AI development Archives

Generative AI Comparison: Best AI Models Available in 2024

Posted on September 5, 2024September 5, 2024 by mkoftielieva

AI is a revolutionary technology, and its rapid growth is why you need some generative AI comparison sources right now. This tech has spread and evolved so fast that it’s hard to understand exactly what the solutions available on the market are capable of. Despite having some similar functionality, generative AI tools differ quite a bit. So, read on to learn the best time to use each top AI model.

Who Needs This Generative AI Comparison Guide?

If you use the Internet today, you will benefit from reading this simple guide on AI model comparison. This technology is quickly spreading to different areas of our daily and, most of all, professional lives. Therefore, knowing which AI tool to use and when is key to staying ahead.

There are numerous areas of business where you can implement AI, so you will definitely find ways to use this technology to boost your outcomes.

Today, the market provides a variety of large language models (LLMs). Each of them has different tools and capabilities. Some are best used for coding only, while others perform exceptionally well in creative tasks. As a result, it’s pretty confusing and complicated to pick the right AI tools for your purposes. That’s why Devtorium R&D experts prepared this short guide on four of the most effective LLMs and their best use cases.

Comparison of Generative AI Tools: Benefits and Uses

ChatGPT

ChatGPT stands for “Chat Generative Pretrained Transformer.” OpenAI developed this LLM and currently offers three models: GPT-3.5, GPT-4, and GPT-4o.

Chat GPT-3.5 is a free version that anyone can access. However, it has many limitations, like no image input or complex task processing.
Chat GPT-4 is a $20/month subscription version designed for professional use. The model has excellent contextual understanding and creative reasoning. Among its drawbacks is slower task processing speed due to model complexity.
Chat GPT-4o (or ChatGPT-4 Turbo) is a brand-new version of ChatGPT-4 that offers similar capabilities but is cost-efficient and speed-optimized. This tool has free and paid plans with varying limits. Also, among its inputs can be text, images, audio, and video. Even though GPT-4o has a bit worse context retention than Chat GPT-4, this model still balances exceptional outputs with processing speed.

Best ChatGPT applications:

Cost-effective solution
For budget-conscious projects, models like ChatGPT-4o offer a balance between performance and affordability.
Hard prompts
Advanced versions like ChatGPT-4o would be effective if complex or nuanced responses are necessary. Moreover, according to the LMSYS Chatbot Arena Leaderboard, the best hard prompt performance out of 126 AI models shows ChatGPT-4o.
Longer queries
ChatGPT excels at understanding context and coherence across extended conversations, making it ideal for in-depth discussions or multi-step tasks.
Versatile applications
From creative writing to code generation, ChatGPT developed its available functions evenly.

Claude

Not a common name in most AI comparison guides, Claude is a family of AI language models developed by Anthropic. These LLMs focus on providing safe AI interactions. Claude 3 Haiku, Claude 3 Opus, and Claude 3.5 Sonnet are among the models currently available to general users.

Claude 3 Haiku has the highest response time of all Anthropic models. It’s ideal for concise prompts and fast tasks. It’s also more affordable compared to others. However, it has limited creative capabilities and contextual understanding. It’s best suited for mobile application chatbots and instant messaging.
Claude 3 Opus is a mid-range AI tool with moderately fast latency. It balances creativity and accuracy, offering strong contextual retention and versatility.
Claude 3.5 Sonnet is the first release in the forthcoming Claude 3.5 model family. It’s one of the most advanced Claude models at the moment. This model is outperforming competitors in different spheres. However, it meets the same problem as Chat GPT-4: slower workflow speed due to more complex processing for richer output. Claude 3.5 Sonnet is now free on Claude.ai, while Claude Pro and Team plan subscribers can access it with significantly higher rate limits.

Best cases to use Claude:

Code generation
Claude 3.5 Sonnet generates optimal, almost bug-free code across 20+ languages, optimizing for project-specific needs and best practices. Also, according to the LMSYS Leaderboard, Claude 3.5 Sonnet is the best coding and math task-solving AI today.
Visuals analysis
Claude 3.5 Sonnet can analyze images, documents, and PDFs, extracting essential information for diverse tasks. It’s free with basic features, but paid plans offer enhanced capabilities and higher usage limits.
Ethical AI applications
Every Anthropic’s model is built on nuanced AI principles, prioritizing safety. It also means that all responses Claude provides must adhere to them. Claude is forthright about its limitations and potential biases, promoting responsible AI use.
Complex decision-making
Claude can handle intricate scenarios with multiple variables. Moreover, it is ideal for tasks that require deep contextual awareness.

Meta LLaMA

LLaMA (Large Language Model Meta AI) is an open-source LLM developed by Meta. Its main feature is its small resource intensity, which enables researchers and developers to meet complex requests on smaller hardware. At the moment, Meta offers three models of LLaMA: LLaMA 2, LLaMA 3, and LLaMA 3.1.

LLaMA 2 is a free-to-use OSS model of AI. It is the first openly available LLM instruction-tuned for text. It’s also great for commercial use if you struggle with huge budgets. However, this model is a bit outdated, so you can find inexpensive alternatives that provide higher performance.
LLaMA 3 is the next generation with some significantly upgraded features. This model is multilingual and has high prompt understanding. Unfortunately, it delivers bad performance in reasoning and math.
LLaMA 3.1 is a recent model built on LLaMA 3. It has improved reasoning and coding capabilities. Also, LLaMA 3.1 is the largest openly available model right now. So, if you want the best free-to-use AI model, this one will be a top hit according to our AI comparison.

When to use LLaMA:

Commercial applications
This AI model is ideal for many business applications without additional costs.
Meta integration
LLaMA can be easily integrated into Meta AI, Facebook, Instagram, and WhatsApp, providing advanced AI capabilities for content generation, customer interaction, and personalized user experiences.
Multimodal tasks
The model offers robust support for diverse languages and media formats, making it a versatile tool for global and cross-platform applications.

Comparison of generative AI models on the market

Gemini

Gemini is an AI model developed by Google DeepMind. It is positioning itself as a competitor to advanced LLMs like GPT-4. Four Gemini models made it to our I comparison guide: Gemini Ultra, Gemini Pro, Gemini Flash, and Gemini Nano.

Gemini 1.0 Ultra is Google’s largest model, designed for complex AI tasks. It offers maximum computational power for enterprise-level solutions and advanced AI research. This AI tool is great for advanced app integration.
According to ratings, Gemini 1.5 Pro is the best Google AI model. It excels in general performance across a wide range of tasks. Gemini Pro can process hard prompts and follow instructions almost perfectly, making it suitable for professional-grade tools and large-scale applications.
Gemini 1.5 Flash is a lightweight model of Gemini Pro designed for fast data analysis.
Gemini 1.0 Nano is the most powerful on-device model available. It is ideal for mobile apps, IoT devices, and edge computing with minimal resource usage.

Top Gemini use cases:

Overall best app
Currently, Gemini 1.5 Pro has the best results, outperforming all listed competitors.
Factual accuracy
Google’s AI relies on enormous databases and searches, ensuring its output is reliable and trustworthy.
Gmail integration
Using Gemini, you can enhance email management by providing smart reply suggestions, drafting assistance, and content generation directly within the platform.

Bottom Line: Which Model Is Best in AI Tools Comparison?

To sum it up, the current tech landscape offers a diverse range of AI solutions tailored to various business needs. From the advanced capabilities of ChatGPT and Gemini to the specialized performance of Claude and LLaMA models, each of these tools can help you.

Therefore, the best model for your specific case is the one that has the most advanced capabilities in the niche your business requires. If you want to benefit from AI integration, contact our experts for a free consultation today. We’ll help you choose a suitable AI model and develop the best implementation to enhance your business. If you want to learn more about our strengths, be sure to check our Devtorium’s case studies and verified Clutch reviews from our customers.

How to Use AI in Small Business: Ideas and Practical Applications

Posted on July 3, 2024July 3, 2024 by mkoftielieva

At this point, using AI in small business has become a mandatory requirement. There is just no other way to gain a competitive advantage. The level of competition in every industry is skyrocketing, so you must cut your costs and optimize every possible process. This is precisely what AI can do for small businesses, and we’ll tell you how today.

How many companies consider using AI in small business

Using AI in Small Business: Practical Tips from Professionals

Leveraging AI tools can be troublesome for many SMBs because they need help figuring out where to start. Devtorium offers a range of AI software development services, and our developers have expertise in implementing AI into various systems. In this post, they will demystify AI for small businesses, providing insights and examples of successful AI usage.

Bear in mind, that the majority of businesses are either already using or consider implementing AI solutions already. Take a look at stats in the graphs to see what position your company matches currently.

Let’s start with a few general tips to consider when using AI in small business:

Start small
First, you should begin with only targeted AI applications that align with your business goals and resources. For example, if you have an e-commerce site, add a chatbot to enhance customer experience.
Data quality matters
For AI to work accurately, you must be sure that training data is clean and relevant. It’s crucial for minimizing the risk of bias in AI outcomes.
Monitor your ROI
Your BA must analyze all AI projects’ return on investment (ROI) to ensure they deliver value to your business.
Collaborate with experts
Partner with AI specialists or consultants to navigate complex implementation challenges.

Real-World Implementations of AI in Small Business

Improving Customer Experience

Adding an AI chatbot to your website or service is the best AI innovation to start with. This virtual assistant can solve many tasks, from answering users’ frequently asked questions to assisting with product recommendations based on their behavior. Moreover, chatbots can learn and adapt over time. Therefore, their accuracy and efficiency in handling customer queries will improve.

Virtual assistants can cut the workload of your human support staff. In turn, they will have time to focus on more complex tasks. Besides, these AI solutions can gather valuable data on customer interactions. Use them as an analytics tool to learn about your audience and make better-targeted business decisions. For example, you can identify trends, understand customer needs, and improve your services overall.

To start using such a chatbot, small businesses can try services like Dialogflow by that uses Google Al. You can also try to make your own chatbot with LangChain. If you want to go to the next level, check out our case of what a voice bot can do.

Supply Chain Management

Some fantastic ways of using AI in small business that deals with logistics include:

Optimizing delivery routes optimization
Reducing transportation costs
Cutting down on delivery times
Increasing logistics efficiency

Also, you can use AI to evaluate supplier performance and manage relationships, ensuring the best terms and reliability. AI-driven supply chain management systems leverage advanced algorithms to analyze vast amounts of data and make real-time decisions that enhance operational efficiency.

AI can also enhance predictive maintenance in logistics. This is done by using data from IoT sensors to anticipate equipment failures and schedule proactive repairs. With this tech, you can minimize downtime and improve your business’s overall reliability.

Moreover, AI-powered demand forecasting models help anticipate customer needs more accurately. Therefore, businesses can adjust production schedules and inventory levels accordingly. By optimizing these processes, AI contributes to cost reduction and enhances the agility of supply chain operations.

Predictive Analytics

One of the best ways to use AI in small business is implementing predictive analytics to analyze your past data and identify patterns. These tools enable you to forecast sales trends, which can make a crucial difference in achieving success.

Efficient use of predictive analytics can help you come up with effective strategies and prevent rash decisions. Furthermore, predictive analytics can optimize inventory management by forecasting demand and caution about overstock or stockouts.

In addition, these AI systems can analyze sales data to identify seasonal trends and customer behavior patterns. You can utilize tools like Salesforce Einstein Analytics to anticipate market shifts.

Visual content

You should consider using AI in small business marketing, especially if you don’t have a dedicated marketing team. Creating and optimizing visual content can be easy using tools like Midjourney or Photoshop’s integrated AI, creating and optimizing visual content can be easy.

For example, some tools today can personalize marketing materials based on user data, creating tailored experiences that appeal more deeply to the target audience. In addition, using generative AI can save time, money, and effort.

Integrating AI into visual content strategies helps businesses stay ahead of the competition by consistently delivering visually compelling content. These tools can streamline the design process by providing instant enhancements and creative ideas, allowing teams to focus on more strategic tasks.

Cybersecurity

One area where small businesses aren’t using enough AI is cybersecurity. You should definitely make this your priority, as data breaches are a major threat today. Implement AI-powered cybersecurity solutions to detect and mitigate potential threats in real-time. For instance, predictive threat intelligence enables AI to analyze patterns and trends in cyber attack data, forecasting where and how future attacks might occur. Using AI for small business in this particular sphere enables them to strengthen their defenses preemptively.

On other levels, AI enhances email security by detecting phishing attempts and malware-laden messages. This will significantly reduce the risk of successful social engineering attacks. Additionally, AI assists in post-incident analysis, providing valuable insights to understand the nature and scope of breaches, and informing future prevention strategies. This cycle of learning and making changes based on new data ensures that AI-powered cybersecurity solutions remain effective against an ever-changing threat landscape.

Conclusion: how to best start using AI in small business.

Bottom Line: How to Use AI in Small Business to Get Top Value for Money

To sum it up, small businesses can and should use AI systems to automate processes, make data-driven decisions, and achieve desirable growth. As AI continues to evolve and become more accessible, embracing this technology will be essential for staying ahead of the curve. However, it is challenging to adopt AI for your needs without technical expertise and business analysis. If you want to get maximum benefit from any AI tools or even customize some of them to fit your business needs, set up a free consultation with our experts today.

What AI Cannot Do: AI Limitations and Risks

Posted on May 23, 2024May 23, 2024 by mkoftielieva

Looking at some articles right now, one could think that AI is omnipotent. However, it’s essential to remember that AI limitations exist, and there are many. Therefore, you should not expect it to be a universal cure for all problems. Unfortunately, it’s still brand-new technology, and its functionality has to be improved.

There are some incredible things you can achieve using AI. It’s also true that it can help your business save money by automating multiple processes and offering valuable analytics. However, some businesses take risks and apply AI in every situation. Such reckless use of tech can badly damage your business security and income.

According to the AI Incident Database, the number of AI misuse incidents in 2023 increased by 32.3% compared to the previous year. Nowadays, businesses must be realistic when considering the pros and cons of implementing AI. Devtorium Business Analysis and Information Security departments have the expertise to forecast probable risks caused by AI or other digital systems. In this blog post, our specialists will outline AI limitations and risks of implementing it without a system of fail-safes.

AI Limitations and Risks by Category

What AI cannot do: AI limitations track back to the quality of data

Data Dependency

Data is the main resource on which any AI system runs. Algorithms train on the provided data. Therefore, AI heavily relies on data quality, bias, and availability, which can impact performance and decision-making.

AI limitations caused by data:

Creativity
While AI is good at generating content based on existing data, it struggles with original or innovative thinking.
Flexibility
AI has limitations in adapting to new or unexpected situations outside its training data.
Bias
Data bias can occur at various stages of the AI lifecycle. However, bias often originates from the data used to train and test the models.

Contextual Misunderstanding

What AI cannot do is understand the context. At least, this isn’t possible with the current level of technology development. AI’s lack of contextual understanding refers to its limits in interpreting information. In other words, AI can fail to realize societal context or grasp the subtleties of nuance.

AI limitations caused by context:

Natural Language Processing (NLP)
While working on NLP tasks, like text analysis or translation, AI may have difficulty understanding language nuances such as idioms, slang, and dialects.
Visual recognition
AI algorithms can fail to recognize objects within their broader context in computer vision tasks.
Social interactions
AI-driven chatbots may struggle to catch the nuances of human conversation, including tone, sarcasm, or implied meanings. If you want to learn more about the capabilities of an AI-powered voice bot, click here.

Ethical Concerns

AI limitations is ethics are impossible to fathom because this technology doesn’t operate in a context that can be governed by ethics. Therefore, programming AI algorithms that could make ethical decisions is nearly impossible. The machine struggles to replicate feelings and emotions. It cannot make moral judgments in the same way humans can.

AI limitations caused by ethics:

Lack of empathy
AI lacks emotional intelligence and cannot empathize with human emotions. Therefore, as an example, it cannot prioritize emotional well-being as a factor.
Cultural contexts
AI systems may struggle to understand human cultural diversity. This can lead to biased or culturally insensitive outcomes, like stereotypes. As a result, implementing AI in some areas might work to reinforce existing inequalities.

The Black Box Problem

The Black Box Problem refers to the opacity of AI decision-making processes. AI algorithms are so sophisticated that it is hard to realize how they arrive at their conclusions. Therefore, a human might not be able to trust them completely. As a result, implementing AI in any position where the machine can make decisions that impact human life becomes a huge risk.

AI limitations caused by transparency:

Error correction
When AI systems make errors or produce unexpected outcomes, understanding why those errors occur is crucial. However, without a clear view of the internal workings of black-box AI models, diagnosing errors becomes much more difficult.
Trust
Users may find it challenging to rely on AI when they cannot understand how systems make decisions. The black box problem can be particularly concerning for critical applications such as healthcare or criminal justice.

Privacy and Security

As AI cannot function without data, concerns arise regarding collecting, storing, and using personal data. AI technologies also introduce new cybersecurity risks. Malicious actors may exploit vulnerabilities in AI systems to launch attacks, which presents new threats to financial systems, critical infrastructure, and national security.

AI limitations in the security field:

Tracking
AI-powered surveillance technologies, such as facial recognition and biometric systems, threaten privacy by enabling constant monitoring and tracking of individuals without their consent.
Malicious use
AI technologies can be leveraged for malicious purposes, including generating convincing deepfake videos, launching sophisticated phishing attacks, and automating cyberattacks.
Personal data
AI systems may analyze and process personal data without adequate safeguards. This could lead to unauthorized access, identity theft, financial fraud, and other cases of data misuse.

Bottom Line: How to Avoid Reckless Risks and AI Limitations?

It’s impossible to avoid risks and AI limitations entirely with the current level of technology. Therefore, it’s imperative to address them responsibly to maximize the benefits of AI implementation. Devtorium professionals are always ready to help you understand risks and develop efficient, safe, and secure AI applications for your business. Contact our team for a free consultation on how to use AI to your best advantage.

To learn more about the Devtorium Team and the multiple capabilities of AI, check out our other articles:

Use of AI in Cybersecurity: Modern Way to Enhance Security Systems

Posted on April 18, 2024April 18, 2024 by mkoftielieva

Now is definitely the time to use AI in cybersecurity. In fact, those who don’t do this put their businesses at great risk. While some reports aren’t highly detailed, according to cybercrime statistics, the damage caused by it amounts to $12.5 billion. This number is growing every year because complex systems are inherently vulnerable, and criminals use every tech innovation they can. So, no one can afford not to use AI’s help to build the best possible security system while hackers use this technology to exploit your weaknesses.

Modern threats need up-to-date solutions. Devtorium offers a wide range of cybersecurity services, and our security and R&D specialists are working to identify the best AI applications in this area. At the current level of technology, AI can automate tasks, improve threat detection, predict future attacks, and more. In this blog, you will learn about the benefits and drawbacks of using AI in cybersecurity systems.

Use of AI in cybersecurity: areas of implementation.

Use of AI in Cybersecurity: Applications in Various Systems

Network Security

This type of security protects a computer network from unauthorized access, misuse, or attacks. It involves developing a secure infrastructure for devices, users, and applications to work safely. The tools used in network security include firewalls, VPNs, and data loss prevention (DLP), as well as intrusion detection and prevention systems.

AI applications in network security:

Anomaly detection.
AI can analyze network traffic patterns to identify unusual activity that might indicate a cyberattack.
Automated threat mitigation.
AI systems can automatically take steps to isolate threats, such as blocking malicious IP addresses or quarantining infected devices.

Information Security

This system protects digital information, such as data stored in databases, files, or other repositories. It includes data encryption, access controls, and data backup and recovery. Devtorium is an ISO/IEC 27001:2013-certified company and our specialists are able to ensure complete security of your systems both with and without AI.

AI use in cybersecurity of information systems:

Data Loss Prevention (DLP).
AI can analyze data content to identify sensitive information and prevent unauthorized data exfiltration.
Threat intelligence analytics.
AI can collect and analyze threat data from various sources to predict future attacks and improve security planning.

Application Security

This security system aims to secure software applications from being stolen or hacked. Application security can reveal weaknesses at the application level, helping to prevent attacks. AI implementation in application security can include secure coding practices, vulnerability scanning, and penetration testing.

Static application security testing (SAST).
AI can analyze code to find potential vulnerabilities before application deployment.
Runtime application self-protection (RASP).
AI-based RASP systems can monitor applications in real-time and detect suspicious behavior.

Cloud Security

Cloud security protects cloud-based assets and services by keeping data private and safe across online infrastructure, applications, and platforms. It is a shared responsibility between the organization and the service provider.

Uses of AI in cybersecurity of the cloud:

User and entity behavior analytics (UEBA).
AI can analyze user activity in the cloud to identify potential threats or compromised accounts.
Cloud workload protection platforms (CWPP).
AI can continuously monitor and secure cloud workloads from evolving threats.

Identity and Access Management (IAM)

This security system manages user access to IT resources. IAM systems ensure that only authorized users can access specific resources and that their access is logged and monitored.

Possible AI applications:

Risk-based authentication.
AI can analyze user behavior and context in order to determine the appropriate level of authentication required for access.
User behavior anomaly detection.
AI can detect unusual user login attempts that might indicate a compromised account.

Internet of Things (IoT) Security

This security system is the practice of securing devices connected to the internet, for example these are smart home hubs, wearables, and industrial control systems. IoT security is a growing concern as there are over 17 billion connected devices, and each of them is vulnerable.

Examples of AI uses for IoT:

AI can analyze data from IoT devices to identify suspicious activity that might indicate a cyberattack.
Predictive maintenance: AI can predict potential device failures and help prevent security breaches caused by vulnerabilities in IoT devices.

Benefits and Drawbacks of Using AI in Cybersecurity

There can be no doubt that AI can enhance security systems in many ways, for example:

Detecting threats.
Analyzing vast amounts of data to identify subtle pattern changes that might indicate malicious activity.
Automation.
Automating repetitive tasks such as log analysis. This will increase overall efficiency by allowing the security personnel to focus on other strategic tasks.
Faster incident response.
By automating threat detection and mitigation, AI responds faster to security incidents.
Scalability and adaptability.
AI systems can accommodate growing networks and data volumes. Additionally, AI can adapt to new threats and security landscapes, ensuring continuous protection.

However, you shouldn’t forget that AI itself is still vulnerable. Moreover, using it can introduce additional weaknesses to your system, such as:

False Positives and Negatives.
AI systems can generate false positives (flagging harmless activity as threats) and false negatives (missing actual threats).
Data bias.
AI algorithms are only as good as their trained data. Biased data can lead to corrupted AI models that miss certain threats or unfairly target specific users.
Insufficient transparency.
AI decision-making processes are quite complex and difficult to understand. Therefore, it might be challenging for us, as users, to debug errors and trust the system’s recommendations.
Security risks of AI itself.
AI systems can be vulnerable to attacks. Malicious actors could potentially exploit vulnerabilities in AI models to launch targeted attacks.
The lack of legal regulation.
The lack of clear regulations around AI use in cybersecurity can create uncertainty regarding liability in case of security breaches or misuse of AI systems.

Bottom Line: How to Implement AI in Cybersecurity?

Eventually, as the technological landscape continues to evolve, new cyber threats will appear, too. However, specialized professionals are always ready to secure your services. Contact our team for a free consultation on how to best implement AI power in your cybersecurity systems!

To learn more about the Devtorium Security Team and the multiple capabilities of AI, check out our other articles:

AI Chatbot Development: How Does a Voice Bot Work?

Posted on March 25, 2024March 25, 2024 by mkoftielieva

AI chatbot development is in high demand. Only about 20% of businesses use one, but over 60% think about adopting this technology. At Devtorium, we often work with chatbots because they are of interest to our clients. Today, we’d like to share one of our current cases, where we created an AI chatbot for a client that runs an innovative marketing solution.

The product is a CMS that gathers data through quizzes. The AI chatbot capabilities are required to collect and verify the collected data. In addition, we are expanding the product with an AI-powered voice chatbot that can schedule calls and generally substitute call center services.

Devtorium has a dedicated Research and Development Team that works with different types of AI services. In this case, our developers did all the work, creating the CMS, integrating a messenger chatbot, and developing a voice bot for calls.

How we used AI chatbot development for a case of a marketing CMS.

AI Chatbot Development for a Marketing Solution: Base Product Outline

In this project, the product is a quiz-based CMS that creates a variety of questionnaires based on user-set parameters. The quizzes are flexible so every user can custom-tailor the questionnaire for their business. The CMS makes collecting, processing, and visualizing data easy to help users understand their target audience.

The project aims to create an effective solution that will help businesses generate qualified leads. This product’s text chatbot collects data. The next phase, the voice bot, can schedule calls, initiate APIs, and send messages. Most importantly, the AI can use advanced ML models to understand what the customer says and proceed according to the information received in real-time.

During this project, our software development team used a variety of technologies:

Back-end:

Node.js

Front-end:

React

Databases:

MongoDB
PostgreSQL

DevOps:

AWS
Jenkins
GitHub

AI (phone service):

Vonage

ML models:

OpenAI GPT-3.5(GPT-4)
OpenAI speech-to-text (Whisper)
OpenAI text-to-speech

It’s essential to note that Devtorium always uses a combination of technologies and frameworks to achieve the best results. We discuss the client’s ideas and goals in depth to build a product that can achieve them while staying within budget.

Voice AI chatbot development; step-by-step AI tools involved.

Voice AI Chatbot Development Services Overview

In this article, we wanted to focus specifically on the voice bot designed for this project. Below, we will detail exactly how such a solution works and what it can achieve within the current level of technology. However, we’d also like to remind you that this tech is evolving fast. Almost anyone today can build an AI chatbot using LangChain or similar frameworks. You don’t need a coding degree for that. In fact, some platforms are so user-friendly that they can help you build a basic bot with limited capabilities with no tech knowledge.

However, if your business wants to invest in a solution that will give you a competitive advantage, you’ll need a professional-grade tool. The Devtorium’s lead AI specialist, Oleksii Makarov, outlines how to create an AI chatbot that can talk to your clients.

Voice AI chatbot development starts with VoIP

First of all, when creating a voice bot, we need to use a phone service. VoIP technology is quite advanced today, so this won’t be an issue. We chose to use Vonage because it is currently the best option regarding both quality and service versatility.

Speech-to-text: an essential part of AI chatbot development services

Speech-to-text technology is crucial for building an AI voice bot because it enables the machine to process audible information. We use Assebly.ai in our projects because it currently delivers the highest level of accuracy. Most importantly, it’s able to process information effectively in real-time. Therefore, it helps create an illusion that the user is talking to a person instead of a machine.

While working on this project, we noticed that lag is the biggest issue with these chatbots. Simply put, processing data takes time, so the pauses in their responses are too long. Assembly’s processing capabilities help us reduce this time to manageable levels.

Machine Learning models do the powerlifting in data processing

Devtorium uses the GPT engine versions 3.5 and 4 to build the most efficient chatbots for every application. This technology is the leading AI power behind any voice bot because the solution uses it to process data. Basically, it’s your bot’s ‘thinking power’.

We actively use advanced prompt engineering techniques while designing instructions for the bot’s conversations. The main task is creating instructions that enable the bot to learn and grow. The critical task is to make the conversation sound as natural as possible to a human.

Going back through text-to-speech

Now that the data has been processed and the machine has created the response, we use the GPT-provided text-to-speech tool. It works pretty well for the current technology level. However, we are excited because there are some announcements for more advanced features. In addition, we expect to see more voices and ‘emotions’ options quite soon.

It’s great to see this technology developing and including the emotional aspect of conversations. This truly bridges the gap between machines and people. Most importantly, we are sure this will boost the bot’s ability to deliver higher-quality customer services fast.

Back to the phone service

AI chatbot development is a complex process that includes many steps. However, at the final stage, it returns to where it started. In our case, the Vonage phone service is where the bot talks to the customer.

Voice AI Chatbot Development Benefits

The extraordinary thing about using voice bots is that they do not only cut down the cost of outsourcing call center services. Even with the current technology level, we can create a bot that extracts data from spoken conversations in JSON format. In addition, it’s able to send out a call to third-party APIs.

In simple terms, the bot can trigger an application to run in response to your customer’s query. It will also automatically process all data from the conversation and show it to you in the way you choose. This offers limitless opportunities for studying your customers’ preferences, reactions, and interests. Therefore, a voice bot can become your single most valuable tool for interacting with and researching your target audience. It can also initiate various programs or connect the client to a human operator if the machine cannot process the query.

If you want to see how it could work in practice, set up a free consultation with the Devtorium AI team!

Build an AI Chatbot with OpenAI Assistant API and LangChain

Posted on January 12, 2024January 12, 2024 by mkoftielieva

Technology has progressed so far that you can build an AI chatbot with minimum effort today. The world now really looks like some sci-fi stories come to life. OpenAI is one of the businesses standing at the forefront of this technological revolution.

We talked to Devtorium developers about how OpenAI’s Assistant API is reshaping how we develop digital assistants. Have you ever wondered what the development of chatbots looks like? Devtorium’s developers explore this superb AI-powered tool and share a tutorial on how to build a chatbot with Assistant API and LangChain.

Why Choose Assistant API to Build an AI Chatbot

Developers might have vastly different opinions on whether or not AI code-generation tools are helpful. However, everyone with experience working with OpenAI Assistant API agrees this is a magnificent tool.

Assistants API is an NLP(natural language process) API currently available as a beta version. You can already use Assistants API for question answering, language translation, and code generation. However, its primary function is to assist developers in building chatbots within their apps. To start using Assistants API, you must have an OpenAI API account.

Assistants API uses OpenAI-hosted models, access files, persistent threads, and call tools to respond to user queries. According to Devtorium developers, its most prominent and valuable features are:

Code interpreter and retrieval: Access and execute code from various sources.
Function calling mechanism: Call functions from other APIs.
Knowledge base: Store and access information from a variety of sources.
Easy conversation management with threads: Keep track of the context of a conversation.
Support for different models: Choose the best model for your specific task.
Customizable instructions: Control how your assistants respond to user requests and perform tasks.
Easy deployment: Deploy to a variety of platforms.

How to Build an AI Chatbot with Assistant API and LangChain

The range of AI software development services offered by Devtorium is vast. Therefore, we explored multiple AI solutions and technologies available today. One of our developers’ favorites is LangChain, a framework built around LLMs (large language models) and designed to simplify the creation of complex apps. This tool connects components: prompt templates, LLMs, agents, and memory to create a chain, hence the name LangChain.

In order for LangChain to work correctly with Assistants API, make sure you download version 0.0.331rc2 or higher. The latest RC version of LangChain can support Assistant API using an experimental package. The only class you need is OpenAIAssistantRunnable, which makes code much cleaner.

Now, let’s get on with the guide on how to build an AI chatbot using these tools. Using the tips below, you can make an MnA assistant that will answer queries using a retrieval tool. No Chunking, no embeddings, and no vector database are required.

The steps to build an AI chatbot using this approach include:

Create an Assistant API account and get an API key.
Create an Assistant in the API by defining its custom instructions and picking a model.
Install LangChain and create a LangChain project.
Write a script that uses the Assistant API to send and receive messages from users and access and store information from LangChain.
Deploy your chatbot to a web server, messaging platform, or mobile app.

Technical Instructions on Working with Assistant API and LangChain

1. Set up Assistant API

Sign up for an OpenAI account
Get API key

import openai

     openai.api_key = "YOUR_API_KEY"

2. Create an Assistant

Define instructions for the scope of your chatbot, tools it can access, etc.
Pick a model (code recommendation, text embedding, etc.)

assistant = openai.Assistant("assistant name", model="Davinci")

3. Install LangChain

Install LangChain and LangChain-experimental package
Import OpenAIAssistantRunnable

from langchain.llms import OpenAIAssistantRunnable

4. Handle user input and get assistant response

Take user message as input
Process with OpenAIAssistantRunnable to get assistant response

user_message = input("User: ")

     assistant_response = OpenAIAssistantRunnable(assistant).run(prompt=user_message)["response"]

5. Connect LangChain memory

Store data to use across conversations
Access external APIs through LangChain agents

memory = {"context": {}} 

     agent = ExampleAgent()

     assistant_response = OpenAIAssistantRunnable(assistant, memory=memory, agent=agent).run(prompt=user_message)["response"]

6. Deploy chatbot

Wrap in a web app/API, connect to a messaging platform, etc.

Bottom Line: Who Can Build an AI Chatbot with Assistant API and LangChain

As you can see from the post above, anyone with minimal coding knowledge can build an AI chatbot using tools like LangChain and Assistant API. Of course, an average person with no software development background won’t be able to do this unless they learn extensively.

However, the essential factor is that any small business can now access all the benefits of using a chatbot with minimal investment. All you have to do is contact our team and set up a free consultation. Our experts will discuss your ideas and requirements and come up with a plan that will fit your budget.

No reason for any business to not benefit from a chatbot today exists. So, contact us and take the next step in your tech growth!

If you want to learn more about how Devtorium developers work with AI, check out the following articles: