to data breaches. The number of cybercrimes and losses they cause is growing exponentially. So, today, cyber security should be the highest priority for any business.

Types of services offered by an IT security services company.

Things to Consider When Hiring an IT Security Services Company

Of course, you want maximum benefit for your money, right?

So, the cyber security services company you hire must offer all types of protections that a business needs. Check out the most critical types of IT security services today:

  • Network security.
    The company you hire must be able to ensure the usability, integrity, and reliability of your entire network. So they do not only protect it from hackers but also prevent problems the users might have accessing the network.
  • Internet security.
    Your IT security company must protect your browsers and web-based apps. Also, you should find out whether they offer training or find it elsewhere. Employee training is an integral part of the complex measures that ensure your online business security.
  • Endpoint security.
    Endpoint security is device protection. Note that this includes not only desktop computers and laptops used in the workplace but also smartphones and tablets. It primarily relies on device management solutions and malware protection.
  • Application security.
    Bear in mind that application security is literally coded in when the app is in development. That said, it’s possible to increase the security of an existing app after evaluating its code and covering vulnerabilities. But it’s always best to have the highest security level from the start.
  • Cloud security.
    Tools used to ensure cloud services security include, but aren’t limited to, Secure Interner Gateways (SIG), cloud-based unified threat management (UTM), and cloud access security broker (CASB).

How to hire an IT security services company: final tips.

How to Hire a Cyber Security Services Company: Other Factors That Matter

When hiring an IT security services company, you need to consider what they can do for you on a broader scale. For example, as a business, you often need to prove that your customers are well-protected. You can do it by displaying certificates from trusted security solutions integrated into your services. In addition, you can educate your clients about the data encryption methods you implement. The security company can provide you with all this.

But businesses dealing with more sensitive data or, for instance, participating in the tendering process need more advanced security verifications. In this case, you can have an IT security services company with an ISO/IEC 27001:2013 Information Security Certificate audit your business. This will allow you to use the internationally-recognized certificate as proof that your company is above reproach. Note that such an audit is a mandatory requirement for some contracts, especially with the government.

Are You Ready to Hire an IT Security Services Company?

You are ready to hire a cyber security services company whenever you even think about starting a business. If you already have a company of your own and no one is providing you with top-notch security services, you are at risk.

Contact Devtorium Information Security Department and arrange an audit right away!

We are an ISO 21007:2013-certified company. Our experts will conduct a detailed audit of all your security systems and protocols and provide a list of suggestions on how to protect your business in the best possible way.

How to See That a UI/UX Design Company Is Really Good

It might seem that choosing a UI/UX design company is straightforward. You just look at their portfolio, and if you like something, you hire them, right? That should be real simple.

However, as it usually is in life, hiring a truly reliable and talented UI/UX design services company isn’t quite that easy.

A portfolio is a significant factor in this process, but it’s not the only thing that marks a great designer. In fact, did you know that to be a high-class professional, a web designer must possess some very specific character traits? Only a few of them have to do with creative talent.

Any UI/UX design services provider must have those qualities in some measure. So if you want to hire a team that can help your business achieve outstanding results, keep reading to learn what you should be looking for.

5 Qualities to Look For in a UI/UX Design Company

An individual UI/UX designer should know their business instruments, such as Figma, Illustrator, and so on. In addition, they have to be creative and understand the trends in UI/UX design. But aside from these professional requirements, they need some personal qualities to fit into this job.

  • Optimism
  • Tenacity
  • Adaptability
  • Emotional intelligence
  • Curiosity
  • Empathy
  • Passion

These are character traits that UI/UX designers need to understand their clients and ‘see’ and share their vision.

Let’s be honest, this kind of creative job can be emotionally draining. So, tenacity, resilience, and adaptability are all qualities that will help the professional to do their job well. They have to emphasize with the client, so they can see the project ‘through their eyes’.

And on a larger scale, a UI/UX design company should also have these traits. However, in this case, the qualities to look for in UI/UX design services providers sound a bit different.

Qualities of a reliable and talented UI/UX design company.

Strong work ethic

Having a strong work ethic for a UI/UX design company means being ready to understand and solve the client’s problems no matter how hard the challenge might seem. Sometimes design discussions are wrought with conflict. Moreover, some people might not be responsible enough to consistently complete their work on time and maintain the desired quality.

Therefore, during the interview, the client needs to discuss things like ‘what’s your protocol for implementing design changes?’. Talking about such things and studying the company’s reviews will help you understand whether the team’s work ethic is good. You should also check out services like Clutch to get more feedback about the company’s services.

High level of UI/UX design company professionalism

No amount of creative talent can offset the lack of professional training for a UI/UX designer. Therefore, you always need to find out what skills the designers have.

Ask about the tools the company uses for work. A skilled UI/UX designer should be a master of multiple solutions.

For wireframes and prototypes, and mockups:

  • Figma
  • Sketch
  • InVision studio
  • Adobe XD
  • Axure
  • Proto.io
  • Framer
  • Marvel
  • Miro
  • FlowMapp
  • Balsamiq

For graphic assets, illustrations, and icons:

  • Adobe Photoshop
  • Adobe Illustrator

In addition, for documentation and presentations:

  • Google suite (Sheets, Docs, Slides)
  • Microsoft Office package (Excel, Word, PowerPoint)

Inquire about seeing samples of the professional’s work in some of these solutions.

Proactivity in everything

The best UI/UX design company should proactively communicate with the client. Let’s face it, the client isn’t a professional and might not know the latest trends and best practices. So, the designers should offer their ideas with examples and explanations of why precisely this way is the best for business.

Well-developed in problem solving

Many unexpected problems can occur with UI/UX design services. That’s why designers must work closely both with the client and developers. They should be proactive in finding solutions or the best way to visualize the ones provided by the development team.

Great at communication

Communication is a crucial skill for designers. In fact, soft skills outweigh hard skills in this profession. As a client, you should talk to the designer and evaluate whether your communication is indeed effective.

  • Does the designer understand your vision?
  • Can you discuss changes or complaints constructively?
  • Does the team understand the ideas you want to communicate the way you need them to?
  • Can you, from your side, understand the designer’s vision and reasoning behind it?

Finding a person that you really enjoy communicating with can be challenging. However, it’s always best to find the UI/UX design services company you just ‘click’ with.

Bottom Line: How to Hire the Best UI/UX Design Company

It might be surprising for some, but communication is the best way to hire a UI/UX design company. Of course, you should look at the designers’ portfolios and inquire about their experience working with your niche.

However, a truly great designer’s strength is thinking outside the box of niche-imposed cliches. So, having experience with multiple industries is a benefit instead of a drawback.

It’s communication that will show whether the company truly has your business’s best interests in mind and whether the team can and will bring your vision to life.

Let’s start with communication! Contact us to schedule a free consultation.

Devtorium SaaS Development Company Gained New Achievement from SuperbCompanies

As a SaaS development company, Devtorium has been working on our proprietary AI-powered platform Marquètte. We’ve been fascinated by the incredible opportunities the marketing software industry presents. So Marquètte is a product that aims to make top-grade marketing services more accessible to everyone. Now we can say that our efforts have been recognized. SuperbCompanies.com, a trusted portal that lists the best IT & marketing companies, included Devtorium in its Top Mobile App Marketing Companies rating for 2022.

We are very proud that Marquètte and Devtorium got this acknowledgment from a highly reputed IT ranking portal.

Devtorium keeps growing and expanding the list of services we offer beyond custom software product development. At the moment, our team includes highly qualified professionals that specialize in the following:

  • Custom Software Development
  • MVP/Product Development
  • Low-Code & No-Code
  • Cloud Migration Consulting
  • Software QA Testing & Automation
  • UI/UX Design
  • Data Science
  • Information Security Services
  • Mobile App Development
  • eCommerce                  
  • SaaS Development

We are working on expanding this list and, of course, developing Marquètte further. At the moment, this is a piece of AI content writing software that can help both professional copywriters and businesses that can’t afford to hire a full-time writer for their content marketing.

However, our plan as a SaaS development company includes expanding this platform to become an intelligent assistant to a business owner or entrepreneur. In the future. Marquètte will help conduct research, generate content, and make business decisions by offering data-powered opinions from AI.

How SaaS Development Company Devtorium Got on SuperbCompanies.com

SuperbCompanies is a service that helps clients find the best providers of IT services worldwide. Professionals working for SuperbCompanies have over ten years of experience, and they spend their days collecting, processing, and analyzing information about various IT service providers.

Their research is extensive as they study every service the company provides. It means that, for example, if the company offers custom mobile app development and UI/UX design, they will investigate both of these services separately. This way, SuperbCompanies can provide customers with the most accurate information about every IT business in their database.

They evaluate IT companies based on such factors as:

  • Quality
  • Market presence
  • Reliability
  • Experience
  • Portfolio
  • Professionalism
  • Customer service
  • Awards
  • Fair pricing
  • Proven customer feedback

Most importantly, SuperbCompanies only the companies that show a high and consistent growth rate. In addition, the research is ongoing, so information is reviewed and updated monthly.

Marquètte currently is Devtorium’s foremost marketing app, but we have plans for many more. We are proud to be recognized by SuperbCompanies. We hope to see more of our services in their Top rankings soon!

Why Invest in Fintech Software Development

Investing in fintech software development may be your shortest way to becoming a millionaire, as this market is growing by roughly 20% a year.

Are you wondering whether the global economic crisis will affect this growth? Or what type of fintech products is the best to invest in?

Today we are answering these and other questions regarding custom fintech solutions.

Fintech Software Development Benefits: Based on Industry Overview

According to data from Adroit Research, the size of the global fintech market has already exceeded $110 billion. It’s expected to be almost $700 billion by 2030 at the rate it’s growing. For business-minded people, that’s all the motivation needed to get into that market as soon as possible.

Of course, not all predictions turn out to be true. Moreover, some skeptics might notice (rightly so!) that the global economy is falling into a recession and that financial markets are volatile. In light of this, such a growth prediction seems too good to be true, right?

You are right. All these factors will definitely affect fintech, as well as every other market. However, some undeniable facts explain why fintech is necessary and will keep growing in demand. Therefore, even if the industry might not extend to $700 billion in a decade, it has an excellent chance of making it to $600 billion. Here’s why:

  • Fintech solutions help businesses reduce costs.
    It’s no secret that cost reduction is a priority for businesses in the current economic circumstances. Some types of fintech software can help manage funds more efficiently and cut costs in different areas of the company’s work. In fact, this specific direction of fintech software development is the most promising for investors.
  • Fintech software can improve risk management.
    Another way to save and safeguard funds for businesses and investors is through specialized fintech products that rely on data and predictive analytics. These custom fintech solutions can advise on the best decisions in volatile currency, crypto, and stock markets.
  • Fintech can facilitate and speed up many business processes.
    Fintech applications development for in-house use can produce solutions that will improve operational efficiency and promote automation.

Types of fintech software development you can invest in.

Fintech Software Development: Types and Ideas

To better understand whether fintech software development is worth investing your money in, you should know what exactly you can create. Below is a list of popular technologies that exist right now. However, if you have an original idea, it might turn into a goldmine.

  • Digital banking.
    Regular banks are trustworthy, but most of their transactions take too long. Digital banking uses various fintech approaches to solve this problem and make transactions secure, instantaneous, and affordable. Note that this type of fintech applications development includes not only digital banks but different variations of payment processing systems.
  • Cryptocurrency.
    Crypto is all the rage now, so custom fintech solutions that make use of this payment technology are getting more popular.
  • Accounting solutions.
    Small businesses and private entrepreneurs are the primary consumers of accounting apps. However, some high-level solutions can be attractive for enterprises as well. This type of fintech covers billing, payroll, invoicing, and other accounting software. In some ways, ERP solutions can also fall into this category, but their functionality is wider.
  • InsureTech.
    Fintech solutions that deal with insurance policies, pensions, and other similar payments are used to process applications and data. This software can make such services more personalized, fair, and reliable. Service providers can also use it for more effective data and document management. For example, insuretech can match doctors with patients, etc.
  • Lending and debt management apps.
    This type of fintech can help find the best loans. However, another idea for such fintech software development is to help people become more financially savvy and manage their personal or business debt.

If you are looking for more inspiration about apps you can invest in, check out our post about AI-powered app ideas.

In Conclusion: Who Should Invest in Fintech Software Development

Even with an untrained eye, it’s easy to see that fintech software development has a lot of investment potential right now. These solutions are versatile, and the demand for high-quality multifunctional cross-platform products is growing.

The niche is filling up with solutions fast, but there is still room for higher-quality specialized products. So if this is the kind of software you want to invest in, set up a free consultation with our developers and let’s talk!

25 Innovative Ideas for AI Mobile App Development for Startups

Do you think that AI mobile app development is a thing of the future? Well, you are wrong because this ‘future’ has been around for a while. In fact, those who strive to get ahead of the curve have launched dozens of AI-powered mobile apps already.

Admittedly, some of them are pretty bad and have minimal functionality. But they are raking up hefty sums for their owners regardless of any shortcomings. Moreover, the niche is filling up with competition rapidly.

So, what does it mean for you?

It means that if you want to make it in any market today, employing custom mobile app development services is a must. Therefore, a stellar application idea is your key to success.

Check out our list of the hottest ideas we built with the help of our AI-powered research tool Marquètte.

AI Mobile App Development & Other Great App Ideas for You

Mobile application development solutions available today allow one to create some truly incredible things. However, if you want to start a successful business with your app, you need to consider many things.

The mobile app development industry is highly lucrative, in general. Moreover, it’s growing even more so as the level of smartphone penetration increases. Already, nearly 6.6 billion people on the planet have smartphones. Within the next few years, it’s expected that everyone will have one. In addition, custom mobile app development services are evolving rapidly. Therefore, the number and functionality of apps that can fulfill a wide range of needs are also growing. However, this niche is still nascent, which means you can achieve great results if you launch a fantastic solution.

That said, before you can dive into end-to-end application development, you need to come up with a great app idea.

In order to do that, you’ll need to research the market and learn what’s already there. Then, if your idea is unique, your next step is understanding your target audience. Finally, you need to answer the question of whether people actually need the thing you want to offer.

In case there are apps similar to your idea available already, do not despair! You can still rock in this particular niche.

The first thing you have to do is to study those solutions. Focus on customer reviews and see what users complain about. Then, make a list of pros and cons for each of your potential competitors’ products. Finally, expand your idea to create a blueprint of an app that will stand out and have none of the issues others have.

But if you are struggling to come up with original ideas, look below. We’ve prepared a list of apps sure to be in high demand.

AI Mobile App Development for Fitness & Health

fitness apps work-from-home, carpool, using AI mobile app development for mental health treatment

  •  AI-Based fitness app for WFH

The experience of major lockdowns was enough for about 97% of workers to state that they don’t want to return to the office full-time. So, WFH (work from home) is becoming the norm in our world. However, there are quite a few issues associated with it. One of those is that people might not get enough exercise. Helping them remain healthy while working from home is a fantastic way to apply mobile app development solutions. You have a lot of room for creativity here. For example, you can combine a calorie calculator with a fitness app that offers workout guidelines and a built-in personal assistant to provide healthy lifestyle tips.

  • AI personal trainer app

Another idea is to make an advanced AI-based app that will act as a personal trainer. It will have to develop workouts based on the user’s constitution, lifestyle, etc. This app can use the data collected by smart devices, like fitness bracelets. In addition, it can use a video feed to assess your form and advise how to correct your pose and exert force. More importantly, it can provide feedback by analyzing your performance. It can be beneficial for regular users and as software for professional athletes.

AI mobile app development AR healthcare apps, vet help apps, live commerce

  • AR and VR-powered mental healthcare apps

AR and VR tech can be used not only for entertainment purposes. The capabilities of this technology are immense, especially when combined with AI and leading medical experts. Already there are VR solutions that help people suffering from severe PTSD and other mental health issues. AR technology also can be used for mental treatments and overall health monitoring. All in all, if you want your app to truly make the world a better place, combine your efforts with medical researchers. You might create a product that will literally save lives.

  • Telemedicine apps for vets

Speaking of life-saving apps, telemedicine is hardly new. Multiple solutions of this type already make healthcare services more accessible in many countries. However, veterinary medicine is lagging behind. And you might be the one to change that. Think about how you can use AI mobile app development services to help vets reach patients in remote rural areas. Even launching a chatbot that offers basic veterinary advice can make a massive difference for people and animals.

  •  AI-based emotion-tracking apps

If you want to create something that will help people, consider using AI mobile app development services to make an emotion-tracking solution. You can use current fitness trackers as a base for your product. But think about how you can use AI tech and possibly create more advanced sensors to track emotions. This solution can be invaluable for mental health monitoring and therapy apps. It can also be a great help to people who struggle with a variety of psychological and physical disorders. Study research and current technology in the healthcare industry and talk to doctors and scientists who work with tech innovations. You might be able to create incredible things together. Most importantly, these apps have the potential to save lives and improve the quality of life for people with chronic illnesses.

AI mobile app development idea face animation apps

AI Mobile App Development for Fun

  • AI-based geo-tracking app

One way to implement the power of an AI mobile app development team is to create an AI-powered geo-tracking app for travelers. Basically, this app will be the user’s virtual guide. First, it will use geo-tracking technology and AI-powered data analytics to find businesses and exciting sights in the area based on the user’s request. Then, it will essentially generate a route and itinerary for the trip.

  • AI face animator apps

Face animator apps can be a source of endless fun. These solutions enable users to avatarify any image. And when combined with good custom mobile app development services, such a product can become very entertaining. You can help people animate pictures of their friends or celebrities and create unique memes, clips, etc. But be sure to consult a top-notch legal expert to protect you from any issues and lawsuits.

  • AR games

If your main goal for dabbling into custom mobile app development services is to get some profit fast, AR games might be the best choice. This niche exploded with Pokemon Go’s launch, which became a sensation overnight. Years down the road, this game is still extremely popular and growing. It inspired dozens of similar products, but none have managed to topple the Pokemon champion. So now might be your chance!

voice-only chat app, fitness apps, eLearning, AI mobile app development for online learning

  • 3D avatars for social apps

Speaking of animated avatars, if making AI-driven moving pictures of real people isn’t your thing, consider applying this idea to 3D models. Making 3D animated avatars for social media and messaging apps is an interesting choice. It’s also an excellent opportunity for AI mobile app development. You can make these avatars to really show emotion, which is a fantastic feature for messaging. In addition, consider creating your own messaging app with this type of avatar embedded by default. But be sure to make them customizable to some extent to make them more fun for users. Personalization rules the day now!

  •  Live video streaming apps

Live streaming video is more popular than ever. But live-streaming platforms, even the giant Twitch, are having problems with both streamers and audiences. Therefore, even though there are dozens of video streaming solutions available, this niche is hot. So, combining your creativity and custom mobile app development services might help you create the next big hit. However, you’ll need to focus on market research first. This way, you can identify weaknesses in the existing solutions. Only then you’ll be able to create an app with the potential to become a huge success.

  •  Voice-only messenger apps

People often choose to use voice-operated devices, whether it’s out of a desire for convenience or disability. Now, imagine what a hit a 100% voice-based messenger app could be. Of course, you’ll need the assistance of an excellent AI mobile app development company to make this idea a reality. However, if you manage to create a truly efficient and bug-free solution, you might become the next Mark Zuckerberg. In addition, remember that smartphone technology evolves fast as well. So, the things that these devices can do in the future will expand the number of innovative solutions you can create for them.

AI Mobile App Development for Learning & Working with Information

AI mobile app development ideas for working with information

  •  AI-based news apps

Integrating AI into a news app can produce spectacular results. It can help personalize the news feed for users managing the flow of information we are all surrounded by. Such an app can be an invaluable aid for executives. It’s because they must be on top of all global news to make decisions that affect their corporations and thousands of people’s lives.

  •  AI-powered language learning apps

Creating a language learning solution is one of the most excellent applications of AI mobile app development. Artificial intelligence technology is a fantastic tool because AI can customize the existing program. It means that the app can be personalized for the user based on their progress. Furthermore, the AI will assess your performance and offer exercises and tasks that will help the user achieve the best results.

  •  AI-driven weather forecast app

Accurate weather forecasts seem to be a thing of legend. Legends that AI can help make a reality. Already forecasters are using machine learning technology in their work. However, there is still a big empty niche for reliable weather forecasting apps for travelers.

  •  eLearning apps

The eLearning industry has been growing fast, even before the pandemic. However, the lockdown period propelled it further. As of now, the US eLearning sector is predicted to grow by nearly $13 billion by 2024. Learning from home also remains a significant concern as there is a risk of more lockdowns in the future. All in all now is the time to start developing various eLearning solutions. Using AI mobile app development will be excellent for versatile educational apps as AI can help reduce teachers’ workload. Such apps can grade work or teach specific skills.

  •  Virtual classrooms

Another idea to explore with AI mobile app development is creating a virtual classroom app. In this case, your main goal will be to make sure that online interactions of the class are as efficient as they could be offline. However, if you think about it, you can see how sharing a virtual classroom can be even more convenient. In particular, think of all the opportunities for media sharing and use that the Internet offers. In addition, a clever application of this kind might help schools that don’t have the budget for advanced gadgets in physical classrooms.

  •  Virtual assistant apps

The true potential of AI mobile app development can be realized through the creation of virtual assistant apps. You have plenty of routes to explore in this niche. You can stick with simple everyday tasks and develop a solution that will help people with them. For example, create a basic technology guide for those who aren’t tech-savvy. Think about what people struggle with in their daily lives and how the current capabilities of AI can assist them.

  •  Content generation & research app

Students need to write essays and research many different topics. So an AI-powered platform that can help with research and content generation is sure to be a hit. But, of course, AI cannot write as well as a human. So, any essay generated by tech needs to be edited thoroughly. However, it can certainly find, process, and manage information much better than any student. So, overall, an AI mobile app development can produce a fantastic essay-writing aid.

  •  AI-powered data extraction apps

One more way to use AI mobile app development is to create a solution that will extract data from various sources. Then, the AI will process this data to offer actionable insights to the user. The complexity of the tasks can vary from answering basic questions about fashion to building business growth strategies. But bear in mind that this product won’t be easy to make. Machine learning takes time and resources to actually learn to the point where an AI works flawlessly. Unfortunately, it also takes a lot of resources. Therefore, be prepared that this is going to be a massive project that requires investors.

AI Mobile App Development for Business & More

AI mobile app development for business, HR, and logistics.

  •  AI-driven chatbot apps

Chatbots are the most popular application of AI mobile app development today. It’s because they have dozens of uses for business. Moreover, you can still invent many useful applications of AI-powered chatbot apps. They can teach, guide, and above all, provide customer service. These apps aren’t new, but the niche still needs better technology, more advanced options, and better “intelligence” components.

  •  AI logistics optimization

Geo-tracking AI mobile app development can have an excellent implementation for logistics. This solution can help businesses analyze traffic and build the most efficient routes. It can also collect and process relevant data to assess profitability and develop better logistics strategies for business growth. The result is improved operational efficiency. Note that transportation businesses and enterprises can use this app. But it’s also a good idea for mobile app development for startups. Such a startup would be able to provide analytics and advisory services to those same enterprises.

  •  Live commerce apps

One of the more profitable ways to use mobile application development solutions is to get on with the live commerce trend. It’s currently on the rise, riding the coattails of the great eCommerce boom brought by the pandemic. The idea of live commerce is to make the online shopping experience as ‘live’ as possible. You can play around with this idea when working on end-to-end application development. For example, you can create an app that will work from the seller’s side. Basically, it will add a feature to interact with the sales assistant in a brick-a-mortar store through a video chat of some kind. But you can also start working from the buyer’s angle. Try to create a solution that will allow people to explore the stores in real time while sitting comfortably at home. The potential in this niche is vast, so be creative!

  •  Warranty organizer/management apps

There are about 10 electronic devices in an average household today. This number is constantly growing as tech becomes more affordable. And each of these devices, as well as any gadgets people are also using, has a warranty. Keeping track of all the warranties one has can be pretty tricky. But it’s necessary as using this service can save people hundreds of dollars. Therefore, using mobile app development solutions to create an efficient warranty management app can turn into a highly profitable idea. Consider partnering with companies that offer extended warranty services. You might develop some great offers together and become a sensation in this niche. In fact, it might be possible to make this business a global success.

  •  Carpool apps

The success of Uber might be impossible to beat. And there are plenty of other businesses using a similar model now. However, carpooling is not yet well-developed as an organized business. So, this is your chance. AI mobile app development will be most helpful here. You can implement the power of AI to find the best matches and manage large volumes of requests. All in all, the success of this business will depend on the quality of software your enterprise mobile app development company can deliver. Be sure to consult some logistics experts about developing a plan for this kind of app. You will also need to consider the demand for carpools. In fact, think about starting small and developing an app for your local community/school/college/etc.

  •  AI-powered HR & recruiting apps

HR specialists and recruiters have to do a lot of mind-numbing routine tasks in their work. Sorting through surveys and reports, as well as analyzing CVs and job applications, are highly time-consuming tasks. AI can handle them better and much fast. In addition, AI mobile app development, when applied to HR, can eliminate all bias and human errors. So, this kind of app can boost Human Resources and Recruiting departments’ productivity on every level.

AI mobile app development ideas for startups.

AI Mobile App Development Challenges & How to Overcome Them

End-to-end application development is no easy task, and coming up with an awesome idea is just the first step. The success of the following steps will depend on your collaboration with a mobile app development company. Therefore, it’s crucial to find a dev team that will be able to understand your vision and work in tune with you.

The main challenges of AI mobile app development for startups are the lack of funds and technical limitations. Therefore, your priority is to find a team with the technical expertise to create the exact thing you need. That’s why looking for people with years of experience and skills gained from working on diverse projects is essential. This kind of people will be able to offer insights on how your idea can be improved and expanded to create an even greater product.

Regarding the budget, it’s important to understand your limitations. But you also need to look for financing opportunities. For example, start with creating a limited version of your ideal app. Then, take it to investors with a proposal.

It will be easier to make potential investors interested in your product when you have an actual product to show off. Moreover, you can launch this app as an alpha version so it can start generating income.

Note that you can even launch it as a free version, which will still work for you. This way, your app will generate awareness, and you can start working on digital marketing for your app.

Meanwhile, your development team should also be able to help. At Devtorium, we always offer our clients several plans to maximize the cost-efficiency of their mobile application development solutions. The trick here is to be willing to do the work needed to create maximum value for every dollar. If you are interested to learn more, contact us anytime!

6 Types of AI Solutions for Business to Use Today

AI solutions for business are becoming more popular by the day. As a whole, artificial intelligence is slowly making its way to all spheres of our lives. AI opens many doors to options and possibilities that no one could imagine a few years ago.

As a business owner, keeping up with the latest technologies is crucial, especially if they can affect you directly. With that in mind, we want to discuss what artificial intelligence can do for your business.

Now is your chance to use incredible opportunities that come with AI and get one step ahead of your competition.

Run Customer Support with AI Solutions for Business

The path to happy customers includes giving them all the information they need when they need it. This requires making top-grade customer support a part of your business strategy.

The most common customer support channels include:

  • Email support
  • Website forms
  • Call center
  • Live chat

AI solutions for business open another option – an AI-powered chatbot. It’s one of the popular AI-powered apps for companies that don’t have enough employees to support live chat. A chatbot will ask relevant questions and provide necessary information to your clients. However, it’s essential to include other means of contact if the chatbot doesn’t answer a customer’s question.

AI-Powered Platform for Marketing and Content Generation

Blogging is one of the best strategies for attracting customers to your website. Everyone needs free information, and articles are the best way to provide it. Furthermore, through blogging, you also have a chance to educate your readers.

Even though this strategy is efficient, finding quality writers is not the easiest thing to do. Writing requires maintaining constant discipline and inspiration. If you have been running your blog for a long time, you might need help with both.

We now have an AI-powered platform for creating content. It’s a fantastic application of AI solutions for business. It allows you to speed up your research by providing ideas and mockups of relevant content. It can be helpful to startups, freelance writers, marketing agencies, and small, medium, and enterprise-level companies.

AI Solutions for Business SEO Boost

There’s an additional benefit of the AI content generator mentioned in the previous section. Besides providing new writing ideas, it balances SEO with quality content. Even though both categories are different, managing to get them on the same level is crucial.

Doing SEO audits and content optimization is always a struggle. It requires lots of time and hard work, but it is a crucial step.

An AI content generator can be used for creating text that you can further optimize with keywords for search engines. This is massive because it can also reduce the time necessary for SEO research.

AI solutions for business you can use in real life.

AI Recognition Solutions

Another fantastic implementation of artificial intelligence is AI-based recognition software. Using computer vision technology, AI can recognize images, objects, and even faces. It’s the next level in the security industry and other sectors like administration, design, etc.

With facial recognition software, you can improve the security of your company building by installing cameras at entrances. In addition, the software keeps track of employees that come and go and can pull up their profiles whenever you need them.

Today, apps can recognize text input and convert it into an image. While this is a nightmare for web and graphic designers, it is one of the fantastic AI solutions for business. This technology helps companies save money on web design and use AI to generate logos or banners for marketing.

AI Solutions for Business in the IoT Sphere

IoT, or the Internet of Things, is a network that connects physical objects with sensors and software. It allows us to bring almost everything in our space online. 

IoT technology improves operations management, cost-effectiveness, and many other business aspects. With the integration of AI, the IoT network can be fully controlled by software. As a result, business automation improves drastically. Moreover, IoT enables you to cut production and management costs.

In addition, IoT affects data management and analysis. For example, you can use the network to collect information and analyze your business performance on a new level.

AI Solutions for Business Recruitment and HR

Another area in which AI has a significant influence is Human Resources management. It is the best way to modernize the recruitment process and improve business operations in the HR and Payroll departments. Even though both departments are crucial for any line of business, they are often neglected regarding technological improvements.  It can change by implementing AI solutions for business.

For example, AI can improve the quality of the hiring process. It can analyze candidates’ CVs and provide suggestions for the best matches.

It also can play a significant role in the existing employees’ performance assessment. This tech will calculate the efficiency and productivity of all employees. You can use this data to motivate and guide them to better results.

On top of that, AI saves time for HR professionals. Performance assessment usually demands a lot of manual work. By using AI, your HR team can do their jobs much faster. In addition, it reduces human error.

Finally, a considerable advantage of AI is that it removes unprejudiced decisions. This smart software is fueled by logic and always delivers the best results without playing favorites.

Bottom Line: AI Solutions for Business Explained

The examples we provided are just a few of the most valuable AI solutions for business. There are many other things artificial intelligence can do. Now that you understand the benefits and the need for AI, it is vital to figure out the best way to use it for your company’s needs. The future in successful business operations lies here. Keep in mind that your competitors are moving in the same direction. With that in mind, do not wait long to implement AI into your business processes, and always watch out for new software. Start today so that you can take the top spot in the future! Best of luck!

IT Security Services: Tips for Keeping Your Workplace Safe Online

If IT security services aren’t one of the leading chapters in your budget, you’re making an enormous mistake. TechTarget aggregated some cyber security statistics that one is guaranteed to lose sleep over. For example, the predicted cost of cybercrime is estimated to reach $10.5 trillion by 2025. The number of security attacks grew by 31% in 2020-2021, and it keeps increasing. Moreover, it takes data security teams almost a year (287 days on average) to detect the breach.

Now, consider that data and imagine how much your business can lose to a serious cyber attack.

Is it too terrifying to even think about?

That’s why investing in a reliable cyber security services company is a must. However, there are also some easy steps you can take to increase information security in the workplace right now.

Build Strong Defenses Relying on Trusted IT Security Services

All personal gadgets, company laptops, or any other tech that can be an entry point for a cyber attack must have strong defenses. You can build them by setting high security standards. Remember to cover both the equipment located in the workplace and the tech used by employees to work from home.

Basic protections recommended by a cyber security services company include:

  • Protect both devices and accounts with strong passwords.
  • Use a trusted and tested password manager.
  • Ensure your employees don’t set the same password for several accounts.
  • Use two-step authentication wherever possible.
  • Keep all software, including operating systems, up to date on all devices.
  • Invest in top-grade firewalls and anti-virus software for all company-issued computers, smartphones, laptops, and tablets.
  • Use only verified secure cloud storage and collaboration tools within your company.
  • Use a high-quality VPN.
  • Make sure your networks are secure at all times.

Most importantly, you should perform a regular information security assessment to check for possible breaches. You also must develop efficient processes that monitor adherence to your security standards and protocols.

How to protect your business with IT security services.

Provide Your Employees with IT Security Services Training

At least partially compromised credentials cause about 20% of all data breaches. Therefore, even hiring the best cyber security services company cannot protect you entirely unless your workforce is well-educated.

It means training, training, and more training!

First, you have to develop security protocols that all employees must follow. Next, you must initiate regular training to educate everyone on the best practices of staying safe online. In addition, you must conduct an information security assessment regularly to ensure that all employees follow the rules.

This education is also vital to ensure that everyone in your workforce knows how to secure their personal devices. If they work from home or connect to the company’s network while in the office, their lack of personal security will be a considerable risk factor for your business.

Moreover, this training must be a compulsory part of the onboarding process. You have to make sure that everyone in your company understands the importance of keeping all devices secure. You might also consider specialized ethics training for people handling customer data.

Teach your employees everything from point one of this article. Also, add the training on things to avoid, for example:

  • Sharing sensitive information online. This includes training in how to spot a shady web page or, for instance, a suspicious signup request.
  • Clicking on links you aren’t 100% sure about. Any links and attachments in emails and messengers should be treated with suspicion. The same goes for buttons and links in popups.
  • Falling for email scams and phishing messages. One needs to always look out for things like misspellings, irrelevant text, or offers that are too good to be true.

Most importantly, you must repeat these trainings regularly.

Keep your employees educated about the best IT security services.

Utilize Multiple IT Security Measures

You must know that IT security services are not only digital. Therefore, your business’ security needs to consider more than firewalls, antiviruses, and good passwords. You also should invest in security badges and monitoring equipment. Make sure no one can access your building and important data without at least two-factor authorization.

Also, you should take careful inventory of all your hardware and software. It must be a part of your information security assessment. When you have the complete inventory, set up processes to track all hardware and software within your organization. Don’t forget to install appropriate monitoring software on devices your employees use to work from home.

Finally, never discard the importance of limited access to sensitive data and areas. Implementing a zero-trust policy in your approach to cyber security might be best.

Bottom Line: Invest in the Best IT Security Services for the Best Future

Installing the right protective software and hardware, as well as providing online security education are integral parts of keeping your business safe. You can see plenty of examples of businesses losing billions of dollars because of a seemingly minor security breach or even a disgruntled employee. So, you really can’t afford to have any weakness in your online and offline defenses.

To cover all your bases, you need to hire an experienced and certified cyber security services company. At Devtorium, we have an ISO 27001:2013 certified cyber security department that can conduct a thorough information security assessment and provide you with a comprehensive list of recommendations on how to keep your business safe. Contact us right now to set up a free consultation!

It’s not All Devs: How PMs Keep Software Product Development on Track

There’s a common misconception that devs are the only people involved in the software product development process. However, that’s far from the truth. Creating and launching a product requires input from a wide range of specialists. Project Managers should take the place of pride among them. But they are downright criminally undervalued.

In our humble opinion, Project Managers, or PMs as we call them, are magicians. They often hold the entire project together and ensure everything stays on track. They are the ones who settle all the miscommunication issues and even battles of wills between clients and devs. But above all, PMs articulate the client’s requirements in a way that developers can understand.

Devtorium has an extensive Project Management department comprised of extraordinary people. Today we talked to them about their profession so you could learn what it’s like to be a PM from PMs’ own words.

What PM does for outsourced software product development.

Victor Savinov, Senior PM/Delivery Manager: What Does a PM Do During Software Product Development?

We decided to start our interviews with Victor, a senior PM with years of experience in outsourced software product development. Victor can find humor in everything and can bring under control even the most difficult situations.

What does a PM do during software development?

Nothing 😁 Well, at least, it may look like that at first glance. Especially when you, as a PM, are utterly exhausted after another work day during which you have resolved dozens of issues. However, you have nothing to show as a result of all that work. There’s nothing tangible, at least.

Nowadays, PM’s work is not about paperwork, reports, or following a well-prepared plan. It’s more about interactions with people, quick response to changes, coaching, and maintaining a healthy, happy, and highly motivated team. Meanwhile, you also keep the customer satisfied by delivering a high-quality, valuable product.

What is the most challenging part of your job?

To maintain a high level of quality while balancing the budget, time, and scope (see PM Triangle). At the same time, I also need to keep up a healthy pace and save my team from burnout and exhaustion.

How do you handle troublesome clients who can’t explain what they want?

It’s an absolutely normal situation when a client isn’t a professional Product Owner. It can be challenging for them sometimes to express what they really need in terms of software product development. We can use quite a few techniques that can help gather product requirements. I usually suggest starting with visualization and using analogies to explain one’s concept or idea. A piece of paper and pencil are extremely useful when you’re not sure where to start😉

What do you do when a developer fails?

Well, first off, no finger-pointing! Instead, we should embrace a culture of collective commitment to improvement as a team and measure our successes and failures. Then we look at what went wrong and how we can do better next time. The whole point is to focus not on the failure but on what can help you move forward.

Can an IT project survive without a PM?

Sure! The only question is how successful the project will be. What will be the quality of that survival? How well-informed will the key stakeholders be? Who will manage risks and deadlines? What about budget and costs?

We can actually eliminate any role in a project. First, however, we must ensure all essential responsibilities and activities that the ‘role’ manages are reassigned to other people.

How can a PM impact the overall software product development process?

A PM/SM/Agile Coach is often a bridge between the business and engineering, stakeholders and developers or operations, or customers and providers facilitating their interaction. Although a PM is a composite role, it can sometimes coordinate the majority of the vital aspects of the organization. This includes budget, resources, staffing, costs, deadlines, risks, and quality. Taking that into account, it’s pretty difficult to overestimate a PM’s impact, whether positive or negative.

What is project manager's role in software product development.

Diana Novytska, Strong Junior Project Coordinator: PM’s Role in the Software Creation Process

Diana is only growing into her role as a Project Coordinator, but she is doing so with style and success. Her gentle nature might make it both easier and more challenging for her to manage complex communications within teams. However, no one can argue her reliability and dedication to making every project run smoothly to completion.

What does a PM do during software development?

A PM is the person who organizes the whole process by starting from the idea of the future project/product to its realization and support. It means that communications between customers and the team, development planning, and solving various problems are all PM’s duties. In reality, it’s only a small list of a PM’s responsibilities.

What is the most challenging part of your job?

For me personally, it’s being a good leader and having strong ‘soft skills’.

How do you handle troublesome clients who can’t explain what they want?

The secret here is asking the right questions related to his/her idea, time limits, and expectations.

What do you do when a developer fails?

We are all only people, not robots. So, we will discuss the cause of this failure and how to resolve it. Then, I just wait to check the fixed result.

Can an IT project survive without a PM?

This is a good question. Every role in the development team is very important, including a PM’s role. Without a PM, other team members should cover his/her responsibilities. Therefore, their workload increases above their individual responsibilities. As a result, the lack of a PM impacts the overall quality of work.

How can a PM impact the overall project?

A well-organized workflow, easy communication scheme, and quick resolution of unexpected issues are markers of a PM’s positive impact.

How a project manager impacts software product development process.

Artem Levenko, Middle Project Manager: What a PM Does for Outsourced Software Product Development

Artem is new to Devtorium but not new to being a Project Manager. He is highly efficient in his approach and makes every project run like clockwork.

What does a PM do during software development?

The role of a Project Manager in the software product development process encompasses a lot of different activities. The responsibilities may vary depending on a particular project. However, to put it simply, PM’s work includes:

  • Managing stakeholders
  • Collecting and analyzing requirements
  • Setting tasks for the team
  • Coordinating work processes
  • Monitoring progress
  • Ensuring that the project stays within time, budget, quality requirements, and according to scope

What is the most challenging part of your job?

For me, the hardest part of the job is to keep everything in focus and not miss anything. Also, it can be hard to make sure that neither stakeholders nor the team’s (company’s) interests are neglected.

How do you handle troublesome clients who can’t explain what they want?

I always try to get to the bottom of the situation by asking them pointed and specific questions about their requirements and needs. I do everything possible to make sure there is no room for misunderstanding and misinterpretation.

What do you do when a developer fails?

When a developer fails, I usually try to discuss the situation with them directly so that we can find the reason. Then, together, we work out steps of action to improve the situation.

Can an IT project survive without a PM?

I believe an IT project can literally “survive”. However, it will be at a high risk of failure on all parts of the PM triangle. In addition, it likely won’t meet the stakeholders’ expectations.

How can a PM impact the overall software product development project?

A PM can constantly work with the team so that the team stays productive and motivated. Also, we keep up transparent communication with clients to make sure their needs are satisfied. Also, we constantly try to find bottlenecks and improve processes, which will benefit the project’s success.

What project manager does as part of software development.

Anton Shpak, Junior Project Manager: PM’s Outlook on the Software Product Development Process

Anton is a PM who is not afraid of challenges. He is full of energy to resolve any issue and always strives to get to the button of it. He works closely with clients to help create products that meet their exact requirements.

What does a PM do during software development?

He must ensure that the customer is satisfied. In my opinion, it’s the most important thing. More specifically, the PM makes sure that everything is done as promised.

What is the most challenging part of your job?

Doing tasks that you don’t believe in when you don’t understand why you have to do them at all. However, that issue probably isn’t exclusive to PMs. Speaking of PM’s duties, the biggest challenge is not having complete information about the project. The less information PMs have, the less effective they are.

How do you handle troublesome clients who can’t explain what they want?

This is where you have to make assumptions and clarify whether you’re assuming correctly. Then, step by step, we’ll find out what the exact requirements are.

What do you do when a developer fails?

It depends on the situation. First, you can determine whether or not some extra time will help and how much is needed. If a little more time solves everything, then the developer continues to work on the problem. If the developer feels that it won’t work, we ask colleagues with more experience for assistance or brainstorm how to solve the problem with the team.

Can an IT project survive without a PM?

Of course, it can. However, the project manager’s role must still be performed by someone. In many cases, it falls to the main developer in the team. Sadly, in these situations, the person might get frustrated because they are doing so much extra work. Sometimes they might get angry and leave the project entirely.

How can a PM impact the software project development process?

I feel it’s important to note that a bad PM might ruin a project. However, we can help developers solve problems faster. Being the main contact point for the client, we can protect the project and the team. We do it by communicating to clients what’s happening now, why it is needed, and when it will be over. We do it in a language that a non-developer person can understand, which is key to avoiding conflicts and miscommunications.

What it's like to be a project manager for IT.

Kateryna Mazur, Middle Project Manager: Being a PM Can Be Like Herding Cats

Kateryna is a very experienced Project Manager. She worked with a versatile selection of projects and aced many different challenges. Due to this experience, she can handle any task and bring the software product development process in order in any circumstances.

What does a PM do during software development?

Sometimes our work is similar to kindergarten teachers who need to corral a group of unruly kids. It’s because clients and developers often suffer from miscommunication issues. The PM’s duty is to be the bridge between them to ensure that everyone is satisfied and the development process runs smoothly.

What is the most challenging part of your job?

Personally, the hardest part of my job is to stop working. You get used to working with time differences in the outsourced software product development industry. However, I find it hard to stick to my schedule and NOT answer emails at all times of day and night. It’s critical to draw a firm line between work and personal life.

How do you handle troublesome clients who can’t explain what they want?

When working with clients, I document absolutely everything. We discuss their ideas in detail, and I ask as many questions as needed. I also explain risks and maintain clear lines of communication to ensure all requests, risks, and adjustments are well-documented.

What do you do when a developer fails?

I’ve had my share of issues caused by irresponsible devs in my career. In this case, I believe that the most important thing is to warn the client as early as possible that something is going wrong. It’s imperative to be absolutely transparent and explain the situation, as well as offer several solutions. All in all, I do my best to smooth out the situation while being completely honest.

On the developer’s side, I talk to them to find out what caused the issue and how we can resolve it. I analyze the entire case in detail to prevent this from repeating.

Can an IT project survive without a PM?

Yes, it can. But it’s only if the whole software product development process and team-client communications are set.

How can a PM impact the software project development process?

A PM connects every person involved in the project and manages all processes to ensure everything runs smoothly. It’s a critical role because no project can succeed without efficient organization.

Project Manager’s Role Is Crucial for Outsourced Software Product Development

Being a Project Manager can be hard, but all PMs we interviewed agree that it’s extremely rewarding. Most importantly, it’s a non-developer role that has a huge impact on the success of the software product.

Software development is a complex process, and communication is key to it. So, Project Managers’ role is huge, and we value our PMs greatly. An efficient PM department with high quality standards is definitely one of the important elements of our and, therefore, our clients’ success.

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