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Did you know Ukraine has been the largest exporter of IT outsourcing services in Europe over the last few years? From 2016-2020, the total value of this export amounted to $16 billion. Of course, the COVID crisis of 2020 hit Ukraine the same as the rest of the world. However, the result was not an industry collapse but a reduction in the sector growth from 30% to 24%.
Ukrainian software developers are talented and unstoppable, as you can see. Moreover, the country itself promotes their work as the state doesn’t regulate this market. Therefore, Ukrainian IT outsourcing companies have the freedom to work with a wide range of international clients, offering them excellent conditions for collaboration. So, it’s not a surprise that over 30% of all services exported by Ukraine are IT services.
However, the war started by russia when it invaded Ukraine on February 24, 2022, impacted the outsourced IT services industry. As a result, many global businesses that hired Ukrainian developers rightfully became anxious.
But we are proud to say that the global business community did not abandon Ukrainian developers. As an IT outsourcing company, Devtorium took immediate steps to reassure customers and remain operational despite the outrageous challenges.
Devtorium hasn’t lost a single client in this difficult time due to our business continuity plan that ensures we can deliver top-notch services on time.
Challenges for IT Outsourcing Services in Ukraine in 2022
We asked our Global Partnership Lead expert Irene Matkovska about the main challenges to hiring Ukrainian developers for businesses that seek IT outsourcing services. Irene spends most of her time communicating with business leaders worldwide, and this topic is coming up right now. According to her, the main concerns of companies that have IT outsourcing projects in Ukraine today are:
- What if the developer working on my project gets drafted?
- What is the plan of action if the russians attack the city where my developer or team is located?
- What will you do if russian forces start a more aggressive offensive making it impossible to work for developers?
These are all critical questions, and businesses that employ IT outsourcing services from Ukrainian devs have the right to be sure that their investments remain protected. At Devtorium, we took great care to build a system that will keep delivering high-quality IT services to our clients no matter the circumstances.
How Devtorium Delivers Reliable IT Outsourcing During the War
We developed a business continuity plan that covers all possible scenarios to minimize risks for our clients employing IT outsourcing services.
- Devtorium offices are spread out geographically.
Our five offices in Ukraine are all located in cities that are mostly untouched by the war. Therefore, life and work continue there at the usual pace.
- We have an office in Poland for those specialists who choose to move to this country.
- Devtorium established efficient relocation protocols, so we can help move our experts fast if this becomes necessary.
- All our employees can work remotely. Many have already opted to do so, and they currently operate in the Netherlands, Portugal, Hungary, Moldova, and other countries.
- We adhere to coding standards. Therefore, even if we need to replace a developer on a project, the new person can integrate into the process immediately.
- We build versatile teams that are also spread out geographically, so the risk of disruption is minimal.
Above all, all Devtorium employees take pride in their work. So, we prioritize ensuring it’s done at the highest level. The Devtorium team has been actively involved in supporting Ukraine in its time of need since day one of the war. And the best way to help for Ukrainian developers is to stay active and pay taxes as well as donate. That’s exactly what we do!
Moreover, we are supremely grateful to our clients, who accepted our business continuity plan and showed great support and understanding. All of them stayed with us, and many went even further to show their support of Ukraine. Some of our clients donated to the humanitarian funds and joined #StandwithUkraine rallies in their cities worldwide. Some offered paid time off for developers who needed to take personal leave and allowed our teams to work at their own pace.
We are grateful, and we made sure to meet every deadline and prove that our performance on every project won’t suffer because of the circumstances.
This dedication helped Devtorium keep all its IT outsourcing services projects and start several new ones since February. And we keep growing!